Patient Advisers will work with the Citizens Advice bureau/x in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by email and webchat via a national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.
Application deadline: 5pm on Wednesday 3rd December 2025
Interviews: W/C 8th December 2025
Interview location: Via video call (Teams)
Interview format: 50-minute interview
Please email your application to markcarter@cabedinburgh.org.uk