Founded in 1875, the Cockburn Association is Edinburgh’s Civic Trust. It is a registered Scottish Charity with stated objectives as:

• The maintenance and improvement of the amenity of the City of Edinburgh and its neighbourhood;
• The protection and preservation of the city’s landscape and historic & architectural heritage.

In practice, the Cockburn Association has evolved to take an interest in many other aspects of the city’s development and management in accordance with sustainability principles:

• Supporting the protection of the landscape setting of the city and significant open spaces that contribute to the city’s unique character
• Promoting the improvement of the aesthetic and functional quality of shared spaces such as public squares, parks, streets and footways
• Advocating for sustainable transport systems sensitive to different needs for accessibility and mobility
• Encouraging high quality contemporary design for buildings and the public realm.

Our VISION is: A thriving Edinburgh where our heritage is created, protected, and enjoyed by all

Our MISSION is: We galvanise civic action to inspire stewardship, ownership, access, and appreciation of Edinburgh’s built and natural heritage

Our VALUES are:

1. We are an independent organisation that acts with integrity to monitor change and provide well informed, evidence-based advice to secure long-term benefits for the city.
2. As a respected body, we advocate for positive change through constructive dialogue and critical challenge with the aim of delivering successful outcomes.
3. We work in partnership with others to pursue wider public interest, engaging with our members and Edinburgh’s communities so that inclusive and wider views are represented and heard.

Role Purpose:

Often the first point of contact for Members, partners and media, you’ll work with a range of stakeholders across the city, playing an integral role in one of the world’s oldest conservation charities. You’ll work with our small team of two, and our incredible volunteers to design and deliver a new audience engagement plan. You’ll support and grow our Membership through the delivery of events from our annual talks and tours to Edinburgh’s Doors Open Days (part of Scotland’s largest free heritage festival). You’ll embed our new CRM, manage budgets, and report progress to the Board, funders and wider stakeholders. There will be lots of opportunities to engage in research, embark on and strengthen partnerships, and work with communities across the city and beyond. Ideally, you’ll have a passion for Edinburgh and enjoy working flexibly and dynamically to meet our charity’s needs. It’s an exciting time to join the Association, as we embark on the delivery of our new Business Plan, take back the coordination of Edinburgh’s Doors Open Days, and work with international and local partners to build evidence for the city’s 2040 Plan. Join us and help ensure that Edinburgh is a thriving city where our heritage is created, protected, and enjoyed by all.

The Edinburgh International Festival is looking for a creative, organised, and collaborative storyteller to join the team in our new Donor Engagement & Communications Lead role. We want you to help us deliver this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world.

EIF is an equal opportunity employer, we value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace, this is a key focus for us across our staff, our artists, and our audiences.

To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.

Job Specification

The Role:

The Donor Engagement & Communications Lead will creatively bring together the right people, information, and messaging to demonstrate the impact of philanthropy and partnerships at the Festival, and deploy appropriate strategies to maximise donor satisfaction and retention.

Able to write and develop content for a range of donor constituents on a variety of artistic forms, they will ensure fundraising is integrated into communication channels at all levels, and that frontline fundraisers on the team are equipped with the materials and content they need to grow and maintain fruitful donor relationships.

They will work closely with fundraisers and colleagues across the Development team to lead and manage the donor recognition and stewardship programme, as well as develop reports, updates and activities that connect supporters directly to the impact that they enable.

The Donor Engagement & Communications Lead will also foster productive internal relationships, particularly with colleagues in the Audiences department, to develop content and materials which articulate the Festival’s fundraising priorities and outcomes.

Performance Indicators and Deliverables

• A strategic, nuanced, year-round communications plan for the Festival’s donor and prospects, particularly those who don’t regularly attend the Festival
• Exceptional written content, tailored for different donors and tones of voice (including our brand tone of voice) which communicates our case for support and the impact of our supporters’ generosity
• Engaging strategic events, bringing artists and supporters closer together, in support of our fundraising strategy
• Supporting frontline fundraising personnel with the materials, resources, and assets they need to communicate effectively and consistently with their donors and prospects

Benefits: EIF-Employee-Benefits.pdf

JOB PURPOSE

Join the National Trust for Scotland and support Scotland’s Nature and Heritage. The Highlands and Islands region are seeking an enthusiastic and passionate individual to join the Administration Team based at Balnain House.

As a Receptionist and Administration Assistant you’ll be one of the first people to greet visitors to the regional office and welcome the regional team. You’ll be responsible for providing administration support to the Office Manager and the wider team based at Balnain.

We’re looking for someone who enjoys a varied and dynamic role. You’ll be expected to work with IT and finance systems, book meetings, and undertake general administration duties with efficiency and accuracy.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Ensure all general administrative tasks are undertaken efficiently, effectively, and timeously, including (but not limited to):

• Reception
• Inducting staff and visitors to the building
• Property correspondence (email, telephone and mail).
• Filing and record-keeping in line with data protection regulations.
• Facilities support (room bookings, support documentation).
• Data entry of deliveries – weekly, monthly, and ad hoc.
• Diary Management, recording meetings and appointments in diaries.
• Support with developing and preparing reports, and/or presentation material
• Purchase ordering and coordination with suppliers.
• Maintaining stock control for Balnain House including First Aid box, replenishing stock as and when required.
• Assisting in Health and Safety compliance for the building, including the reporting of accidents and incidents, and maintenance of the property’s Safe System of Work documents.

A level of flexibility is expected on occasion to meet the needs of the property.

QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential

• Qualification in business administration – HND or Diploma – or relevant experience.

Experience

Essential

• Ability and competence to intermediate level in MS packages – Word, Excel, Outlook and PowerPoint.
• Possess excellent communication skills (written and oral).
• Must be diligent and accurate with an excellent eye for detail.
• Excellent customer care skills able to demonstrate care to staff, visitors and volunteers.
• Well-developed time management and organisation skills – ability to prioritise workload.
• Ability to embody the Trusts’ values.

Desirable

• Previous experience providing administrative support to several different departments is highly desirable.