Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

LinkLiving’s Mental Health and Wellbeing service provides intensive housing management support for people struggling to manage their homes.

The Job

The purpose of the job is to provide practical and emotional support to people who hoard. Through building positive relationships with the service’s clients, you will work with them to maintain their home. Clients of the service may be tenants of housing associations, the council or they may be private homeowners or renters.

A hoarding disorder is characterised by excessive accumulation and attachment to possessions regardless of their value and is recognised as a mental illness which is why the hoarding practitioner will sit within the Mental Health and Wellbeing team. Many people with a hoarding disorder do so because of a perceived potential usefulness or an emotional attachment which often leads to a strong resistance when making the decision to let go of items. This role will require you to provide both emotional and practical support to clients to address these issues, having a can-do attitude is essential. The range of tasks that this role involves aligns with tasks commonly referred to as intensive housing management.

You will be responsible for the provision of individually tailored one to one support. The service you provide will focus on the safety and well-being of clients creating a supportive environment which to address the complexities of hoarding. This role will require a high level of multiagency working and will require you to work in different local authority areas as directed by your team leader.

About You

You’ll be someone with a good standard of general education and either hold Hoarding Training Levels 1–3 or have a willingness to undertake this training as part of your role. With a genuine understanding of the challenges faced by individuals with complex needs, you will have experience supporting clients with a range of issues and demonstrate a strong grasp of the skills required to live independently.

Your positive, can-do attitude will shine through in your hands-on approach to providing practical support, while your non-judgemental mindset and commitment to embracing diversity will be at the heart of how you work. You’ll bring excellent communication skills—written, verbal and digital—and be comfortable using IT systems, including online client management platforms.

You will have knowledge of available grants and resources for individuals on low incomes. Adaptability is key, as is the ability to build meaningful relationships and partnerships with other voluntary and statutory organisations.

You’ll be a proactive team player who can work openly and honestly within a team setting, while also being confident in prioritising and managing both your own workload. Reflective practice will be important to you—you’ll welcome feedback and support to ensure continuous improvement in your work.

A full driving licence and access to your own vehicle is essential for this role, as is the flexibility to adapt to different environments and willingness to travel across different local authority areas.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits to named beneficiaries
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• annual flu vaccination
• access to a savings and borrowing scheme
• cycle to work scheme
• monthly bus pass scheme
• season/travel ticket loan and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.

An exciting opportunity has arisen to join Knowes’ Corporate Services Team. Knowes Housing Association Ltd (KHA) is a community based social landlord committed to its mission of providing good quality affordable housing and services which meet the needs and aspirations of the community we serve. The Association owns and manages 1055 properties and provides factoring services to 562 customers situated mainly in the Faifley area of Clydebank. We have 22 members of staff and an annual turnover of £5.2m.

Knowes is looking for an outstanding candidate to deliver effective support to the Association’s Corporate Services Team, assisting the Corporate Services/Compliance Officer, the CEO and the Management Committee in their main areas of work; specifically around governance, compliance and customer support. The post holder will also assist with office administration duties within the organisation.

You will be customer focussed and have excellent spoken and written communication skills. Experience in the social housing sector is not an essential requirement of this post but ideally you should be educated to degree level or equivalent and be able to demonstrate the ability to work in an office environment. You should have excellent IT skills and knowledge of using Microsoft Office for preparing letters, minutes of meetings, spreadsheets and reports.

KHA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you interested in:

• people and making a real difference to their lives?
• fairness in housing?
• influencing change?
• supporting staff and tenants?
• promoting our Values?
• collaborating with others?
• providing insight and strategic direction?
• improving people’s lives?
• the well-being of local communities?

Then you might be what we are looking for, as a new voluntary Board Member of Manor Estates Housing Association. We are particularly interested to hear from people with skills, knowledge, or experience in:

• Accountancy (preferably a qualified accountant with experience of RSLs)
• Housing Management
• Asset Management
• Procurement
• ICT
• Community Engagement
• Third Sector experience
• Equality, diversity and inclusion

Our Board are voluntary but we pay reasonable out of pocket expenses including transport and childcare costs.

We are particularly interested in ensuring that our Board is diverse and representative of the communities that we serve.

Previous board experience is beneficial but not essential as we offer an induction and training programme. Our Chair carries out annual reviews with all Board members to ensure we are offering appropriate levels of support.

You will have opportunities to attend external conferences and events.

About us

We own and manage over 1,000 social and 95 mid-market rent properties, as well as providing factoring services to 1,700 owners operating throughout Edinburgh.

We also have a small number of properties in Fife.

manorestates.org.uk

Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

The Facilities Services Operative is responsible for delivering excellent customer service, actively assisting and supporting the delivery of sustainable tenancies and neighborhoods. Key duties include cleaning communal areas, conducting security patrols, handling minor repairs, supporting residents, and promoting health and safety practices. A proactive attitude, teamwork, and strong communication skills are essential.

Key Tasks

1. Providing effective customer service to those accessing our services. This will include a range of mobile and desk-based duties / services, resident engagement as primary on-site point of contact for dealing with estates / facilities issues as they arise.
2. Support residents accessing wider GWHA services, referring issues to other staff as appropriate.
3. Undertake a range of facilities duties including but not limited to effective cleaning of common areas, litter picking, fire safety actions, and waste management aligning with our processes.
4. Undertaking security patrols across the site, ensuring effective security presence, accurate incident monitoring and reporting, including appropriate internal escalation to line managers / summoning appropriate service as required.
5. Contribute to handyperson / neighbourhood support duties including but not limited to changing, lightbulbs and smoke alarm batteries, hang curtains, within occupied homes, clean and clear void properties as appropriate to reflect our service offering in these areas.
6. Minor ad-hoc duties as required e.g. unblocking a chute, graffiti removal, turn off a stop cock. Painting of common areas.
7. Positively promote, adopt and shape routine Health & Safety control measures.

In return, GWHA offer generous EVH Terms and Conditions including:

• 25 days annual leave and 15 public holidays
• defined contribution pension scheme
• Death in Service Benefit
• Flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
• Cycle to work scheme
• Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
• Professional development & training opportunities

Post subject to satisfactory Disclosure Check.