Award-winning animal charity Pet Blood Bank UK is recruiting for a Regional Coordinator based in Scotland.
Working closely with the Area Manager, you will be responsible for ensuring the successful coordination of donation
sessions within your region. With a regional collection team comprising of between 15-25 Vets, Nurses and Donor
Assistants, you will be a key person in building relationships with our venues, increasing donor recruitment and
retention, and developing our growing pool of regional volunteers whilst striving to make sure our donation
sessions are successful.
Background
Launched in 2007, Pet Blood Bank UK is the only charity that provides a blood bank service for all vets across the
UK. As part of our charitable remit, our aim is to advance animal health and welfare and to relieve suffering by
providing quick and convenient access to blood. Every unit of blood helps save up to four other lives, saving
thousands of lives every year.
Our values
Caring. Pioneering. Real. These are the values Pet Blood Bank UK is built upon. Our values bind us together as a
charity and guide everything we do. We expect every team member to know, understand and embody our values,
helping to build our reputation as a pioneering, caring and practical charity. Read more about our values.
What you’ll do
As the Regional Coordinator, you will be responsible for ensuring all the relevant tasks and procedures are adhered
to, to successfully coordinate donation sessions within your region. This will involve:
Working closely with the Area Manager who will provide support and guidance on this evolving role.
Ongoing development and support of donation sessions within your region, ensuring sessions run as efficiently and
effectively as possible, whilst increasing donor recruitment and attendance.
Responsible for ensuring that any feedback is communicated between the Area Manager and the regional clinical team at
the earliest opportunity.
Working alongside the Area Manager to ensure the region is meeting the key performance indicators set out for the
collection teams, looking at methods to motivate the team and encourage them to achieve the most successful
outcome for each potential donor.
Support the building of a volunteer team within the region, develop a pool of volunteers trained to support sessions,
events and, where appropriate, the transport of kit and blood.
Organise and manage the rota for your region by liaising with the team to ensure all sessions are fully covered.
Help organise and attend events to raise awareness of Pet Blood Bank in your region. You will be required to deliver
presentations on Pet Blood Bank to potential donor owners, veterinary professionals, and other
organisations.
As part of this role, you will be required to build relations with the other departments within Pet Blood Bank and
support the communication between the collection team and other departments.
Due to the nature of the work carried out by Pet Blood Bank, flexibility is key to this role. You will be expected to
be part of a weekend duty on-call rota (1 in 6 weekends).
What we need
An excellent, confident communicator (written and verbal) who has a proven background working effectively with a
variety of people including peers, clients, and volunteers. Good time management, ability to self-motivate,
think proactively, and be an enthusiastic team player who strives for continued improvement. Experience of
working within or knowledge of the charity sector is beneficial.
We’re looking for someone who:
Has an animal health related qualification, proven experience working with dogs, or holds a veterinary
qualification
Has previous team leadership or supervision experience
Experience using Microsoft Office (word, outlook, excel)
Holds a full UK driving licence and has access to their own transport
Has a confident and professional manner with the ability to problem solve
Is committed to positive customer experience
Confident engaging and speaking to the public and professionals.
What’s in it for you
In return, we offer full training, competitive salary with pay progression, contributory pension scheme, lifestyle
rewards, and 30 days annual holidays (pro rata, including bank holidays).
Further details
This role comprises of 15 hours administration time per week, these hours are home based and worked across
Monday/Wednesday and Friday, working 5 hours per day you will have flexibility to pick the hours worked between
9am-5pm ensuring the core hours of 10am-12noon are covered. In addition, it includes a minimum of working 12
blood donation sessions annually (average 3/quarter) at varied locations on weekend days. Flexibility around the
time work is undertaken is essential as some evening and weekend work will be required. Full training will be
given for both the administration role and to perform a team role on a donation session relevant to
qualifications.
Living within the region you are supervising is essential, a central location to sessions with easy access to our
Dunfermline offices is preferable. Working a minimum of one day per month from the Dunfermline office will be
required to help maintain our donation session equipment.
Travel is required within your region to and from donation sessions and our Dunfermline office, a mileage allowance
is paid for this, there is no access to a company vehicle. Occasional travel to neighbouring regions or Pet
Blood Bank offices (Loughborough) will be required with notice.
For more information or to request a full job description, please contact: recruitment@petbloodbankuk.org