About the Company
“St Andrew’s First Aid is a long-standing charity formed in 1882 as St Andrew’s Ambulance Association by doctors and
businessmen in Glasgow who showed concern for the number injuries during the rapid growth of industrial
cities.
As Scotland’s leading first aid charity, St Andrew’s First Aid has an impressive country-wide network of First Aiders
ready to provide support at hundreds of events. The organisation aims to provide the highest standards of first
aid and to share their knowledge through training and education to the public.
In addition to providing first aid services, the charity also runs a number of projects aimed at building strong and
safer communities in Scotland. With the Scottish Government they aim to equip 500,000 people with CPR skills,
increasing the number of bystanders to help in an emergency thereby increasing the number of survivors.”
To learn more about St Andrew’s First Aid, please visit firstaid.org.uk
The Role
As Volunteer Development Officer, you will be responsible for many aspects of volunteer development such as
recruitment, induction, training, retention, motivation and engagement. Reporting to the Head of Volunteer
Development, your main responsibilities will include:
- Promote volunteering within the organisation
- Plan, organise and monitor volunteering activities to
deliver St Andrew’s First Aid’s charitable aims
- Learning and development
- Manage volunteer
conduct, addressing problems with performance and ensuring the quality of services are upheld by
volunteers
- Promote productive working relationships between volunteers and other
stakeholders
- Organise events involving volunteers such as meetings, seminars, forums, internal
conferences, promotional events and social events
- Deal with conflict, volunteer conduct issues to
mediate and resolve
- To represent the organisation as appropriate at meetings of relevant external
stakeholders/organisations/partners
- Support the team in ad hoc administration duties.
The full range of tasks can be viewed in the attached job description. This job description describes the practical
purpose and main elements of the job. Its sole purpose is to act as a guide to the nature and main duties of the
job as they exist currently, but is not intended as a wholly comprehensive or permanent schedule.
In addition to the duties highlighted, the organisation operates a flexible approach to its activities and the post
holder may accordingly be called upon to undertake any other duties from time to time as circumstances
warrant.
An element of unsocial hours will be required to be undertaken.
Requirements
This role would best suit an individual with a passion for and experience of volunteering or working in the third
sector, or any other relevant experience.
The ideal person will be very people-orientated, pro-active and flexible, empathic, creative, persuasive, resourceful
and imaginative.
You’ll be someone who is a real team player who can easily fit in with a diverse team of people. You’ll be outgoing,
friendly with good communication skills and be able to fit in wherever the job takes you.
If you have any questions about this role or the organisation please contact stewart.simpson@firstaid.org.uk.