Charity registered in Scotland SC027454
Top job! Director of Finance & Corporate Services
- Full time
- £69,568 – £72,610
- Linwood / Hybrid working
- Closing 1st December 2023
We are looking for a fully qualified accountant as our Director of Finance & Corporate Services to help deliver our vision as a successful, thriving and sustainable association providing excellent homes and services to our tenants and making a positive difference in our communities.
Linstone Housing Association own and manage around 1,600 homes and provide factoring services to over 2,000 owners in Renfrewshire. Our homes are mainly family housing and we have 3 sheltered housing schemes, providing support for the residents.
The Director of Finance & Corporate Services is responsible for the strategic management of our finance functions, together with the Corporate Services functions encompassing governance, IT, HR, communications and compliance. With strong leadership skills, you will lead and manage the teams, and provide support across the Association, as well as to the Board. You will lead on the financial strategy and as a member of the Leadership Team you will contribute to the development and delivery of our business planning and strategic plan.
This is a diverse role, and we are looking for a dynamic and innovative leader to join us in motivating and inspiring our people. You will be passionate about delivering excellent customer services and ensuring good value and will develop approaches to help us deliver this.
On offer is the potential to make a difference, being part of an organisation with a positive impact on peoples’ lives and community. Please visit our website at linstone.co.uk . It’s also a chance for professional growth, being part of a supportive team and comes with a competitive benefits package.
Linstone is a charitable community-based housing association in Renfrewshire owning and managing approximately 1600 properties for social rent as well as providing factoring services to over 2000 owners. Our values are integral in everything we do to be a successful, thriving and sustainable housing association.
We are committed to delivering excellent homes and services for our tenants through our team of committed staff and aim to offer a highly challenging and rewarding work environment which gives employees the opportunity to make a real difference.
We have a fantastic opportunity for an Asset Officer to join our Asset & Property Services Team, which is a new role within the organisation. We are looking for a dynamic, forward looking individual who has excellent contract management, communication and organisation skills.
Reporting to the Asset Manager, you will have a key role in the planning and delivery of compliant planned investment and cyclical programmes, within mixed tenure communities (tenants and owners). A key element of the role will be reviewing our current factoring services to owners and ensuring compliance and a proactive approach to continuous improvement of the service.
Day to day duties will include:
- Assist the Asset Manager with all Planned Investment, and relevant Cyclical Maintenance Works Contracts, from procurement to the completion of the defect liability period, including all contract administration
- Assist the Asset Manager to monitor spend on planned investment and cyclical budgets & contracts
- Ensure tenants and customers are informed at all stages of a project, through the development and implementation of communication plans
- Ensure the stock database is kept current, including updating Stock Condition Survey data and component replacement data following planned investment works
- Review all factoring information regularly (written statement of services etc.) for accuracy and compliance
- Contribute to the delivery of a high-quality front-line service to customers
- Contribute to the setting of factoring and planned investment service standards, key performance indicators and targets, in conjunction with the Asset Manager
- Contribute to the development and delivery of the Association’s Business Plan Objectives
Essential skills:
- Educated to minimum HNC level, in a relevant technical/building discipline or able to demonstrate working at an equivalent level
- Experience within an asset management, property services, factoring or a relevant technical role
- Experience in construction contract administration and quality control procedures
- Experience of managing H&S in a construction environment
- Experience in dealing with challenging customer groups
- Monitoring project budgets and spend levels
- Experience of customer consultation and managing customer expectations through good communication and engagement
- Understanding of the role of Factoring within the Housing Association or Private Sector
- Excellent IT skills and ability to ensure effective use of IT in service delivery and performance
- Access to your own vehicle (insured for business use) and hold a full and current driving licence
EVH Conditions of Service, flexible working hours and generous holiday entitlement are offered.
Linstone is a charitable community-based housing association in Renfrewshire owning and managing approximately 1600 properties for social rent as well as providing factoring services to over 2000 owners. Our values are integral in everything we do to be a successful, thriving and sustainable housing association.
We are committed to delivering excellent homes and services for our tenants through our team of committed staff and aim to offer a highly challenging and rewarding work environment which gives employees the opportunity to make a real difference.
We have a fantastic opportunity for an Asset Manager to join our Asset & Property Services Team, which is a new role within the organisation. We are looking for a dynamic, forward looking individual who has excellent management and organisation skills.
Reporting to the Director of Asset & Property Services, you will have a key role in managing our journey to improve service delivery and help develop our asset management strategy. You will lead a pro-active, customer focused Asset Management Team in the planning and delivery of excellent and compliant planned and cyclical programmes, within mixed tenure communities. A key element of the role is tenant safety, ensuring compliance and a proactive approach to continuous improvement.
Day to day duties will include:
- Ensure all Planned Investment and relevant Cyclical Maintenance Works Contracts are compliant and effectively managed, from procurement to the completion of the defect liability period, including all contract administration
- Assist with the development and implementation of the associations Asset Management Strategy
- Contribute to the budget setting process and ensure budgets are managed responsibly
- Lead on H&S and Compliance (tenant safety) for the Association
- Collaborate with internal and external customers to maintain effective working relationships, contributing to LHA’s strategic and business objectives
- Effectively lead and manage the Asset Team to provide knowledge, customer excellence, professionalism and integrity
- Contribute to the setting of service standards, key performance indicators and targets for the Asset Team
- Contribute to the review and development of policy and procedures related to the Asset Management Function
- Attend meetings, including Board and Committee as required and contribute effectively
Essential Qualifications & Skills:
- Educated to minimum HND level, in a relevant technical/building discipline or able to demonstrate working at an equivalent level
- Have a relevant H&S qualification or able to demonstrate knowledge and experience of managing H&S in a Construction environment. If you do not have a H&S qualification you must be willing to undertake one
- Experience within asset management, property services, factoring or a relevant technical role
- Knowledge and understanding of Health and Safety legislation & tenant safety (Gas, Electrical Safety, Asbestos, Legionella etc.)
- Significant construction project management experience and evidence of delivering quality projects on time and budget
- Demonstrable evidence of leading, motivating and developing high performing teams to deliver customer excellence
- Excellent IT skills and ability to ensure effective use of IT in service delivery and performance
- Able to demonstrate resilience, commitment, conflict resolution skills, and leadership
- Access to your own vehicle (insured for business use) and hold a full and current driving licence
EVH Conditions of Service, flexible working hours and generous holiday entitlement are offered.
Community Connectors Housing Assistant
- Part time
- £31,518 pro-rata
- Linwood Renfrewshire
- Closing 13th April 2023
Linstone Housing Association was established in 1998. We currently own and manage approximately 1600 properties and provide services to over 2000 owners, making Linstone one of the largest RSL’s in the Renfrewshire area.
Are you able to engage with customers and put them at the heart of everything you do? Have you a proven track record of delivering excellent customer service with a ‘can do’ attitude? Can you manage a challenging workload? Are you able to work well within a team but are also happy to use your own initiative?
If the answer is yes to all of the above – you could be the person for us.
We are seeking to recruit a highly motivated individual to join our team.
You will be required to deliver excellent performance results with a customer-focused approach. It is expected that you will engage well with our clients, offer solutions for individuals referred to the Community Connectors project, and understand the importance of working with partner agencies to achieve good outcomes.
The ability to work accurately under pressure, prioritise work and meet deadlines is essential. Computer literacy and a flexible attitude are also essential.
Applicants must hold a full current driving licence and have access to a car. A Basic Disclosure Scotland check will be required for this post.
EVH Conditions of Service, flexible working hours and generous holiday entitlement are offered.
Linstone Housing is seeking to recruit a temporary Income Assistant to join our team. We are looking for an individual who is enthusiastic, innovative, hard-working and is committed to providing a high quality service to our residents. Based in the Housing Services Department the post holder will be directly responsible for providing front line services to our tenants and owner occupiers with regards to rental and factoring debt. This role will be challenging, varied and interesting with an excellent salary and conditions of service.
Based in Linwood Renfrewshire, Linstone is a registered social landlord and a charity that owns and manages approximately 1600 properties, providing affordable rented and supported housing, as well as providing services to a further 2500 owner occupiers.
Reporting to the Income Manager and supporting the Income Officers, the duties will primarily involve direct contact with tenants - carrying out home visits to tenants in rent arrears on behalf of the Income Officers. The post holder will also be responsible for reviewing small balance arrears cases, setting up payment agreements to reduce arrears, monitoring agreements for missed payments and taking prompt action, processing of payments and other related administration duties.
You will be required to work accurately under pressure, prioritise your workload and meet deadlines. Excellent computer skills and a flexible approach are also essential.
The successful applicants should be able to demonstrate:
• Excellent interpersonal and communication skills both written and verbal
• Excellent customer care skills and customer focused approach to service delivery
• A self-motivated, enthusiastic and flexible attitude to tasks
• An effective team player who can cope with a diverse workload, changing circumstances and demands
• Strong IT expertise with good working knowledge of Microsoft applications
Linstone Housing Association was established in 1998. We currently own and manage approximately 1600 properties and also provide services to over 2000 owners, making Linstone one of the largest RSL’s in the Renfrewshire area.
Are you able to engage with customers and put them at the heart of everything you do? Have you a proven track record of delivering excellent customer service with a ‘can do’ attitude? Can you manage a challenging workload? Are you able to work well within a team but are also happy to use your own initiative?
If the answer is yes to all of the above – you could be the person for us.
We are seeking to recruit a highly motivated individual to join our Housing Services Team. The successful candidate will be responsible for providing a comprehensive housing management service to our tenants and owners, dealing with anti-social behaviour, estate and tenancy management.
The ability to work accurately under pressure, prioritise work and meet deadlines is essential. Computer literacy and a flexible attitude are essential.
Applicants must hold a full current driving licence and have access to a car. Possession of, or working towards a housing qualification would be advantageous. A Basic Disclosure Scotland check will be required for this post.
EVH Conditions of Service, flexible working hours and generous holiday entitlement are offered
We have an exciting new temporary post within Linstone Housing Association as we seek to expand our support to our communities into the future. The role of the Tenancy Support Worker is to identify, assess, and support vulnerable tenants with complex needs, enabling them to address barriers and sustain their tenancies.
The aim of the role is to ensure that new and existing tenants with complex needs can manage their tenancy appropriately, address rent arrears and multiple debt, mediate in cases of anti-social behavior and address breaches of their tenancy agreement through collaborative working with a range of partners.
Linstone is a community based registered social landlord based in Linwood, Renfrewshire. Our vision is to be a successful, thriving, and sustainable housing association. Our priority is to provide excellent homes and services for our tenants and to make a positive difference in our communities. We are a charity that owns and manages approximately 1,600 properties, providing affordable rented and supported housing as well as providing factoring services to a further 2,000 owner occupiers.
We have an exciting new temporary post within Linstone Housing Association as we seek to expand our support to householders within our communities. We have secured funding from the Energy Redress Scheme to provide an energy advice service to tenants and factored owners of Linstone Housing Association. The service will educate people about their household energy consumption and support them to make behaviour and physical changes to reduce their carbon footprint in the home. This will be achieved by developing householder skills and confidence to take more control of their energy use and bills, provide advice on tariffs and fuel switching and encourage installation of fuel saving measures.
The post holder will lead the development and growth of this new service and will be responsible for driving the promotion and delivery of energy advice leading to behavioural change, installation of measures and a reduction in fuel bills.
Linstone is a community led registered social landlord, based in Linwood, Renfrewshire. Our vision is to be a successful, thriving, and sustainable housing association. Our priority is to provide excellent homes and services for our tenants and to make a positive difference in our communities. We are a charity that owns and manages approximately 1,600 properties, providing affordable rented and supported housing as well as providing factoring services to a further 2,000 owner occupiers across Linwood, Johnstone and Paisley.