About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for an experienced and strategic Volunteer Training & Development Manager to lead our training and volunteer development function. Reporting to the Head of Volunteer Operations, you’ll manage a multi-disciplinary team and ensure our volunteers are trained, supported and equipped to deliver high-quality services in communities and at events nationwide.

This is a senior leadership role combining operational delivery with strategic improvement. You will:

• Line manage Trainer/Assessors, Volunteer & Youth Development Officers and training support staff
• Lead capacity planning, rostering and resource management
• Oversee safeguarding and fulfil the Designated Protection Officer role
• Implement and improve systems, policies and training standards
• Monitor KPIs and drive service improvement
• Develop clear volunteer learning and progression pathways, including youth programmes
• Oversee training budgets and ensure value for money
• Contribute to organisational strategy and annual business planning

You’ll thrive in this role if you:

• Have proven experience leading training and development teams
• Hold a recognised training/assessor qualification
• Bring strong operational planning and people management capability
• Understand safeguarding, compliance and quality assurance frameworks
• Are confident in influencing senior stakeholders and external partners
• Use data and digital systems to inform decisions and improve performance

This role includes periodic evening and weekend working, participation in an on-call rota, and occasional operational or emergency event cover as required.

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for two organised, confident and proactive Events Officers to coordinate volunteers, manage client relationships, and ensure events run smoothly and safely. From logistics and equipment planning to volunteer engagement and post-event reviews, you’ll help deliver a professional, high-quality service that keeps people safe.

This is a varied, operational role where you’ll:

• Liaise with event organisers to plan and deliver first aid provision
• Coordinate volunteers, equipment, vehicles and communications
• Support quotes, risk assessments, invoicing and event administration
• Monitor volunteer engagement and resource events effectively
• Lead on logistics, consumables and equipment management
• Conduct post-event reviews to drive continuous improvement

You’ll thrive in this role if you:

• Have experience organising or supporting large-scale events
• Build strong relationships with clients and volunteers
• Are calm under pressure and solutions-focused
• Understand health & safety in an events environment
• Are confident using Microsoft Office

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for two proactive, relationship-focused Volunteer Development Officers to support, develop, and engage our volunteers. You’ll work closely with Regional Development Groups, Company Commandants and head office colleagues to ensure our volunteering function runs smoothly and continues to grow.

This is a varied and people-centred role where you’ll:

• Support volunteer recruitment, induction, training and retention
• Act as a key point of contact to resolve issues and strengthen engagement
• Help develop clear training and progression pathways
• Gather volunteer feedback and champion continuous improvement
• Support conduct, performance and safeguarding matters where required
• Become a “super user” of our Volunteer Relationship Management system

You’ll thrive in this role if you:

• Have experience in volunteering, community development or the third sector
• Build trusted relationships and communicate confidently
• Are organised, resilient and solutions-focused
• Understand health & safety and safeguarding responsibilities
• Are comfortable using Microsoft Office

Some evening/weekend work, as well as occasional on-call support, will be required.

Join Our Board – Make an Impact

Help shape Scotland’s future. As a Board Director at the ALLIANCE, you’ll influence policy, guide strategy, and champion our vision: A Scotland where everyone has a strong voice and lives well with dignity and respect.

Why Join Us?

• Drive change at a national level
• Develop strategic leadership skills
• Expand your professional network
• Make a lasting impact on people’s lives

Who We’re Looking For

We’re seeking passionate leaders with expertise in:

• Business development and innovation strategy
• Artificial Intelligence
• Cyber security
• Influencing change
• Charity finance
• Governance, charity law and compliance
• Equality, Diversity, Inclusion and Human Rights

Your Commitment

• 4 Board meetings per year (2.5 hrs each) – hybrid option
• 4 Finance, Audit and Risk committee meetings per year (2 hrs each) – hybrid option
• 1 development day plus occasional events (AGM, annual conference, self management awards).

Term

• Up to 6 years (renewable)
• Nomination required by an ALLIANCE standard member organisation.

Board Directors will be elected by our membership at our AGM on 23 March 2026.

PVG Scheme membership is required for this post.

Board Directors are unpaid but reasonable travel and subsistence expenses will be paid.

Full induction will be provided.

For more information about the ALLIANCE please visit our website.