At Capella, we believe in creating meaningful change through tailored support and education. We’re looking for a dedicated Operations Coordinator to play a critical role in maintaining our organisation’s efficiency and excellence.

About the Role:

As an Operations Coordinator, you’ll support a range of functions essential to smooth daily operations, including:

• Administrative Duties: Welcoming contractors, managing inventory, and handling data entry.
• Facilities Management: Overseeing building maintenance, supplies, and environmental compliance.
• IT Support: Assisting with day-to-day technical issues and maintaining business systems.
• Health & Safety: Conducting risk assessments, fire safety checks, and ensuring regulatory compliance.

You’ll also supervise caretakers and cleaners, contributing to a safe, efficient, and positive environment across our sites.

What We’re Looking For:

• Previous experience in an administrative or operations role (desirable).
• Knowledge of Health & Safety protocols, including COSHH and PAT testing.
• Proficiency in IT systems and problem-solving skills for technical issues.
• Strong organisational skills and attention to detail.
• Excellent communication skills and a collaborative attitude.
• Driving ability (preferred).

Our Values:

At Capella, we value tailored support, humour, resilience, integrity, value, and empathy. We seek individuals who live these values every day.

Key Competencies:

• Proactive problem-solving and multitasking.
• Initiative and accountability.
• Adaptability to evolving operational needs.

Why Join Us?

• Be part of a compassionate, values-driven team.
• Engage in meaningful work that improves lives.
• Access training and development opportunities in a supportive environment.

Apply Today and help us make a difference!

About QNIS: The Queen’s Nursing Institute Scotland (QNIS) is a small charity doing big things. QNIS works with and supports community nurses and midwives all over Scotland, providing leadership and practice development opportunities. We also work closely with a range of other public and third sector organisations to advocate for the community nursing and midwifery professions.

The role: We have a great opportunity for a business support officer to join our small team. This wide-ranging and diverse role will see you providing high quality, professional business support across the organisation. You will be involved in a wide range of activities including supporting projects and events, diary management, and coordinating external suppliers. You will engage with stakeholders at all levels, including liaising with nurses and midwives, supporting senior managers, and coordinating committee meetings for the Board of Trustees. Being a small team, we need someone who is also happy to roll their sleeves up and pitch in, scanning documents, packing boxes, or running to the shops when required.

The post is full time (37.5 hours). The place of work is our office in central Edinburgh. We support hybrid working, this is dependent on business needs and would likely require a minimum of two days per week in the office. We are offering a starting salary of £30,686 (FTE). Benefits include:

• Contributory pension scheme, and salary sacrifice.
• Non-contributory death in service benefit scheme.
• 38 days of annual leave including public holidays and a day off on your birthday.
• The opportunity to work with a passionate and friendly team focused on making a difference for community nurses and midwives, and the people they support, across Scotland.
• Learning and development opportunities.

About you: An experienced administrator, you will be able to meet deadlines while maintaining a very high level of attention to detail. With strong IT skills and an ability to manage a range of work with many parallel sub-projects, you will have excellent organisation and planning skills. Experience of working with Customer Relationship Management (CRM) systems would be an advantage. Crucial to success in the role will be a high level of self-awareness, the ability to communicate clearly, cheerfully and tactfully with people at all levels, both internally and externally. We are looking for someone who brings energy, creativity and kindness to the team.

For more information about the role and the organisation, please download the Excellence Profile and visit the QNIS website. The Excellence Profile sets out how we might expect someone who is experienced and flourishing in the role to perform and we are not assuming that an individual will have the full suite of capabilities at appointment.

Person Specification

Essential

• Confident working across multiple workstreams and projects simultaneously
• Experience of providing comprehensive support to committees and or project leads
• Minute taking and meeting and diary management
• Experience of building relationships with a variety of stakeholders
• Excellent communication skills
• Able to prioritise, plan and organise own workload to meet deadlines.
• Able to work collaboratively as part of a team and contribute to a positive working environment and culture
• Strong IT skills including proficient use of Office 365, MS Teams and Sharepoint
• Interest in working for a small charity

Desirable Experience

• Previous PA experience
• Experience planning and supporting events
• Use and management of a CRM system
• Willingness to provide support across the organisation when required

Would you like to join a busy team providing administrative support organising highly successful and sought-after sleep training courses, both online and in person across the UK and Ireland? Sleep Action are looking to expand our training team to meet increased demand for our training events.

You will have excellent organisational skills, good attention to detail and be able to communicate effectively. You will use your initiative to manage your own workload as well as be able to work effectively as part of a team. You will have experience of using IT in an administrative and supportive context, in particular Microsoft Excel, Microsoft Teams and Zoom. Interest in the voluntary sector and in sleep related information would be an advantage.

This position will be hybrid working with the majority working from home, with some work on occasion in our office in McDonald Road, Edinburgh. Occasional travel within Edinburgh and the surrounding areas will be required but planned in advance.

Sleep Scotland is a values-driven organisation, and you would be joining a close-knit and supportive team.

About the Company

“St Andrew’s First Aid is a long-standing charity formed in 1882 as St Andrew’s Ambulance Association by doctors and businessmen in Glasgow who showed concern for the number injuries during the rapid growth of industrial cities.

As Scotland’s leading first aid charity, St Andrew’s First Aid has an impressive country-wide network of First Aiders ready to provide support at hundreds of events. The organisation aims to provide the highest standards of first aid and to share their knowledge through training and education to the public.

In addition to providing first aid services, the charity also runs a number of projects aimed at building strong and safer communities in Scotland. With the Scottish Government they aim to equip 500,000 people with CPR skills, increasing the number of bystanders to help in an emergency thereby increasing the number of survivors.”

To learn more about St Andrew’s First Aid, please visit firstaid.org.uk

The Role

As Volunteer Development Officer, you will be responsible for many aspects of volunteer development such as recruitment, induction, training, retention, motivation and engagement. Reporting to the Head of Volunteer Development, your main responsibilities will include:

• Promote volunteering within the organisation
• Plan, organise and monitor volunteering activities to deliver St Andrew’s First Aid’s charitable aims
• Learning and development
• Manage volunteer conduct, addressing problems with performance and ensuring the quality of services are upheld by volunteers
• Promote productive working relationships between volunteers and other stakeholders
• Organise events involving volunteers such as meetings, seminars, forums, internal conferences, promotional events and social events
• Deal with conflict, volunteer conduct issues to mediate and resolve
• To represent the organisation as appropriate at meetings of relevant external stakeholders/organisations/partners
• Support the team in ad hoc administration duties.

The full range of tasks can be viewed in the attached job description. This job description describes the practical purpose and main elements of the job. Its sole purpose is to act as a guide to the nature and main duties of the job as they exist currently, but is not intended as a wholly comprehensive or permanent schedule.

In addition to the duties highlighted, the organisation operates a flexible approach to its activities and the post holder may accordingly be called upon to undertake any other duties from time to time as circumstances warrant.

An element of unsocial hours will be required to be undertaken.

Requirements

This role would best suit an individual with a passion for and experience of volunteering or working in the third sector, or any other relevant experience.

The ideal person will be very people-orientated, pro-active and flexible, empathic, creative, persuasive, resourceful and imaginative.

You’ll be someone who is a real team player who can easily fit in with a diverse team of people. You’ll be outgoing, friendly with good communication skills and be able to fit in wherever the job takes you.

If you have any questions about this role or the organisation please contact stewart.simpson@firstaid.org.uk.