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Business Support Officer

  • Full time
  • £30,686
  • Hybrid: Edinburgh
  • Closing 6th January 2025


  • Advertised from 3rd December 2024
  • 37.5 hours per week.

Role

About QNIS: The Queen’s Nursing Institute Scotland (QNIS) is a small charity doing big things. QNIS works with and supports community nurses and midwives all over Scotland, providing leadership and practice development opportunities. We also work closely with a range of other public and third sector organisations to advocate for the community nursing and midwifery professions.

The role: We have a great opportunity for a business support officer to join our small team. This wide-ranging and diverse role will see you providing high quality, professional business support across the organisation. You will be involved in a wide range of activities including supporting projects and events, diary management, and coordinating external suppliers. You will engage with stakeholders at all levels, including liaising with nurses and midwives, supporting senior managers, and coordinating committee meetings for the Board of Trustees. Being a small team, we need someone who is also happy to roll their sleeves up and pitch in, scanning documents, packing boxes, or running to the shops when required.

The post is full time (37.5 hours). The place of work is our office in central Edinburgh. We support hybrid working, this is dependent on business needs and would likely require a minimum of two days per week in the office. We are offering a starting salary of £30,686 (FTE). Benefits include:

  • Contributory pension scheme, and salary sacrifice.
  • Non-contributory death in service benefit scheme.
  • 38 days of annual leave including public holidays and a day off on your birthday.
  • The opportunity to work with a passionate and friendly team focused on making a difference for community nurses and midwives, and the people they support, across Scotland.
  • Learning and development opportunities.

About you: An experienced administrator, you will be able to meet deadlines while maintaining a very high level of attention to detail. With strong IT skills and an ability to manage a range of work with many parallel sub-projects, you will have excellent organisation and planning skills. Experience of working with Customer Relationship Management (CRM) systems would be an advantage. Crucial to success in the role will be a high level of self-awareness, the ability to communicate clearly, cheerfully and tactfully with people at all levels, both internally and externally. We are looking for someone who brings energy, creativity and kindness to the team.

For more information about the role and the organisation, please download the Excellence Profile and visit the QNIS website. The Excellence Profile sets out how we might expect someone who is experienced and flourishing in the role to perform and we are not assuming that an individual will have the full suite of capabilities at appointment.

Person Specification

Essential

  • Confident working across multiple workstreams and projects simultaneously
  • Experience of providing comprehensive support to committees and or project leads
  • Minute taking and meeting and diary management
  • Experience of building relationships with a variety of stakeholders
  • Excellent communication skills
  • Able to prioritise, plan and organise own workload to meet deadlines.
  • Able to work collaboratively as part of a team and contribute to a positive working environment and culture
  • Strong IT skills including proficient use of Office 365, MS Teams and Sharepoint
  • Interest in working for a small charity

Desirable Experience

  • Previous PA experience
  • Experience planning and supporting events
  • Use and management of a CRM system
  • Willingness to provide support across the organisation when required

Application notes

To apply, please send a brief CV which demonstrates your experience and a covering letter setting out clearly how your skills match the criteria within the Person Specification to: Dawn.Cruse@qnis.org.uk.

For an informal discussion about the role, please email office@qnis.org.uk, and we will arrange a suitable time for a conversation.

Closing date: noon, 6th January 2025

Interviews will be held on 23rd January 2025


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