Community Organiser
- Full time
- £24,785 – £25,513
- On site: Aberdeen
- Closing 12th January 2025
- Advertised from 4th December 2024
- 35 hours a week. Salary dependent on experience and level of responsibility, fixed term, subject to extension. Start date: March 2025, Ideally 3rd of March 2025
Role
Living Rent is hiring a full-time community organiser in Aberdeen to support members organise in their neighbourhoods to challenge the issues they face and to fight for better housing and a system that works for the common good. The role entails outreach (stalls, door knocking), recruiting members, and supporting members to organise meetings, take responsibilities locally, build democratic neighbourhood branches and take part in city-wide and national structures.
In neighbourhoods, the organiser will support members to research their issues, select relevant campaigns, define achievable wins , organise direct actions and support members in negotiations with relevant targets including private/ social landlords, private companies, the local municipality. You will aim to involve more people in Living Rent at the local and national level, in order to build power in our communities and tenants’ power across Scotland.
We are looking for someone who is passionate about building real people power and excited about the chance to work for a young, diverse and member-run organisation. Experience in recruitment, training delivery, community education or campaigns is welcome; however enthusiasm, willingness to learn and commitment to social justice are more important than previous experience as training will be provided. This role may suit someone with experience in sales, street fundraising or other customer/public facing work, who wishes to move into organising.
Application notes
Application and deadlines:
1. Download and fill in the application form referring to the person and job specification
2. Save the completed application form as a word document
3. Send it to recruitment@livingrent.org with the subject matter: ‘NAME_Aberdeen_Organiser’ by Sunday the 12th of January 8pm. Late applications will not be considered.
4. Once you have submitted your application, please complete the equal opportunities monitoring form (
docs.google.com/forms/d/1nD-rB-AIn9ITOCFZTd-8xEKjndF_xgJ6RQNYWbD9RpE/edit?usp=drive_web).
Please note, successful candidates will be invited to interview online on the 15th of January.
Application Deadline: Sunday the 12th of January, 8pm
Interviews: Please note, the interview process will take place over two stages. We will hold a first stage of online interviews on the 15th of January which is
mandatory to be considered for the position, where we will provide applicants with introduction to the organisation, hands-on collective exercises and an interview. Short-listed candidates will be asked to a second stage hands-on evaluation and doorknocking session which will take place on the week of the 20th or 27th of January.
Start date: Ideally the 3rd of March 2025
If you have any questions about the roles, please contact Living Rent at recruitment@livingrent.org
About Living Rent: Living Rent is Scotland’s Tenants and Community Union. We are people campaigning for better rights for tenants, protections against rent increases, evictions and poor-quality housing and we represent and defend our members when they are having housing problems or problems in our community. We are not affiliated to any political party and only answer to our members.
By building power and challenging decision-makers collectively, we not only win for our members but we also fight for a housing and political system that puts people before profit. We believe in the collective power of members to fight for their rights together and use diverse tactics – including direct action – to achieve this. Living Rent is affiliated to ACORN International and the International Union of Tenants. We work closely with ACORN England and Wales.
Downloads
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator , working 35 hours per week.
Working pattern: Monday to Friday 8am and 8pm and Saturdays between 10am to 4pm
Primary location: Aberdeen. However, the post holder will be supporting service delivery across the whole locality, with travel across the area. Our service delivery model is outreach to meet the needs of people impacted by crime.
Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance with a clean full driver licence. Analytical skills, must be able to understand, collect, analyse, report and present data. The ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.
Further details of this role are available in the job description - Support Coordinator
Please note - This post will be subject to a satisfactory PVG check.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days (Pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting Jobs@victimsupportsco.org.uk.
Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.
The Services Assistant (Repairs) is responsible for the delivery of front-line customer service, liaising with external stakeholders in relation to work orders, maintaining comprehensive and accurate records, and supporting the wider team in the administration of policies and procedures.
The ideal candidates will have a minimum of 3 x SCQF Level 5 or equivalent (including English), customer service experience, including front line resolution of complaints and strong IT skills with experience of reporting.
A summary of key tasks include:
- Front-line customer service role, with primary focus on repairs services including Right to Repair and Insurance claims.
- Wider customer service responsibilities as part of front-line Services Team, including: Point of contact for enquiries in relation to housing management, tenancy and allocations; Assisting tenants and service users in the completion of housing application forms, and liaising with housing applicants in relation to the assessment of housing needs in accordance with GWHA Housing Allocations Policy where required.
- Liaise with external stakeholders as required to ensure effective service delivery.
- Routinely pursuing outstanding work orders to completion including associated administration and invoice approval within delegated authority levels.
- Administrative duties in relation to raising repairs work orders, monitoring progress and completions, liaising with customers and contractors with respect to responsive repairs, stage III medical adaptations and void management.
- Providing a courteous and efficient service to residents and the community.
- Working with team members to ensure duty officer cover.
- Arranging and carrying out house visits as required.
- Supporting the repairs team in the administration of policies and procedures, and in the delivery of team plans, objectives and performance indicators.
- Maintaining and updating records/systems and preparing statistical information for reporting purposes.
- Frontline complaints handling in accordance with SPSO framework and GWHA’s complaint handling procedure. Accurate record-keeping and emphasis on mitigation of complaints through contribution to monthly team evaluation and learning.
- Co-ordination of admin/follow-up actions resulting from customer satisfaction feedback.
- Supervision of others and co-ordinating work deadlines and priorities for Services Administrator(s).
- To carry out any other duties which may be reasonably requested by your line manager to meet the needs of the business.
In return, GWHA offer generous EVH Terms and Conditions including:
- 25 days annual leave and 15 public holidays
- defined contribution pension scheme
- Death in Service Benefit
- Flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
- Cycle to work scheme
- Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
- Professional development & training opportunities
Post subject to satisfactory Disclosure Check.
Adviser –Welfare Rights (Housing Association Tenants)
- Full time
- £25,478 – £27,290
- On site: Edinburgh
- Closing 6th January 2025
Do you want to help alleviate hardship and improve the lives of tenants and their families?
Between them, Manor Estates Housing Association and Muirhouse Housing Association Limited (MHA) providing over 1500 social rent homes and have subsidiary companies offering over 150 mid-market rental properties. Both associations have strong roots in their local communities and aim to provide the aim to provide high quality, affordable homes, and services for residents. To that end, they have contracted CHAI to provide a welfare rights service to their tenants to assist with advice and assistance on benefits and income maximisation.
Are you:
• Passionate and committed to making a meaningful difference for tenants and families;
• Able to quickly learn complex rules and legislation on welfare benefits;
• Able to grow trusting relationships in a range of settings;
• Understanding of people’s journeys and the challenges they have had in their lives, and how poverty can have an impact on them?
As an Adviser in CHAI, You will:
• Provide high quality accurate advice, information, and representation in line with the Scottish National Standards for Information and Advice Providers.
• Provide advice within a range of settings from on site at the associations’ offices, our offices and home visits.
• Conduct interviews with clients either in person, on the telephone or virtually.
• Facilitate better outcomes for tenants and their families which will help improve their financial situation and impact their tenancy and their contribution to their community.
We offer the following:
· Extensive training programme
· Flexible working
· Access to Simply Health benefit plan
· 33 days annual leave (plus six fixed public holidays)
· Enrolment to NOW Pension Scheme
· Supportive work environment
· Opportunities to improve services and make a difference.
We are looking for a HR Coordinator to work as part of the HR team and wider support services to provide a professional and customer focussed HR operational service across the colleague lifecycle in line with Scottish Wildlife Trust’s policies, procedures and values.
You will provide first level HR advice to managers and staff on all aspects of HR Management, Employment Law and the Trust's policies and procedures.
You will also be responsible for preparing payroll instructions for our outsourced payroll provider as well as liaising with our pension provider.
Qualifications / Essential Criteria
- Partially completed or working towards a CIPD qualification
Essential Experience
- Proven experience of working in a busy office in an HR environment, where the following experience will have been gained:
- Managing payroll, pensions and calculating staff entitlements and benefits
- Managing computerised HR database and other office systems and using them to collate and analyse data
- Providing quality first-level HR advice and knowing when to escalate
- Commitment to equal opportunities practice and behaviour
For more information please refer to the job description below.
If you would like more information please contact Elaine Burns, Head of HR and Support Services, eburns@scottishwildlifetrust.org.uk
About us
For nearly 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.
The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of around 120 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.
The benefits
- Flexi time/Hybrid working
- Salary sacrifice Cycle to Work and pension schemes
- Weekly wellness hour
- Generous Sick pay allowance
- Enhanced maternity/paternity pay
- Training and Development focus
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