An exciting opportunity has arisen to join the Access to Industry’s Young Peoples Service. You will work in a trauma informed way supporting young people aged 16-21, with complex health and social care issues, to progress towards education, training or employment. You will be part of a small team working one-to-one with young people as well as developing and delivering structured group work.

Key Responsibility areas will include:

Service Delivery:This role will focus on the intensive case management of young people from the City of Edinburgh who have mental health issues which may be a result of adverse childhood experiences. Their challenges to progress may be compounded by emerging issues with substances; offending behaviour; family support; and/or accommodation. You will work in outreach, to engage with Edinburgh’s young people including i.e., schools, Through-Care After-Care, young person’s substance misuse practitioners and HMP YOI Polmont (linking with AI’s Passport CashBack project).

Caseworker support:You will work one to one with young people, assessing their needs, devise action plans and work holistically. Support will be flexible, from employability to welfare advice.

You will work to progress clients into training programmes, employment, and education.

Over time you will develop small-group work programmes that meet the needs of young people you support.

Targets: The project has annual targets and outcomes that you will work towards achieving and achieving evidence of for funders. This is monitored monthly through team meetings and within support and supervision.

Partnership: Pivotal to your role, you will be working with other services and agencies to build positive networks for young people and referral sources into the service.

Administration: You will administer all aspects of the project from referrals, training, progression routes and employer engagement.

AI Team: You will play a part in the wider team of AI through attendance at internal meetings and participation in shared services across the teams.

Quality Assurance & Management Systems: You will maintain excellent records and will maintain case management through use of the Management Information Systems, Helix.

Health & Safety and Property Management: You will ensure a healthy and safe environment, and the protection and best use of property and equipment, by implementing and observing AI policies and procedures. You will ensure that all work opportunities are carried out in accordance with Health and Safety legislation and good practice.

Communications: You will be an effective communicator as you will be working with external agencies, specialist providers and employers and attending meetings on AI’s behalf. You will contribute to internal reporting procedures both written and verbally. You will market the project externally. You will ensure client and organisation confidentiality at all times.

Other Requirements:The post holder will be expected to manage their own caseload and work with minimum supervision partly in an outreach capacity.

Working for a Member of the Scottish Parliament (MSP)

Mark Ruskell MSP is looking for a Casework Coordinator to join his team based in Mid Scotland and Fife.

MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.

Responsibilities

• Supporting with keeping casework up to date and responding to public enquiries.
  • Keeping cases up to date by tracking, logging, and recognising when to escalate issues within team.
  • Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
  • Supporting the Head of Office to investigate patterns of enquiries and produce casework reports.

• Assisting the broader regional team by attending visits, monitoring local issues and media coverage on my behalf.
  • Corresponding with constituents and local campaign groups.
  • Preparing and delivering regular briefings and updates on regional issues to Mark and the broader team.
  • Supporting Mark on visits across the Mid Scotland & Fife Region.
  • Monitoring local and regional media trends.

• Supporting with general regional office administration and acting as front of office for enquiries.
  • Responding to all regional correspondence while professionally managing each enquiry within agreed timescale
  • Building and maintaining relationships with regional organisations, stakeholders, and groups as required.
  • Drafting written correspondence such as letters, requests for information and parliamentary questions and motions.

• Reviewing constituent records and documentation in line with casework GDPR requirements.
  • Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.
  • Ensuring broader administrative and secretarial support is provided.

About You

Requirements

• Have experience of providing professional advice and/or advocacy support in a work or voluntary setting.
• Have the ability to foster good working relationships with a wider variety of stakeholders.
• Be a proactive problem solver with the motivation and resilience to adapt and deal with challenges and find solutions.
• Have excellent written, verbal and IT skills with accurate attention to detail.
• Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
• Be well organised with the ability to prioritise competing workloads.
• Be patient and sensitive while remaining objective and open minded.
• Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
• Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.
• Have a natural interest in helping people with a curiosity to probe for further information where required.
• Have an interest in politics and the Mid Scotland and Fife region.

The Yard is an award-winning charity that runs adventure play services for disabled children, young people and their families in Scotland. We offer disabled children and their siblings the chance to experience creative, adventurous indoor and outdoor play in a well-supported environment. Our services are known for their innovative and inclusive approaches, and our facilities are unique in Scotland.

Due to increasing numbers attending our services, we are looking to increase our team of Playworkers at The Yard Edinburgh.

Job details

Do you get a buzz from helping children and young people, creating laughter, mess and happy memories? If so, we think we have the ideal role for you.

We are looking for individuals who can initiate and support innovative and engaging play for disabled children and young people, focusing on their interests and needs.

If successful you will join our team of passionate and committed playworkers, delivering child-led, family sessions at our purpose-built site in Edinburgh. You’ll plan and deliver a range of play activities such as arts and crafts, loose parts play, den-building, sensory and water play. You’ll be an integral part of our team, with the opportunity for training and development. We are an accredited living wage employer and offer a wide range of benefits.

The successful candidate may have experience working in childcare, early years, nursery, play, youth work or the care sector.

About Volunteering Matters

We are looking for a talented, dynamic, and compassionate Youth Engagement Manager to join our team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

This role will be working in partnership with St Thomas of Aquins R.C High School, we have been delivering Brighter Futures here for two years and have funding till June 2025.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

About the role

Project Scotland, part of the national charity Volunteering Matters, supports young people to get on in life through the power of volunteering. Brighter futures work with pupils (aged 13-16), we offer disadvantaged pupils struggling to engage with the regular school curriculum the opportunity to undertake a volunteering placement as well as the option of having a mentor. We support and empower pupils to gain skills and confidence in a new environment within the wider community, promoting a sense of belonging, whilst extending horizons and aspirations.

We are looking for a talented, dynamic, and compassionate Youth Engagement Manager to join our team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

This role will be working in partnership with St Thomas of Aquins R.C High School, we have been delivering Brighter Futures here for two years and have funding till June 2025.

Key Duties & Responsibilities

• To build relationships with secondary school pupils, particularly those on flexible timetables, who have complex and challenging barriers, acting in a non-judgemental way to support them through their Brighter Futures journey
• Consistently role modelling and displaying Volunteering Matters organisational values
• Deliver and develop the Brighter Futures Schools programme within in St Thomas of Aquins R.C High School, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcome.
• Provide pre and post volunteering practical and emotional support to each pupil, helping to build their confidence and identify achievable goals as well support the pupil to complete awards and qualifications linked to their volunteering.
• Engaging with current charity partners, not for profit organisations and social enterprises and developing new ones in line with our Best Practice for under 16’s volunteering.
• Develop diverse, high quality and bespoke volunteer placements with third sector partners that reflect the needs and interests of pupils.
• Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community
• To maintain Volunteering Matters standards around quality and effective Volunteer Management
• To manage all elements of a young person’s experience, from referral to completion of their journey, including managing the match with their mentor.
• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it’s agreed targets, reporting format and schedule.
• Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva (use to develop relevant promotional material and information)

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.