An exciting opportunity has become available to join our Support and Information Services team. We are looking for TWO motivated and confident individuals to join our established team in offering support via our Helpline to families across Scotland who are experiencing having a relative in prison.

Role Summary

Hours: 21 hours per week (0.6 FTE) and 14 hours per week (0.4 FTE)

Contract: Funded through the Scottish Government Whole Family Support Fund through March 2027 in the first instance, with extension through March 2029 to be confirmed with the Scottish Government Budget

Starting salary: Families Outside Scale Points 25-28 and updated annually subject to appraisal and where funds allow. Starting salary £26,327 pro rata (0.6 FTE = £15,797; 0.4 FTE = £10,531)

Probation period: 6 months

Staff Benefits

• 25 flexible leave days plus 10 public holidays
• 4% matched contribution workplace pension scheme
• Hybrid & flexible working
• Employee Assistance Programme (Health Assured)
• Cycle to Work Scheme
• Laptop and mobile phone for all staff

The Role

Joining a welcoming and friendly team, you will be involved in providing support and offering information on our national Support & Information Service (Helpline) through a range of methods, primarily phone calls, email, and social media.

Our Helpline is an integral part of Families Outside and is the first stop for many families who are looking to utilise our services and access support. You will have the important job of communicating directly with families and those seeking information on the work we do.

You will also have the opportunity to be involved in developing resources for families, working alongside the Communications Manager on various projects.

About You

We are looking for people who can work as part of a team, are organised, have experience of using different communication channels, and have an interest in helping vulnerable or marginalised groups.

We are looking for individuals who:

• Have excellent communication skills
• Can work effectively within a team
• Can work independently and flexibly and enjoy a varied role
• Can demonstrate a strong understanding and commitment to our organisational mission and values

About Us

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families.

Join us to help improve the lives of disabled children, young people and their families and carers by becoming our new Family Worker in Edinburgh.

About the role:

As Family Worker you will be providing information, emotional and practical support to families with children with a wide range of additional support needs, empowering them to understand and access the support available to them from external services.

The Family Worker role is essential in ensuring that families get the right help when they need it most.

About you:

This job is for you if you have:

• experience of working with children and young people with a range of disabilities and additional support needs
• excellent relationship building skills
• knowledge of children’s rights, trauma informed and inclusive practices
• an understanding of child and adult protection practices
• excellent organisational skills and administrative abilities

If you would like to work in a supportive and understanding work environment, ensuring that families feel valued and part of an inclusive community, we would love to have you on board.

MULTICULTURAL FAMILY BASE is a unique, community based social work centre based in Edinburgh. Approximately 50% of our workforce are from a BAME background.

The organisation’s key objective is to support Black and Minority Ethnic individuals, children and parents deal with important transition points - this can be the birth of a child, the move into primary school or the move to Edinburgh for families who are new migrants. In addition, we combine our service delivery with student learning by providing high quality and diverse placement opportunities for social work students from academic institutions across Scotland.

We are now seeking a qualified, skilled and motivated individual to join our team:

Project Worker in Bright Choices project:

At Bright Choices, we offer free and confidential help to women, men, and families from ethnically diverse backgrounds who have experienced or are at risk of ‘honour-based’ abuse (HBA). This can include domestic abuse, extended family abuse, coercive control, forced marriage, and Female Genital Mutilation (FGM).

You will have a relevant professional qualification and experience of group and individual work with people affected by trauma, isolation and VAWG. You will have a strong understanding of HBA, and people who are likely to experience disadvantage or discrimination due to their race, ethnicity or cultural backgrounds.

You will be engaging service users in group work and will have knowledge of the key issues as well as relevant experience of working within a therapeutic, community development role in 1:1 setting.

You will be facilitating Creative Nurture Group in collaboration with an Art Therapist once a week, working with women affected by HBA, trauma and isolation.

A strong commitment to anti-oppressive practice and equal opportunities is essential. The posts require membership of the PVG Scheme.

For more information visit: mcfb.org.uk

This is an exciting opportunity to be part of our West Central Services, to positively impact on the lives of children, young people and their families. These are innovative services, working alongside children and their families within communities across Glasgow, Inverclyde, Renfrewshire and South Lanarkshire. Our main community hub is in the Pollok area of South Glasgow, where this role would be based.

Children First along with our partners share a determination to act upon the recommendations from The Independent Care Review and deliver The Promise to children and young people. We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported.

We’d love to hear from you if you have:

• will possess excellent administrative, IT and financial skills to support the work of Children First
• provide a front-line reception service, as the first point of contact to external visitors and telephone callers, answering questions and responding to queries using own initiative as appropriate to ensure a relational and responsive service is provided
• ability to maintain diaries, schedule and coordinate meetings and appointments
• a cool head and clear minded at times of pressure
• thinks it’s a privilege to work for and on behalf of children and families and
• is kind and will bring their whole selves to the job: heart and mind

Above all else, the most important thing to us is that you are someone that will support the teams who are doing the right thing for children and their families at every turn.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

You will be based in our community hub in Pollok. Due to the needs of the service, this is a fully office-based role.

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.