Board Members
- Management Board
- Unpaid
- On site: Glasgow
- Closing 14th August 2026
- Advertised from 14th July 2026
Role
Blue Triangle’s core mission is to empower people to thrive, by delivering solutions in communities which focus on the needs of each individual. Our approach is trauma-informed, person-centred and wellbeing focused, and aims to ensure that in Scotland, everyone is able to access support whenever, and for however long, they need it.
The Board has overall responsibility for governance and strategic direction of Blue Triangle, and we are seeking individuals who have a real desire and interest in helping deliver our ambitious aims and objectives. We are currently looking for individuals with demonstrable experience in the third sector, in particular Housing and Social Care. Additional expertise in development, with financial and commercial experience, would be very beneficial.
As a voluntary position, it will not be paid but travel and other expenses for attendance at meetings are reimbursed in line with our policy.
Blue Triangle is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Please click on the link below to view our full recruitment pack.
Blue Triangle Board Member Pack 2026
Before you submit, are you eligible to work in the UK? Do you have any relation or contact with any Blue Triangle Staff? Have you ever worked for Blue Triangle in the Past, if so when and in what capacity? This can be confirmed in the covering letter.
Application notes
For further information and to apply, please visit our website.
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Top job! Assistant Director of Housing & Customer Experience
- Full time
- £57,696
- Hybrid: Edinburgh
- Closing 20th September 2026
A senior housing leadership role, with a 4-day working week and the opportunity to shape customer experience across Ark.
At Ark, our customers are at the heart of everything we do. As a values-driven housing and social care organisation, we create inclusive communities where people can live with dignity, independence and belonging.
We are seeking an Assistant Director of Housing & Customer Experience to lead our Housing, Neighbourhood and Customer Services functions across the Ark Group. This is a key role at an exciting time as we continue to strengthen our customer-first approach and deliver excellent outcomes.. You will help shape our emerging new 5 year business plan, evolve our digital services, drive customer satisfaction and ensure we have the people, systems and partnerships needed to deliver our long-term ambitions.
About The Role
This is a strategic and hands-on leadership role with significant influence across the organisation. You will help shape how Ark delivers housing and customer services, ensuring our services remain responsive, customer-focused, compliant and fit for the future.
Our corporate services roles are based on a 4-day working week, with no loss of pay. We believe this supports focused time, healthier workloads and more sustainable performance, helping colleagues do their best work while maintaining balance.
As a member of Ark’s Senior Leadership Team, you will provide leadership and business management across housing management, tenancy sustainment, neighbourhood services, customer services and customer engagement. You will play a pivotal role in delivering Ark’s strategic priorities, strengthening customer outcomes and embedding a culture of service excellence across the organisation.
Day to day, you’ll be involved in things like:
- Leading Ark’s Housing and Customer Experience strategic priorities;
- Operational responsibility for Ark’s subsidiary companies; Ark Services Limited and Ark Commercial Investment Limited
- Providing strategic advice to the Executive Team, Senior Leadership Team and Board of Management;
- Driving customer engagement, insight and service improvement;
- Leading performance, compliance and regulatory assurance activities;
- Using customer feedback and performance data to improve outcomes;
- Developing high-performing teams and a culture of customer service excellence;
- Building partnerships with local authorities, regulators and key stakeholders.
About You
We’re looking for someone who brings:
- A strong track record in a senior housing, portfolio management, customer experience or related leadership role;
- Experience operating as part of a senior leadership team;
- Experience leading customer-focused services and service improvement;
- Strong knowledge of housing regulation, governance and compliance;
- Experience using performance data and customer insight to support decision-making;
- Experience preparing Board papers and presenting at senior governance forums;
- Excellent leadership, stakeholder management and influencing skills.
Most importantly, you will be a visible, inclusive and values-driven leader who can build trust, influence effectively and support others to deliver excellent outcomes.
You will bring professional credibility, sound judgement and the ability to balance strategic ambition with practical delivery.
Why Work With Us?
At Ark, you will join an organisation with a clear social purpose and a genuine commitment to improving lives.
You will also join us at an exciting time as we continue to strengthen our customer experience offer, develop our services and deliver on our strategic ambitions. This role provides the opportunity to shape how housing and customer services are delivered across Ark for years to come.
As Assistant Director of Housing & Customer Experience, you will lead services that directly affect thousands of customers and communities across Ark. This role offers the opportunity to influence strategic direction, drive meaningful service improvement and make a lasting difference to people’s lives.
We offer:
- A 4-day working week with no loss of pay;
- Hybrid working;
- A generous annual leave allowance, with additional leave awarded as your service grows;
- 4% contributory pension (salary sacrifice scheme);
- Employee Assistance Programme and wellbeing support;
- Employee discounts, access to Blue Light Card and Cycle to Work scheme;
- Annual leave buy and sell options.
Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging, and that starts with how we treat our colleagues.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at our Alexandria service in West Dunbartonshire involves working on a rota covering various dayshift, midshift and backshift patterns. The Support Worker position is full time, working 35 hours per week across a 4 week rolling rota. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally hold an SVQ level 3 or above.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Support Worker Nights – Sauchiehall Street
- Part time
- £24,479 pro-rata
- On site: Glasgow
- Closing 30th September 2026
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker Nights role at our Sauchiehall Street service involves working 28 hours per week on a rolling rota, including some weekends. Our Sauchiehall Street Service is a double-cover service therefore lone working is not generally required.
The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Support Worker – Paisley Abercorn
- Part time
- £24,479 pro-rata
- On site: Abercorn, Paisley
- Closing 18th September 2026
Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at our Abercorn service involves working dayshift and backshift patterns over a 4-week rolling rota, including select weekend work. This role involves working 21 hours per week and is a permanent position. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
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