We are looking for a compassionate, skilled and motivated adviser to join our Thrive Early team.

The Thrive Early Family Adviser will provide practical, holistic support to families with children under five who are experiencing, or at risk of experiencing, poverty. The role will focus on helping families improve their financial wellbeing by providing advice and support around welfare benefits, income maximisation, debt and other financial issues, as well as information sessions to small groups.

A key part of the role will be building trusted, positive relationships with families who may face significant barriers to engaging with traditional advice services. The postholder will work with families over the medium to long term, providing tailored advice, advocacy and practical support to help them achieve greater financial security and wellbeing.

The successful candidate will work closely with colleagues from Home-Start, Save the Children UK, Citizens Advice Scotland and other local partners to deliver coordinated, whole-family support.

Person Specification

Essential:

• Experience providing welfare rights, money, debt or holistic advice.
• Experience supporting people experiencing poverty, financial hardship or complex life circumstances.
• Ability to build trusting relationships with individuals and families.
• Ability to manage a caseload effectively and maintain accurate case records.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with partner organisations and external agencies.
• Commitment to equality, inclusion and reducing child poverty.

Desirable:

• Knowledge of the Scottish Social Security and welfare system.
• Experience of providing information sessions to small groups.
• Experience of working with families with young children.
• Experience of advocacy or casework involving complex issues.
• Experience of monitoring outcomes and contributing to evaluation or reporting.
• Knowledge of local services and support available across the Falkirk Council area.
• Access to a car.

Practical Requirements

The successful candidate will:

• Be able and willing to travel throughout the Falkirk Council area as required by the role.
• Be willing to undertake relevant training and professional development.
• Be able to work flexibly in response to the needs of families and the Thrive Early programme.
• Undergo a PVG check

About Thrive Early

Thrive Early is a partnership programme delivered by Citizens Advice Scotland, Home-Start UK and Save the Children UK. The programme supports the Scottish Government's commitment to tackling child poverty by helping families with children under five to prevent and mitigate the impacts of poverty.

Thrive Early provides integrated, community-based and whole-family support. The programme brings together:

• practical and emotional family support from Home-Start;
• financial, welfare and holistic advice from Citizens Advice;
• opportunities for families to share their experiences and influence service development and wider systems change through Save the Children UK.

Support is tailored to individual family circumstances and aims to improve financial wellbeing, emotional resilience, social connections and access to services.

Equality, Diversity and Inclusion

Citizens Advice Bureau (Grangemouth & Bo’ness) Ltd. is committed to equality, diversity and inclusion. We welcome applications from people from all sections of the community and particularly encourage applications from people whose experiences and backgrounds reflect the diverse communities we serve.

We are committed to making reasonable adjustments throughout the recruitment process and during employment to support candidates and staff with disabilities or other individual requirements.

The postholder will be expected to operate in line with our values which are:

justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

The Family Support Worker will play a key role in delivering the OPFS Support for Families Service, providing high-quality, person-centred, strengths-based and trauma-informed support to single parents and their children.

Working within the OPFS My Life and Me framework, the postholder will provide one-to-one and group support, undertake family assessments and case management, develop support plans and work alongside families to achieve positive and sustainable outcomes.

The role will involve working with families with a range of needs and barriers, including poverty, social isolation, wellbeing, parenting, housing, financial difficulties, employment and access to services. The Family Support Worker will work collaboratively with families and partner agencies to identify strengths, address barriers and improve outcomes for parents and children.

The postholder will work closely with the Service Manager and wider team to support effective service delivery, provide guidance to Family Support Assistants and contribute

to the ongoing development and improvement of the service.

Our Support for Families Service delivers holistic support for single parents and their children, guided by the six OPFS My Life and Me priority areas: Money, Health & Wellbeing, Home, Work, Education & Training, Children, and Relationships.

Could you play a vital role in helping families overcome poverty and build brighter futures for Scotland's children?

Join Children First and be part of a once-in-a-generation transformation in how families access support to alleviate crisis, prevent harm and build long-term stability. As part of Scotland's mission to eradicate child poverty, we are expanding our Money Advice Service to ensure more families can access expert financial support when they need it most.

We've been preventing harm, supporting recovery and driving change since 1884. Today, our Money Advice Team works alongside families across Scotland, helping them maximise income, reduce debt, overcome financial hardship and build resilience for the future.

This is an exciting opportunity to join our National Money Advice Team, supporting families both within local communities and remotely through our growing national service.

About the Role

As a Money Adviser, you will deliver specialist money, welfare benefits, debt and energy advice to children, young people and families across Scotland.

Working as part of our National Money Advice Team, you will provide advice through telephone, webchat and digital channels while also supporting local communities through home visits, workshops, school-based activity and community drop-in sessions.

You will work alongside local Children First teams, helping families access financial support, maximise household income and resolve debt and energy-related challenges. Through relationship-based practice, you will empower families to make informed decisions, improve financial resilience and create safer, more secure futures for their children.

A key focus of this role will be increasing access to high-quality Type I and Type II Money Advice services within some of Scotland's most disadvantaged communities, helping tackle inequality and reduce the impact of poverty on children and families.

What You'll Be Doing

Supporting Children and Families

• Working alongside families experiencing financial hardship, poverty and adversity.
• Completing benefit entitlement checks and income maximisation assessments.
• Supporting families to access grants, benefits and financial assistance.
• Providing practical advice, guidance and advocacy to help improve financial wellbeing.
• Using relationship-based practice to build resilience, confidence and positive outcomes.
• Ensuring children's wellbeing, rights and voices remain central to all support provided.

Money, Debt and Welfare Rights Advice

• Delivering specialist welfare rights, money, debt and energy advice.
• Supporting benefit applications, redeterminations and appeal processes.
• Helping families understand and manage debt options.
• Providing budgeting support and financial capability guidance.
• Negotiating and advocating with Social Security Scotland, DWP, HMRC, local authorities, utility providers and creditors.
• Supporting families experiencing fuel poverty and financial crisis.

Community and Outreach Work

• Delivering workshops and awareness sessions within communities and schools.
• Facilitating drop-in advice sessions and outreach services.
• Supporting families within their own homes where appropriate.
• Building strong local partnerships to improve access to services.
• Promoting financial wellbeing and early intervention approaches across communities.

Working Together

• Developing positive relationships with colleagues, volunteers and partner agencies.
• Working closely with Children First Services across Scotland.
• Collaborating with education, health, housing and third-sector organisations.
• Participating in supervision, reflective practice and continuous professional development.
• Contributing to service development and organisational learning.

What We're Looking For

We're looking for experienced Money, Welfare Benefits or Financial Inclusion Advisers who share our commitment to improving outcomes for children and families.

You'll bring:

• Experience delivering money, debt, welfare rights or financial inclusion advice.
• Knowledge of the welfare benefits system and income maximisation approaches.
• Experience supporting people facing financial hardship or crisis.
• Strong communication, advocacy and relationship-building skills.
• Experience working with vulnerable children, families or communities.
• Excellent assessment, problem-solving and case management skills.
• Confidence delivering advice face-to-face, by telephone and through digital channels.
• The ability to manage a varied workload and work independently.
• An understanding of the impact poverty, trauma and adversity can have on children and families.
• A commitment to children's rights, safeguarding and relational practice.

SNSIAP-accredited money advice experience would be advantageous but is not essential.

Our Values

Everything we do is guided by our values:

With Love - We put children first with compassion, empathy and kindness.

With Purpose - We work alongside families and communities to transform children's lives together.

With Strength - We do whatever it takes to protect Scotland's children and help families thrive.

What You'll Get From Us

At Children First, you'll be part of a values-led organisation committed to developing and supporting our people.

We offer:

• 40 days annual leave including public holidays.
• Contributory pension scheme.
• Flexible and hybrid working opportunities.
• Wellbeing support and health benefits.
• Blue Light Card discounts.
• Learning, training and professional development opportunities.
• The opportunity to make a lasting difference for children and families across Scotland.
• The chance to be part of a national programme helping eradicate child poverty.

Join Us

If you have experience delivering money, debt or welfare benefits advice and are passionate about helping families overcome financial hardship and build brighter futures for their children, we'd love to hear from you.

Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

s a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives. Somerset Place are looking for a night shift Support Worker to work with 8 young people (aged 16-25) who live in the service. The young people are from a care experienced background and often have experienced complex trauma. There is a focus on building positive relationships with young people and in supporting them to achieve positive outcomes. Given young peoples experiences there is a need to have an empathetic and trauma informed approach.

Main Responsibilities:

This Support Worker Nights role at our Somerset Place service in Glasgow city centre involves working 24 hours per week worked over a 4 week rolling rota, including some weekends. The specific shift times for this role are 9pm-5am and 11:15pm-7:15am.

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.