An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of
Cruse Scotland South Area, this includes our teams in Edinburgh, The Lothians, The Scottish Borders, Forth
Valley and Stirling.
Candidates are required to have excellent interpersonal and organisational skills to provide volunteer managerial
support, which is often provided from a distance.
Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of
enquiries which includes bereaved people. You will be required to establish effective working relationships with
a range of Cruse Scotland volunteers and staff, as well as funders and partnership organisations. Experience of
volunteer management would be advantageous.
Due to the geographical spread of the role, from time to time the postholder will be required to travel to each of
the service bases within South Area; and to other locations within Scotland for meetings and training.
Whilst the role is hybrid, we have an office base in Leith so there will be a regular requirement to have a routine
presence in the office.
About the organisation: We are Scotland’s leading bereavement charity who provide bereavement support to anyone in
Scotland who needs us. The range of support includes helpline, individual and group counselling support,
children and young people’s services, bereavement support and training to workplaces……and so much more!
crusescotland.org.uk The services offered to clients are delivered by our volunteer workforce who are
trained to professional standards and it’s fair to say that their motivation and commitment is contagious. We
value their contributions highly, and ensure an excellent programme ongoing training and connection as well as
support and development opportunities for them.
Your new colleagues: Our volunteer workforce of 250 people are located in communities across Scotland, in our North,
South, East and West Areas, and are supported by a small but mighty staff team of 22. The staff team comprise a
mix of roles and talents, which include the co-ordination of client services, volunteer management and support,
training, income generation and governance of the charity. As a staff team of 22 we connect fortnightly to
ensure a real sense of community and enjoy good relationships across the team
Feedback from our staff satisfaction survey included:
“I haven't been here long but I can confidently say Cruse Scotland is one of the best organisations I have worked
for, both from work and flexibility and overall organisation support from all staff and management”
“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and
volunteers”