The Promise Scotland is responsible for driving the work of change demanded by the conclusions of the Independent
Care Review.
We work with all kinds of organisations to support shifts in policy, practice, and culture so Scotland can
#KeepThePromise it made to care experienced infants, children, young people, adults, and their families - that
every child grows up loved, safe and respected, able to realise their full potential.
Our sole reason for being is to facilitate and support change, wherever that change needs to happen to make sure that
Scotland will #KeepThePromise.
More information can be found in the below resources:
Independent Care Review Reports
What Must Change
Plan 24-30
Find out more at thepromise.scot
The role sits within the Governance and Operations function, which ensures that The Promise Scotland is a well-run,
effective and efficient organisation by:
- Leading the financial management of the company
- Working as an effective business partner with colleagues
across the organisation to ensure finance and central services functions are embedded and working
efficiently.
- Leading organisational planning to secure the sustainable running of the organisation for
the duration of The Promise Scotland’s lifetime (to 2030)
- Supporting the Board of Directors including
full Directors’ meetings and committee meetings
- Providing leadership and support on all areas of legal
compliance, including company law, data protection, health and safety and Freedom of
Information
- Ensuring The Promise Scotland’s staff recruitment, development policies and procedures
reflect best-practice and are appropriately implemented
- Supporting the day-to-day business needs of the
team
JOB PURPOSE
This role is a key part of a small team delivering excellent corporate services and finance processes to ensure the
smooth running of the support infrastructure of The Promise Scotland.
The role is responsible for finance payments and processes as well as payroll and pensions.
The postholder is responsible for maintaining the online HR platform and coordinating recruitment and induction, as
well as assisting senior management with other aspects of HR.
The postholder liaises with the IT provider and is the first point of contact for all team IT queries. The postholder
also provides cross-team administrative support as required.
MAIN ACTIVITIES & RESPONSIBILITIES
Finance
- Holding primary responsibility for the finance payment system, to ensure all providers are paid in good time
with appropriate communication about process and expectations
- Accurately recording and processing all
income and expenditure including invoices and expenses.
- Responsible for preparing monthly payroll
information including calculating pension salary sacrifice payments ensuring employees are paid accurately each
month
- Responsible for uploading of pension data to on-line portal, managing records and ensuring GDPR
compliance
- Providing support to the Finance & Central Services Manager during budget preparation and
end of year audit
- Using Xero accounts software and generating reports as required.
- Using and
adapting Approval Max workflow for payment approvals within agreed limits.
- Advising on process
improvements to all aspects of the finance system.
Recruitment / HR
- Coordinating staff recruitment including preparing job packs, arranging advertising, processing applications,
preparing shortlisting packs arranging interviews and feedback to candidates.
- Acting as Induction
Co-ordinator, including organising induction programmes for new staff.
- Ensuring the staff handbook is
up-to-date, relevant and used by the team.
- Maintain HR tracking system and staff records such as annual
leave, sick leave and other leave.
- Processing leavers, ensuring organisational security practices are
adhered to
Office Management
- Maintaining the office in excellent condition, including being first point of contact for Families Outside who
are the main lease-holder.
- Organising team meetings, with virtual or meeting room set up as
required.
- Managing all ongoing storage and archiving of all Independent Care Review and The Promise
Scotland materials, including distribution as required.
- Managing procurement and delivery of all office
supplies and services.
- Liaising with the IT support company to ensure that the team have all the
hardware they need and are well supported to understand systems.
- Acting as primary point of contact for
employee IT issues, liaising with IT support company to resolve hardware and system issues and recommending
upgrades and new purchases as required.
- Supporting the smooth running of the IT system on MS Office and
Teams ensuring all required channels for effective working.
- Managing the documents on the shared working
areas to support team collaboration.
- Working with Finance & Central Services Manager to ensure
on-line Cyber security training is delivered to all staff and supporting IT security compliance throughout the
organisation
Administrative Support
- Monitoring of department email inboxes to ensure all messages are replied to and shared with relevant members of
the team
- •upporting Freedom of Information responses
- Supporting the wider team with document
management, finalising of Word, Excel and PDF documents as required as well as updating of websites (training
will be provided)
- Supporting the wider team with projects as required, e.g. Plan 24-30, Story of
Progress, Oversight Board
This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post.
The Promise Scotland is a small, agile organisation and the job description may change in light of developing
organisational needs.
Essential Criteria
The post holder must have:
- Strong finance skills, familiarity with payment systems and confident managing payment processes
independently.
- Strong IT skills, able to work with new systems and support team members to use systems
effectively.
- Strong word processing skills to support the production of high-quality
documents.
- The ability to manage administrative processes
- Good relationship management skills to
work with colleagues and suppliers to ensure effective and collaborative working.
- A flexible approach,
able to operate in a new and shifting environment.
- Able to use own initiative, work independently and
manage work proactively.
The nature of the job demands a strong ethical approach.
WORKING CONDITIONS
The Promise Scotland is based in Gayfield Square in Central Edinburgh. The Promise Scotland strives for a positive
and supportive team culture and environment.
Visit our website to find out more and to apply.
For more information about this role please contact Asima Hussain at jobs@thepromise.scot with the job role as the
subject.
Closing date for applications: Thursday 3rd September 2026
Interviews will be held Thursday 17th September 2026