Manor Estates Housing Association is seeking to recruit a full-time Compliance and Asset Co-ordinator to join our busy Property Services team.

Manor Estates Housing Association is a social landlord, responsible for over 1,100 homes in Edinburgh. We have a staff team of 32 and are based in offices in New Mart Place. We are looking for someone to join our Property Services team who has experience of managing and delivering programmes that ensure full health and safety compliance and provide excellent asset management services to our customers.

Salary:

• EVH Grade 7 £42,707 - £46,895
• SHAPS Pension Scheme (Pension Salary Sacrifice available)
• Flexi time working
• 25 days annual leave plus 15 public holidays
• Hybrid working: 3 days in the office and 2 days from home

Office opening hours:Monday to Thursday 9.00 am - 5.00pm, Friday 9.00am - 3.30pm

Location: Head Office 5 New Mart Place, Edinburgh EH14 1RW

Manor Estates Housing Association is seeking to recruit a full-time Finance Officer to join our busy Corporate Services team of 8. They will be working with the Senior Finance Officer to manage the Purchase and Nominal Ledgers, reconcile the bank and rent accounts, produce Management accounts and process payroll.

The post holder will report to the Corporate Services Manager.

For an informal chat about the post please contact Kathryn Miller at either kmiller@manorestates.org.uk or 0131 510 8540

Ensure Our Customers Voice is Heard and Supported through Engagement and Participation Opportunities.

At Kingdom Group, we’re growing thoughtfully to meet the needs of our customers and communities while ensuring we remain a trusted, accountable organisation. The work we do has never been more important, and supporting our customers is at the heart of delivering our vision of Great Homes, Services, People, and Communities.

We’re looking for a Customer Experience Officer to play a key role in delivering customer engagement activities promoting customer voice and impact across services. This is an opportunity to shape how we work, ensuring that we’re committed to delivering as One Kingdom to provide the highest standard of service to all of our customers.

The Role

As Customer Experience Officer, you’ll:

• Work as part of the Customer Experience Team to ensure our customers are at the heart of our business.
• Deliver engagement opportunities that reflect the diverse voices of our communities
• Encourage and support customers to engage in tenant participation, lead community and tenant groups, and collaborate with internal and external stakeholders to strengthen local involvement.
• Facilitate effective communication to ensure tenants’ views and priorities are heard
• Confidence and ability to manage conflict situations both face to face and in writing
• You will strive to exceed customer expectations and increase customer satisfaction rates while ensuring difficult conversations are handled with empathy and professionalism.

Why Join Kingdom Group?

At Kingdom Group, every role is about making a difference. Every role directly contributes to improving lives, supporting communities, and delivering positive outcomes for those who rely on us.

Working here means joining a supportive, innovative organisation where your work truly matters. We’re proud to hold Investors in People Gold and Investors in Young People Platinum accreditations, reflecting our focus on professional development, employee wellbeing, and creating a workplace where everyone thrives.

What We Offer

Kingdom Group is a forward-thinking organisation recognised with Investors in People Gold and Investors in Young People Platinum accreditations. We are committed to creating a diverse and inclusive workplace where everyone can thrive. You will find a supportive workplace that prioritises work-life balance, flexibility, and employee wellbeing and offers professional development opportunities in a collaborative, innovative environment.

About You

We’re looking for someone who:

• A relevant qualification at SVQ3 (or equivalent) in a relevant subject
• Experience in engagement, community development or housing
• Experience of working in a customer facing environment, dealing with varying customer demands
• Knowledge of dealing with and responding to complex complaints
• Ability to coordinate tenant panels and forums, supporting decision making and service improvements
• The ability to confidently engage with internal and external stakeholders

About Prostate Scotland

At Prostate Scotland, we are dedicated to support men across Scotland in their prostate health journey. Nearly 1 in 2 men in Scotland will be affected by prostate disease at some stage of their lives and 1 in 10 are likely to develop prostate cancer.

Our mission is to inform, educate, support, campaign, and advance on prostate disease in Scotland.

Purpose of Job

The Information Co-ordinator is responsible for ensuring that accurate, clear, and accessible information is produced, maintained, and disseminated by the charity. This role involves:

• creating a range of printed and digital information materials and tools for men, their families, healthcare professionals and the public,
• collaborating with medical specialists including consultants, GPs, and allied health professionals to ensure content is evidence-based and clinically accurate.
• coordinating and managing the PAGES committee, including organising quarterly meetings, preparing agendas and documentation, and overseeing follow-up actions.
• ensuring the charity’s information is compliant with regulatory and accessibility standards and is effectively shared with relevant stakeholders.

The Information Co-ordinator plays a key role in supporting the charity’s mission by providing authoritative, respected, accessible, and high-quality information that empowers service users, supports clinical professionals, and raises awareness.