We are recruiting for a Service Manager to lead our Glasgow Supported Accommodation and Outreach Housing Support programmes. Branston Court provides 24/7 support and accommodation for young people, it is also home to our Outreach Housing Support East Dunbartonshire/Panmure, allowing us to support people that are ready to transition into a tenancy of their own.

We are Right There, a charity celebrating our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

The Service Manager will be responsible for providing a high-quality support service for young people experiencing a period of homelessness and for those moving on to permanent or other long-term suitable accommodation.

Main duties and responsibilities will include:

People Management

• Provide leadership and management and act as a role model for Right There staff by developing supportive relationships with your team
• Provide support and leadership to Senior Support Workers and Support Workers
• Arrange and facilitate regular support and supervision sessions with your team
• Complete annual appraisals and personal development plans

Programme Delivery

• Maintain all contractual obligations ensuring that individual needs are met through a process of regular review and support
• Lead and support new initiatives and the development and implementation of policies, procedures and guidelines as they impact on the programme
• Ensure those we support are involved in the development and improvement of the programme and that feedback mechanisms are in place for the people we support
• Shared On-call rota responsibilities

External Relationships

• Develop strong working partnerships with external agencies and have detailed knowledge of relevant local/national agencies that can positively impact on the programme

Information and Finance

• Report to the Care Inspectorate, ensuring all required reports, returns and documentation are completed and submitted within timescales
• Support the compiling and associated management of approved annual budgets

Full details can be found in the job & person specification which can be found on our website.

What we expect from you..

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to have gained experience of managing a service with a proven track record in effective service planning including setting and managing budgets, and quality assurance. You will have the ability to lead a team through effective coaching and people management and the ability to implement effective performance measures.

We need you to be qualified to SVQ 3 Social Services & Healthcare SCQF Level 7, or have an HNC in Social Services. You will also be qualified to, or be willing to work towards SVQ 4 Social Services and Healthcare SCQF Level 9.

Management experience gained in Third Sector/Not for Profit organisations providing housing, social care and support services is highly beneficial.

What you can expect from us..

• The post holder will report to the Locality Manager
• Your normal working hours are 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, depending on the needs of the service, with 1 hour-unpaid break.
• Your usual place of work will be 95 Panmure Street, Glasgow, G20 7SJ. Working arrangements are in agreement with the line manager based on the needs of the service
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata in your first year, rising to 280 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
• You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria
• Life insurance 4 x salary
• Option to purchase and sell annual leave
• Comprehensive induction and ongoing learning and development
• Cycle to work scheme
• Wellness programmes

We are recruiting for the post of Income Generation Lead to join our Development team. The post holder will be responsible for leading the development and submission of tender opportunities and grant funding whilst managing the associated monitoring process, contract management responsibility and timely reporting to funders. The Income Generation Lead will also line manage the Funding Officer.

We are Right There, a charity celebrating our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

Main duties and responsibilities will include:

• Responsible for scoping, preparing and submitting tender opportunities, funding proposals and grants whilst supporting the development of new approaches towards programme delivery
• Coordination, facilitation and project management responsibility oversight of the bid management process
• Management and monitoring of contracts and grants including active mapping and tracking of incomes streams and effective resubmission process
• Development of funding /income pipeline portfolio, providing regular review of diverse income opportunities across 3rd sector landscape
• Develop engaging partnerships with external agencies and funders
• Completion of grant reports in line with contractual compliance
• Senior Management team reporting
• Line manage the Funding Officer to pursue the strategic aims of the organisation
• Support communication with fundraising and the development of a CRM system
• Maintain up to date knowledge of current trends and developments across the sector and political landscape, creating a live knowledge bank that benefits the organisation

Full details can be found in the job & person specification with can be found on our website.

What we expect from you.

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone who has a demonstrable track record in tender/grant fundraising coupled with proven bid management experience, from identifying opportunities to successful submission/completion. You will also have excellent knowledge and understanding of the landscape in which Right There operates, including understanding of current legislation, policies and strategies relating to housing, social work, social care and family support services.

This role offers hybrid working, it is expected to be on average 3 days in the office and 2 days working from home.

What you can expect from us.

• The post holder will report to the Director of Development
• Working 35 hours per week, Monday to Friday, flexibly between the hours of 8am and 6pm with core hours over the period from 10am to 4pm, with 1 hour unpaid break
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You may also choose to work remotely from your home address where appropriate, working arrangements are in agreement with your line manager based on the needs of the service
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata in your first year, rising to 280 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
• You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria
• Life insurance 4 x salary
• Option to purchase and sell annual leave
• Comprehensive induction and ongoing learning and development
• Cycle to work scheme
• Wellness programmes

MYPAS promotes the health and wellbeing of young people across East Lothian and Midlothian and currently focuses on working in the areas of mental health, substance use and LGBT+ support. MYPAS is a community-based organisation with charitable status and based in Dalkeith, Midlothian.

The postholder will be responsible for providing counselling to young people aged 12-18 within a holistic service. The postholder will also develop and promote further therapeutic work both within and outwith MYPAS.

Qualified to Diploma level (or equivalent) in a counselling therapeutic discipline, a member of a recognised professional body (e.g. BACP, COSCA) and have experience of working with young people, you will also be committed to delivering a service according to best practice and within community settings.

The postholder will work within a multi-disciplinary service and work effectively with other agencies in partnership settings. Contributing to the wider MYPAS service, the postholder will ensure that young people are worked with using a holistic approach through effectively linking the work of the Therapies team with other areas of MYPAS’ work as well as that of partner organisations.

This post may require regular evening and occasional weekend work.

Special conditions:

• The post is funded for a fixed term of 3 years (continuation dependent on MYPAS securing further funding)

• The post may involve evening working and occasional weekend working – to be negotiated depending on client needs

• You must be able to travel across Midlothian

• This post is funded by the Henry Smith Charity