Linstone Housing Association was established in 1998 and currently owns and manages approximately 1,600 homes. We also provide property management services to over 2,000 homeowners, making us one of the largest Registered Social Landlords in the Renfrewshire area.

Are you passionate about delivering excellent customer service? Do you enjoy helping people and finding solutions? Can you build positive relationships, manage a varied workload and work effectively both independently and as part of a team?

If so, we would love to hear from you.

We are seeking to recruit an enthusiastic and customer-focused individual to join our Customer Advisor Team. As the first point of contact for our customers, you will play a key role in delivering a professional, responsive and high-quality service, providing advice and support across a range of housing services.

You will have excellent communication and organisational skills, a positive and proactive approach, and the ability to manage competing priorities in a fast-paced environment. Experience of delivering high-quality customer service and working with digital systems is essential.

In return, we offer:

• EVH Terms and Conditions of Service
• Flexible working arrangements
• Generous annual leave entitlement
• Opportunities for learning and professional development.

A Basic Disclosure Scotland check will be required for this post.

Employee Benefits

As an employee of Linstone Housing Association, you will have access to a range of benefits designed to support your wellbeing, work-life balance and professional development.

Flexible Working

• Hybrid working arrangements (available for most roles)
• Flexible working scheme
• Generous annual leave entitlement of 40 days, including public holidays, for full-time employees (pro rata for part-time employees).

Financial Benefits

• Membership of the Scottish Housing Association Pension Scheme (SHAPS)
• Contribution towards the cost of prescription glasses required for work, where applicable.

Health and Wellbeing

• Access to a Mental Health First Aider
• Confidential counselling and employee wellbeing support services.

Learning and Development

• Ongoing learning and development opportunities
• Support for professional and personal development.

Workplace Benefits

• Complimentary tea and coffee
• Complimentary fresh fruit available each week
• Friendly and supportive working environment.

About Us

Cernach Housing Association is a successful and well performing community-based registered social landlord (RSL) operating in Drumchapel, North west Glasgow since 1991. We own 877 homes, and we provide a management service to 16 sharing owners and 141 homeowners. We act as community anchor organisation for Drumchapel. Our turnover is £4.8 million, a major part of which comes from rental income.

At Cernach, our people are at the forefront of what we do. We encourage a positive working culture where our employees feel a sense of belonging. Our people are passionate about what we do and so it is important to us that we continue building that culture as we recruit. Benefits of working with us at Cernach:

· 25 days’ annual leave and 15 days’ public holiday per annum, as well as additional days leave awarded on long service (pro-rata for part-time roles)

· SHAPS Defined Contribution Pension Scheme

· Salary sacrifice scheme

· EVH salary, (Grade 7 – PA22 to PA25), pro-rata for part-time roles

Flexible working practices including flexi time system and hybrid working model

· Continuous personal development and training

· Community based Housing Association

· A well-being-focused office featuring free fruit for all staff, flu vaccination programme, a comfortable lunch lounge, and a small fitness room with gym equipment.

About the Role

We are looking a new post of ICT Officer to join our Finance and Corporate Services Team. Reporting to the Head of Corporate Services, you will lead and support key areas of our digital transformation programme, including the migration to SharePoint and a cloud-based server environment. You will work closely with our external ICT managed service provider to plan and deliver improvements while minimising disruption to staff and services.

This is an opportunity to play a leading role in the next stage of Cernach Housing Association’s digital development. We have a range of software currently in place, and have continuously held Cyber Essentials Plus certification for the past three years. You will combine hands-on technical support with project delivery, cyber-security awareness, staff training and effective management of external ICT suppliers.

This is a part-time post of 14 hours per week, normally worked across two days between Monday and Friday. Working pattern will be agreed with the successful applicant when the post is offered. At least 50% of the postholder’s weekly hours must be worked in our Drumchapel office, with regular travel to and from the office required. Occasional work outside normal working hours may also be necessary.

Fixed-term status

This post is offered on a fixed-term basis until 30 November 2028. It has been established for a defined period to support the Association’s ICT requirements and digital transformation programme and to gauge the ongoing ICT requirements of the business.

The successful applicant’s employment under this contract will end on the stated date. Applicants should therefore apply on the understanding that there is no guarantee or expectation that the post will be extended or made permanent. Any extension would depend on the Association’s requirements at that time and would be confirmed separately in writing.

The successful applicant will have the statutory employment rights and contractual benefits applicable to fixed-term employees throughout their employment. The ending of the fixed-term contract will be managed in accordance with applicable employment law and a fair process.

About you

You will be an experienced ICT professional who enjoys solving problems, improving systems and helping colleagues get the best from technology. You will be confident providing day-to-day ICT support while also taking responsibility for projects and system improvements.

You will have experience of Microsoft 365 and working with external ICT providers and suppliers, together with a good understanding of cyber security and information security. You will also be comfortable explaining technical matters in plain language, providing staff training and producing straightforward user guidance.

Experience of SharePoint, cloud-based systems, Cyber Essentials Plus or working within housing, the public sector or another regulated environment would be welcome, although these are desirable rather than essential requirements.

Above all, you will be organised, approachable and customer-focused, able to work collaboratively within a small team and keen to contribute to change, innovation and continuous improvement.

Inclusive Employer

Cernach Housing Association is an equal opportunities and Disability Confident Employer. Disabled applicants who meet the minimum essential requirements and choose to participate in the Disability Confident interview scheme will be offered an interview. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process. Application information can be provided in alternative formats on request.

Be part of something bigger than housing. Use your skills, experience, and ideas to influence decisions, strengthen communities, and make a real difference to people’s lives at Paisley.

Bring Your Experience - Help Shape Our Future.

An opportunity to make a difference

At Paisley Housing Association, we believe homes are more than bricks and mortar. We provide safe, affordable homes while investing in communities, supporting tenants and helping people thrive. As we continue to deliver our vision for the future, we are looking for enthusiastic and committed people to join our voluntary Board of Management. You do not need previous Board experience. What matters most is that you share our values, bring an open mind and want to create positive change.

What you will gain

• Board-level governance and leadership experience
• Professional development, induction and training
• The chance to learn from experienced colleagues
• New connections and wider perspectives
• The satisfaction of giving something back

What you will help us do

• Shape our strategic direction and future priorities
• Keep tenants and communities at the heart of decisions
• Provide constructive challenge and sound judgement
• Support good governance and accountability
• Help create stronger homes, places and futures

Could this be you?

We welcome applications from people of all backgrounds and experiences. We are particularly keen to hear from people who can contribute knowledge or insight in areas such as:

• Finance
• Property & Development
• Risk & Governance
• People & Culture
• Digital & ICT
• Community Development
• Customer Experience
• Sustainability

What is involved?

The position is voluntary. Board Members take part in regular meetings, training and strategic planning sessions. You can join us in person or digitally and full induction and ongoing support will be provided.

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to 1468 households in Clackmannanshire and West Fife.

We wish to recruit to our Property Services Team a suitably qualified, skilled, and enthusiastic individual for the following temporary post:

Property Services Officer (Reactive & Voids)

• The Property Services Officer (Reactive & Voids) Temporary will report directly to the Director of Property Services for all matters associated with our reactive maintenance service.
• To deliver an effective reactive and void maintenance service to the Association’s tenants, sharing owners and owners of factored property within a defined area of operation and cover other areas as required;
• To contribute to establishing, operating and reviewing the policies and procedures of the Association that are relevant to the delivery of Property Services, particularly customer services, repairs and void management;
• To contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.