Enquiries Administrator

  • Full time
  • £24,479 – £30,618
  • Hybrid: Predominantly home-based, with attendance at our Edinburgh office when required.
  • Closing 1st October 2026


  • Advertised from 24th September 2026
  • Salary dependent on skills and experience. 35 hours per week. We are open to flexible working. Fixed-term 1-year contract with continuation subject to funding.

Role

This is a key role in our Whole Family Support Fund programme. You’ll be the first person families, young people and professionals speak to when they contact Mindroom.

You’ll take their initial information, direct them to the right service for their needs, arrange appointments, and record every enquiry accurately in our database. You’ll also provide administrative support to the Direct Support Services team across the hubs, including scheduling, minute-taking and helping to produce and distribute resources.

You will be an experienced administrator with excellent communication skills, warmth and empathy, strong organisational skills and real attention to detail. You will be confident with databases and Microsoft Office, and comfortable handling confidential personal information. Some knowledge of neurodiversity is essential.

The post is home-based, with attendance at our Edinburgh office when required. Occasional evening work may be required.

Organisation profile

Founded on lived experience, Mindroom champions all forms of neurodiversity and supports all kinds of minds. Our mission is to improve the quality of life for neurodivergent people by removing barriers, increasing opportunities, and shaping a more accessible world.

Application notes

Please download the job application pack below, or for more information, contact us at recruitment@mindroom.org

Closing date for applications: 1st of October 2026, 5pm.

We will review applications on an ongoing basis and reserve the right to close this vacancy early. Early application is strongly advised.


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