Advice Worker

  • Part time
  • £25,111 – £30,691 pro-rata
  • On site: Glasgow
  • Closing 6th January 2025


  • Advertised from 19th December 2024
  • 28 hours per week over 4 days. Typically, 7 hours a day. Must be available for core service hours between 9.15am and 4.45pm.

Role

OPFS was founded in 1940 and since then we have been at the forefront of shaping policy and services in Scotland, that support single parents and their children. Today, there are over 144,000 single parent families in Scotland, 25% of all families. We involve parents, champion their voices and keep their needs at the heart of everything we do.

We want a society in which single parent families are treated equally and fairly. To help achieve this we provide a range of single parent tailored services. We do this through our advice channels, self-help pages on our website and our local community-based services. To create lasting change we involve single parents, experts by experience, to influence policies which challenge discrimination and judgmental attitudes, which will reduce child poverty and make services more accessible to all families.

The Advice and Information Service plays a vital role in supporting single-parent families and professionals across Scotland by providing multi-channel advice and guidance. Covering a broad spectrum of topics related to single parenting, the service ensures families have access to accurate and timely information tailored to their unique circumstances. As a national service, we are committed to reaching single-parent families wherever they are in Scotland, delivering support that is inclusive, accessible, and responsive to their needs.

Operating from Monday to Friday, 9:30 am to 4:00 pm, the service is available throughout the year, apart from Christmas and Easter holidays. By offering assistance through multiple platforms, we ensure flexibility and ease of access, empowering single parents to navigate challenges and access the resources they need to thrive.

Purpose of Role

The purpose of this role is to deliver accurate, up-to-date advice and effective signposting to single parents and those advocating on their behalf through the OPFS Advice Service. The role ensures that single-parent families have access to vital information, resources, and guidance to navigate their unique challenges.

Additionally, the role involves actively monitoring and identifying social policy concerns emerging from interactions with service users and sharing knowledge throughout the wider organisation. This critical function contributes to shaping OPFS’s policy and strategic efforts, ensuring the voices of single parents inform policy discussions and drive meaningful change to address societal barriers.

Equal opportunities and family friendly employment

OPFS aims to be an equal opportunity and family friendly employer and flexible working requests will be considered. OPFS has Investors In People silver status and Living Wage accreditation.

Application notes

Visit our website to find out more and apply

Closing Date: Monday 6th January 2025 at 5pm