An exciting opportunity has arisen for a senior management post within Families Outside. This is a key role for a dynamic and passionate individual interested in making a real difference in the lives of families affected by imprisonment. If you are skilled and motivated to take strategic and operational responsibility for the support of children and families and have the skills and experience to lead a team of dedicated staff, among other attributes, we would like to hear from you!

This role is primarily based in our Head Office in Edinburgh but would be feasible for anyone in the central belt.

About the role

Families Outside is the only national charity in Scotland that works solely to support children and families affected by imprisonment. This senior management post leads the strategic development and implementation of the work of Families Outside’s Family Support team, linking the work of the Regional Managers and Regional Family Support Coordinators, national Helpline, and support to Prison Visitors’ Centres to improve outcomes for children and families throughout Scotland who are affected by imprisonment. The post holder will lead and inspire a team of managers to deliver high quality integrated support within our values framework (Compassion, Integrity, Tenacity, and Expertise). Undertaking and leading on significant projects, providing strategic leadership, and promoting and representing Families Outside are all key components of this challenging role.

About you

You will need a proven relevant track record, possibly gained in a range of sectors where you operated at a senior level with external audiences and engaged with, and influenced, a variety of stakeholders. You will also need demonstrable experience in managing and developing a diverse family support service, working collaboratively to support families caught up in criminal justice processes, significant experience of child and adult protection and trauma-informed practice, and extensive experience of managing staff, students, and volunteers.

Someone who thrives on working collaboratively with others for the good of the business, you will be adept at building a network of good relationships and have an ability to develop a thorough understanding of the organisation and the wider sector quickly. You will be a good listener and positive influencer who communicates clearly, verbally and in writing; is reasonably comfortable with the media and Parliamentary bodies; and, where appropriate, is able to persuade others to change their views, intentions, or actions.

The leadership role of Director of Services is key for the organisation: you will lead a team of 4 – 5 managers, and as a member of the 3-person Senior Management Team will report directly to the CEO. Providing leadership and effective day-to-day management of the Family Support Team, you will ensure that Families Outside is a key contributor to local and national policy and the lead national voice on issues relating to families affected by imprisonment.

This is an exciting role for the right applicant. It comes at a time where Families Outside has undertaken a major restructuring programme and is regrouping to make best use of our capacity. This is an exciting time to join the team, where you will have the opportunity to deliver the ambitions of Families Outside on a national and international stage.

Staff Benefits

25 flexible leave days plus 10 public holidays

4% matched contribution workplace pension scheme

Hybrid & flexible working

Employee Assistance Programme (Health Assured)

Cycle to Work Scheme

Laptop and mobile phone for all staff

The Children’s Views Service supports children and young people with additional support needs (ASN) to share their views in adult-led, formal processes such as education disputes and Additional Support Needs Tribunals. The service also works directly with local authorities to develop and improve participation and engagement strategies for children with ASN and ensure their views are listened to in education planning processes.

Through our partnership Enquire, the national advice service for additional support for learning, an exciting opportunity has come up for two driven professionals to join our team as a part of a new, collaborative project specifically aimed at delivering training and developing resources for education professionals supporting children with complex additional support needs.

About Children in Scotland

Giving all children in Scotland an equal chance to flourish is at the heart of everything we do.

By bringing together a network of people working with and for children, alongside children and young people themselves, we offer a broad, balanced and independent voice. We create solutions, provide support and develop positive change across all areas affecting children in Scotland. We do this by listening, gathering evidence, and applying and sharing our learning, while always working to uphold children’s rights.

Our range of knowledge and expertise means we can provide trusted support on issues as diverse as the people we work with and the varied lives of children and families in Scotland.

Diversity

Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.

Do you want to create a safer, brighter future for all children in Scotland?

Children First, Scotland’s national children’s charity, is seeking to appoint a Support Line Coordinator. By joining our team, you will help us stand up for children, keep them safe and support them to recover from trauma and abuse through our national and local services.

The role

Based in Edinburgh, with hybrid working an option, the role involves offering expert care, guidance and support for families, carers and professionals in Scotland. Delivering high quality information and support in a timely manner to enable you to handle a large volume of inbound and outbound calls.

You will be required to maintain accurate records that inform the charity and support with service development and meeting our organisational strategy.

Today’s generation are facing unprecedented challenges. From mental health, money worries and online harm, to struggles at school, our support line can offer emotional, practical and financial support to any family in Scotland. We also offer advice to anyone who is concerned about a child’s wellbeing.

Taking a child-centred approach, you will work to ensure the safety of children and young people by protecting and promoting their rights.

Please note - there is one permanent post available, and two fixed-term posts initially until 31st March 2026 (with the possibility of extension).

What we are looking for

You will possess a diploma in social work, or a relevant professional qualification (e.g. Health, Education, Community Education) at SCQF level 9.

You will have experience managing or supervising staff, volunteers, and students with experience of project planning and an ability to identify and manage risks.

What you can expect from us

As well as a rewarding career and development opportunities, we offer 40 days annual leave per year pro rata, a contributory pension scheme, generous maternity/adoption and paternity leave, flexible working opportunities and wellbeing support.

With a supportive and inclusive working environment, the salary for this role is £30,002 - £35,076 per annum.

Our values

Living our values, you will make a direct impact to the lives of children across Scotland. With love, we put children first. With purpose, we transform children’s lives together. With strength, we do whatever it takes to protect Scotland’s children.

Edinburgh Family Support Partnership's Umbrella Hubs is a transformational new collaboration between City of Edinburgh Children's Services, Barnardo's Scotland, Children 1st, Citadel, Safe Families and Edinburgh Community Food. Our aim is to radically transform how Edinburgh Children's Services and partners deliver services to families within the city of Edinburgh whilst simultaneously improving a family's journey through the current complex landscape of accessing family support.

Our multi-disciplinary teams will be community based, in each of the 4 locality areas across the city of Edinburgh. As well as connecting families with holistic responsive and flexible support the multi-disciplinary teams will empower families to ‘reach in' themselves and be supported along their journey through a relational and strengths-based approach.

Our aim of providing early intervention that empowers families to take control encourages an integrated approach, leads to tailored plans and provides the right support when it is needed and diverts children and families from escalating into statutory processes. Families are at the heart of our approach and restorative family led decision making drives our support in partnership with families, their networks, communities and enables them to address challenges before they become a crisis.

If you are passionate about supporting and empowering families when the support is needed, then this is a great opportunity to be part of an innovative project and influence how family support is delivered in Edinburgh.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values