We have an exciting opportunity to join our Income Generation and Engagement Team as a CRM Database Coordinator!

As a CRM Database Coordinator, you will support the promotion of all CHAS supporter activities and products by developing cost effective marketing across all channels and maximising value from existing and potential supporters.

You will be part of a small team providing specialist technical expertise in the day-to-day running and management of the CRM and the relevant processes and procedures which allow the smooth management of data and financial information.

About you

• You will have demonstrable knowledge of CRM Databases, Excel and Microsoft Office Software Applications.
• An enthusiasm for data, with significant experience in the coordination and administration of databases and working knowledge of GDPR
• Relevant industry qualifications, with demonstrable commitment to continuous professional development.
• Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across the organisation.
• Meticulous approach to planning, strong problem solving skills and excellent attention to detail
• Accountable for self, actions and decisions
• An innovative and tenacious individual with a real team-working ethic that identifies with CHAS’s core values, vision and purpose.

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

We developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives.

To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of roles.

If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.

Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.

Key responsibilities will include:

• Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.
• Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.
• Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.

You will have experience of:

• Generating media coverage in Scotland, ideally in the charity sector.
• Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).
• Planning, executing and monitoring media plans against identified briefs and overarching objectives.
• Working alongside Policy and Public Affairs colleagues.
• Creating, posting, and managing social media content.
• Reputation management and working with crisis communications teams.
• Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.

This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

The ALLIANCE is excited to be recruiting a Senior Development Officer – Integration.

The Senior Development Officer role will work to deliver the strategic aims of the ALLIANCE. This includes an emphasis on the voice of lived experience, person-centredness and human rights. The ALLIANCE will be working with an increased focus on Health and Social Care Integration, the National Care Service, human rights incorporation and SNAP 2, and the National Performance Framework. The post holder will:

• Enhance the capacity of different stakeholders to engage with and contribute to health and social care integration with a focus on third sector and people with lived experience of accessing health and social care.
• Facilitate connections across the third sector.
• Enhance opportunities for peer learning, reflective practice and outcomes focused activity across the third sector and for the involvement of people with lived experience in shaping integrated health and social care in Scotland.

The successful candidate for this role should have:

• Educated to degree level or equivalent through experience
• Experience of relationship building and partnership working
• Excellent communication skills including report writing and delivering presentations
• Good leadership and organisational skills
• IT skills in word processing, email, internet, databases and presentations
• Experience of carrying out social research and consultation
• Experience of organising and facilitating workshops, groups and events
• Excellent networking, relationship building and information management skills
• Understanding and commitment to: equal opportunities; non-discrimination; and the principle of people being the experts in their own lives and being at the heart of policy, support and services
• Good understanding of data protection

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 hours of public holidays (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.