About Thrive Early:

Citizens Advice Scotland, Home-Start UK, and Save the Children UK are working in partnership to deliver Thrive Early, a programme aligned with the Scottish Government's Tackling Child Poverty Delivery Plan.

The aim of Thrive Early is to prevent and mitigate the impacts of poverty for families with children under five years of age by providing integrated, whole family support within local communities.

The project addresses the root causes and effects of poverty by improving families' financial wellbeing, emotional resilience, social connections, and access to services. Families receive practical and emotional support from Home-Start, alongside expert financial, welfare, and holistic advice from Citizens Advice. Support is tailored to individual family needs and provided for as long as required.

A key feature of Thrive Early is its commitment to embedding the voices and experiences of families into both service development and wider systems change. This work is led by Save the Children UK, ensuring that lived experience drives continuous improvement and informs national policy and practice.

Job purpose:

The Thrive Early Family Adviser role combines elements of a Generalist Adviser and Caseworker, delivering seamless, holistic support to families in close partnership with Home-Start colleagues and other project partners. The role focuses on building trusted relationships with families who may be experiencing significant barriers to engaging with advice services. Many families supported through Thrive Early may not feel ready or able to access traditional advice channels. As a result, establishing trust, confidence, and sustained engagement is a critical part of the role. Family Advisers work with families over the medium to long term, providing tailored advice, advocacy, and practical support to help them move towards greater financial security and wellbeing. The postholder will also work collaboratively with Save the Children UK to support family participation activities and ensure that lived experience informs service improvement and project learning.

This is an excellent opportunity to join one of the cities leading charities and make a substantial contribution to your local community. Competitive salaries and a 7% Employers Pension Contribution are among the many benefits of joining this fantastic organisation. If you are looking for a new opportunity, full details are included in the role descriptions. For an informal discussion about any of the roles, please contact Benjamin Napier, Chief Executive on 07840770563 or by email at bejaminnapier@cabedinburgh.org.uk

About BEACON:

Citizens Advice Edinburgh, Capital City Partnership, Fife Gingerbread, Midlothian Sure Start, Circle, Passion4Fusion, The Poverty Alliance and Glasgow Caledonian University are working in partnership to deliver BEACON, a service designed to tackle the roots cause of poverty experienced by ethnically diverse families.

BEACON — Building Equity, Accessibility and Connecting Opportunities Network — will support 200 ethnically diverse families and up to 600 individuals through a relational, wrap-around whole-family keyworker model.

The project will ensure support is available where and when families need it across the Edinburgh and Southeast Scotland region.

Each partner in the consortium will provide additional capacity and specialist expertise to reach ethnically diverse families and improve engagement and outcomes.

Maximising Income and Reducing Barriers to Employment: Citizens Advice Advisers will provide specialist advice, focused on helping families address financial, welfare rights, debt and immigration-related barriers that can prevent them from stabilising household circumstances and progressing towards longer-term outcomes.

You will provide specialist financial, welfare rights, debt and immigration advice that complements whole family keyworker support. This is targeted at low-income ethnically diverse families, particularly those facing overlapping barriers to poverty reduction and those falling within Scottish child poverty priority family types.

You will support the Advice Service Manager in capacity building, strengthening other organisations and advisers to work more effectively with families facing immigration barriers, including the no recourse to public funds condition. This will involve delivering presentations and creating and updating resources.

The overall role of Citizens Advice therefore strengthens the BEACON model by helping families address immediate financial and advice-related pressures while supporting wider outcomes around stability, wellbeing, income maximisation and progression.

This is an excellent opportunity to join one of the cities leading charities and make a substantial contribution to your local community. Competitive salaries and a 7% Employers Pension Contribution are among the many benefits of joining this fantastic organisation. If you are looking for a new opportunity, full details are included in the role descriptions. For an informal discussion about any of the roles, please contact Benjamin Napier, Chief Executive on 07840770563 or by email at bejaminnapier@cabedinburgh.org.uk

About Granton Information Centre

Granton Information Centre (GIC) has been supporting people in Edinburgh since 1984. We provide free, confidential advice, advocacy and representation, helping individuals and families deal with welfare benefit issues, new claims and appeals, debt and other financial pressures.

Our clients are at the heart of what we do. Alongside appointments at our West Granton Road office, our advisers work from a range of community and GP outreach locations across Edinburgh, helping make advice accessible to people in the communities where they live.

GIC is a busy, established organisation with a strong commitment to high-quality, client-centred advice. We work collaboratively with local partners and are part of wider advice and community networks across Edinburgh. GIC is also an accredited Living Wage Employer.

The opportunity

As GIC continues to develop and strengthen its services, we are looking for new volunteer Management Committee members to help shape the organisation's future. This is an opportunity to contribute your skills and experience to an organisation that has been part of the Edinburgh advice landscape for more than 40 years and whose work makes a practical difference to people facing financial and social challenges.

What will I do?

• Contribute to the strategic direction and good governance of GIC.
• Take part in Management Committee meetings and contribute to informed decision-making.
• Support and appropriately challenge the management team, helping GIC remain effective, sustainable and focused on the needs of the people and communities we serve.
• Use your knowledge, experience and perspective to help GIC continue to develop and improve.

Who are we looking for?

We are keen to hear from people from a wide range of backgrounds who are interested in supporting GIC's work. We would particularly welcome skills, knowledge or experience in areas such as governance, finance, HR, fundraising, community development or advice services. Previous committee experience is not essential.

We particularly value interest from people who know or understand the communities GIC serves and can bring different experiences and perspectives to our Management Committee.

Practical information

This is an unpaid voluntary role. Reasonable expenses can be reimbursed in line with GIC policy.

Are you a data governance expert who wants to help drive positive change for the people of Scotland?

The Citizens Advice network in Scotland exists to ensure that people can access their rights, and that the inequality and injustice that hold people back is tackled. We use the data generated by advice interactions in Citizens Advice Bureaux to build a picture of the challenges facing people across Scotland and we use that evidence to influence change. But in a digital world we recognise that the right to privacy is increasingly under threat, so we take data protection seriously and put protecting the privacy of the people who use our services at the heart of our service design.

The Data Governance Lead will work with people across our network to ensure that we can use data to deliver on our three strategic priorities, whilst protecting the privacy of the people we support. We are looking for someone with a pragmatic and solutions-focused approach and excellent people skills to lead this work. This is an exciting opportunity to support a service that really make a difference to the lives of people across Scotland.

What you will do:

Lead our work on data governance including data protection and information management

Perform the role of data protection officer for Citizens Advice Scotland

Work with our Data Governance Officers to provide a data protection support service to the network of Citizens Advice Bureaux in Scotland

Work with colleagues in Advice Services to ensure that privacy in built into our services at the design stage

Work with colleagues in Digital and Technology to manage risks to our data and ensure the secure and ethical handling of data in our innovation projects.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.