Do you enjoy helping people, solving problems and making a meaningful difference to their everyday lives?
We are looking for a Customer Care Assistant to join our Housing Management Team on a 12-month fixed-term contract. In this varied and rewarding front-line role, you will support customers by telephone, email and face to face, helping them to enjoy and sustain their homes.
You will be at the heart of the customer experience: listening carefully, responding with empathy and finding practical solutions when customers face challenges or changes in their homes.
About Us
We are a small organisation making a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:
If you take pride in delivering excellent customer service and share our values, we would love to hear from you.
What You’ll Be Doing
What We’re Looking For
What We Offer
Benefits include:
Closing date: Monday 02 November 2026.
This vacancy may close early if we receive a high volume of applications.
To find out more and apply, please visit our website.
Equal Opportunities
Almond is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating an inclusive workplace and will consider all applicants fairly. Reasonable adjustments are available throughout the recruitment process.