Engagement & Support Officer
- Full time
- £21,624 – £23,340
- Stirling University Innovation Park, Stirling. Care Opinion provides a flexible approach with home and office-based blended working depending on your preference and the business needs.
- Closing 15th December 2023
- Advertised from 15th November 2023
- Ideally 35 hours per week. However, we are happy to offer some flexibility with a minimum of 28 hours for the right candidate.
- Benefits: 24 days holidays, plus statutory Bank Holidays, and your birthday off as leave! We also offer a generous pension scheme and Westfield Health membership. Care Opinion is a family friendly employer.
Role
Care Opinion CIC is an independent, not-for-profit social enterprise run by a small, committed and passionate team. Our mission is to make it safe and simple for everyone to share their experiences of health and care services in ways which connect people together for change. Inclusion, transparency, integrity and innovation are some of the values which drive what we do and how we do it.
We are recruiting an enthusiastic Engagement and Support Officer to support our operations in Stirling and projects across the wider business.
You will be part of a team providing comprehensive support service to existing Care Opinion customers, to support the engagement of new customers (across health and social care).
Many of the organisations and teams that Care Opinion works with recognise they would like to do more with online feedback but need support to do this. This involves working with both an executive and operational lead to drive forward their involvement with Care Opinion.
Support will be wide ranging; from helping to collate information and working on implementation plans, to supporting individual staff to promote Care Opinion at a local level and respond to online feedback in an open and transparent way.
Skills the ideal candidate will possess
- Be able to manage your own workload
- Be well organised
- Be a problem solver
- Be creative and enthusiastic
- Diplomatic
- Have great attention to detail
Our support team recently presented at our organisational team day and gave an overview on the role of Engagement and Support Officer. They shared what "a day in the life" looked liked for them.
You might find it helpful to view their presentation to give you a sense of the role:
A day in the life of subscriber support Feb 2022 presentation
Job Role and Person Specification
Application notes
Ongoing recruitment process, Here's how to apply:
If you are interested in this position, please complete the application form, clearly showing the ways in which, your skills, knowledge, and experience matches our requirements.
Application Form
care-opinion-job-application-form.docx
Please send your completed form by email to Fraser Gilmore, Executive Director & Head of Scotland at info@careopinion.org.uk
The interview process will involve an online meeting via MS Teams.
Applications will be reviewed as they are received and we reserve the right to close the advert early is the right candidate is found.
Top job! Senior Trusts and Grants Officer
- Full time
- £35,976 – £38,536
- Edinburgh/remote
- Closing 10th December 2023
About us
Myeloma UK is the only organisation in the UK dealing exclusively with the incurable blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
About the role
Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to increase income from £5m to £10m by 2028. This position will play a critical role, working alongside the Head of Philanthropy and Strategic Partnerships to lead income generation from major trusts, foundations, and grant funders and secure 5-6 figure grants for a range of innovative and life changing programmes – including patient and family support, research and advocacy. This role is also responsible for managing the Trusts and Grants Officer, who delivers our small trusts and grants programme.
Our major trusts and grants programme is at an early stage of development and this role offers the opportunity to build the foundations and significantly grow this income stream. It will involve working across the charity to identify fundraising priorities and co-create projects and will involve all aspects of cultivation – from research to relationship building with key prospects, through to preparing compelling proposals.
This is an exciting time to join Myeloma UK, with a new organisational strategy, a new fundraising strategy, alongside investment in fundraising, creating the opportunity to significantly grow income. We are looking for someone who can build and shape the programme, as well as deliver an increase in income.
About you
We are looking for an ambitious trusts and grants fundraiser with experience of raising 5-6 figure gifts from a range of UK trusts, foundations and grant-making organisations. You will be a strategic thinker, who is ready to lead and implement our trusts and grants strategy alongside the Head of Philanthropy and Strategic Partnerships.
Strong relationship management skills are a must, as this role involves working collaboratively with a range of colleagues to identify fundraising projects and develop project concepts and proposals. We have a committed Trustee board and there is an opportunity to work with them, and other senior volunteers and donors to leverage opportunities within their networks. We need someone who is comfortable working at this level with the ability to build long-term cultivation strategies.
You will also need exceptional writing skills, with the ability to understand complex scientific information and translate it to a range of audiences. We need someone who can communicate the significant impact of our work and inspire funders to work with us.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We are currently recruiting an Administrator to join our busy CGL service in Forth Valley. As well as undertaking administrative tasks, this post will involve daily meeting and greeting of all service users and visitors to the service so having a friendly and courteous manner is essential.
About the role
- Working front of house in the service reception area
- Greeting and managing external visitors/professionals, ensuring they are signed in and out of the building
- Managing the reception area to ensure we are providing a confidential environment
- Discussing what support the service offers
- Liaising with staff to ensure service users needs are met
- Greeting service users as they attend and notifying the appropriate member of staff they are here, signposting to other services, advising of upcoming appointments
- Navigating our case recording system to ensure we are recording all conversations and presentations at the service
- Capturing servcie data in support of Data Analyst
- Managing local input to National Data Systems
About you:
- Knowledge of general office procedures
- IT literacy including proficiency in word processing, excel spreadsheets and data entry
- Good interpersonal skills and a willingness to work flexibly as part of a team
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
- Solid numeric skills
- Good organisational skills
- Confident and effective communication skills, both verbally and in writing
- A professional, empathetic and non-judgmental attitude towards service users
- The ability to respond flexibly to the demands of the post
- The ability to work as a member of a team
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
Who are we?
At Key we support people living in their own home, in their family home or in their community. We start by seeing the person first. The support we offer can range from just a few hours a week, a few hours a day to 24-hour support, including overnights.
Could you be Key?
Are you passionate about the positive differences and opportunities Self Directed Support can bring to each person’s individual journey?
Are you a highly motivated, confident, enthusiastic and experienced health or social care worker, looking for an exciting and challenging personal development opportunity?
Can you work creatively and flexibly in your day-to-day work to provide positive leadership and support to your team effectively?
If the answer is YES… then you could be Key!
What we offer you…
In return you will be part of a supportive, local team and will receive:
- 38 days annual leave inclusive of public holidays
- Public holidays are paid at double time
- Company sick pay
- Full training provided
- Support and funding to achieve an SVQ 3; PDA in Supervision and other professional development awards.
- Paid PVG Membership
- Eligible to apply for Blue Light Card/Blue Light Ticket Schemes offering discounts and savings
- Registered with Concert for Carers
- Eligible to register for a Costco Membership
- Credit Union Membership
- Cycle to Work Scheme
- Employee Assistance Programme
- Pension Contributions
What do we need from you?
In addition to providing direct support to individuals, some of whom may have complex needs, the main responsibilities of the Team Manager role include helping to plan, co-ordinate and monitor service delivery to individuals and to provide support, supervision and leadership to a small group of Support Workers.
Applicants must be able to work flexibly to meet the needs of the people we support. Evening, weekend work and overnight support responsibilities are required as well as some support to workers out with ‘normal working hours’.
Therapeutic Counsellor (Clackmannanshire)
- Part time
- £26,870 – £31,144 pro-rata
- Clackmannanshire
- Closing 11th December 2023
Circle is a children and families charity working at the heart of communities across central Scotland. Our purpose is to improve the lives of children by strengthening families.
Circle’s approach builds on strengths, is solution focussed and uses a whole family approach to create a family environment that promotes healthy development in children.
We have an exciting opportunity for a committed and enthusiastic individual to join our team.
Delivering an intensive whole family support, therapeutic counselling and children's resilience service, in response to the complex health and social care needs experienced by mothers, children and their families due to their experience of substance use, domestic abuse and poor mental health.
The Therapeutic Counsellor will provide a range of assessment, counselling and/or psychological support services to mothers affected by domestic abuse, addictions, and related mental health issues, and to contribute towards Circle’s aims of responding to substance use and promoting recovery.
Applicants should possess a qualification in post-graduate Diploma in Counselling and are working towards relevant accreditation. A background in social work, social care, education or health, addictions and with relevant experience is desirable.
Latest news See more
