Compassionate Distress Response Service

Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc. The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am.

The service operates from our GAMH Head Office, St Andrews by the Green, 33 Turnbull Street, Glasgow G1 5PR

Full Time Equivalent is 37.5 hours per/week: Mon to Sun 5pm – 2am (4 days on

4 days off) 9.38 hours per night).

This post is for 0.5 of 4 days = 2 days on per week

£27,656 per annum (pro rata £13,828 per annum)

Post is up to 31st March 2025 with possible extension.

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service. Compassionate listening, be able to alleviate individual’s feelings of distress. Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate. Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate. SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell on 0141 552 5592.

Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences.

We are excited to share this great opportunity to join our Board of Directors.

It is a very important time for Cornerstone with our current strategy ‘Future proofing Cornerstone’ coming to an end in 2025 we begin looking ahead, understanding the landscape in which we operate and developing a new strategy which will allow us to continue providing high quality care and support to people with autism, learning disabilities and other support needs across Scotland.

As a member of our Board, you will be instrumental in guiding the strategic future of the charity and ensuring exemplary governance and fiscal control. The main Board meets four times a year and board members will be expected to be a member of one of the sub committees. You will also act as a local ambassador for Cornerstone.

We are keen to hear from those with skills, knowledge and experience in one or more of the following areas who feel they can make a positive contribution to our charitable activities: -

Senior management experience in the social work / social care sector preferably with strategic planning skills

Accountancy/financial experience preferably at management level

Personal experience of providing care and support of a relative or carer of a person who has experience of care

About Us

Cornerstone is one of Scotland’s largest charities and is a leading provider of social care services to more than 1,200 adults and young people with disabilities and other support needs. We employ over 1,900 people across Scotland and are fully committed to delivering high quality care and support.

In addition, we also operate our Cornerstone Self-Directed Support service. Across this service, we have over 200 Personal Assistants on our books and approximately 1000 active clients.

We’re committed to building a workforce that represents the true diversity of Scotland, where every single one of our colleagues feel enabled to deliver their best. We’re proud to be an equal opportunities employer who selects the best person for the job. We value the diversity of our workforce and work hard to create an inclusive environment where each individual can bring their unique skills, experiences and ideas to the table to help us grow, bring create innovative solutions and develop of our people. We are keen to receive applications for board position that reflect the diversity of the organisation.

We welcome applications from anywhere in Scotland and are particularly interested in receiving applications from women and individuals from an ethnically diverse background as they are currently under-represented on our Board.

There is no remuneration attached to the role but expenses will be reimbursed.

Job Purpose:

As part of a multi-agency team, the post holder will provide support to adults with a learning disability and complex health needs within a supported employment setting.

Main Duties and Responsibilities:

• Provide individualised support to clients working within the services
• Plan order of daily activities
• Assist in organisation clients’ workload
• Closely observe and report upon relevant aspects of individual clients’ mental health, behaviour or other issues
• Assist clients with aspects of physical care as required in accordance with the work carried out within the factory unit
• Maintain clients’ privacy and dignity at all times
• Understand and abide by a code of confidentiality in accordance with company policy
• Participate in team meetings sharing information as requested
• Assist in the delivery of cleaning tasks within the factory unit as and when required in order to maintain good housekeeping
• Work within company policies and procedures to ensure maintenance of safe working practices for clients and colleagues; particularly with regard to Health & Safety legislation and Risk Assessment management
• Adhere to company policies and procedures for the use of supplies and equipments, in order to promote the effective and efficient use of resources
• Participate in staff appraisal in accordance with company policy to maintain skills and develop personal growth through training and education
• Contribute to service development

Mindroom supports neurodivergent children and young people and their parents and carers and professionals. The Enquiries Administrator is the first person people speak to when they contact Mindroom so is an essential role for the organisation. They provide an empathetic, friendly, informed, and consistently efficient first point of contact for anyone enquiring about Mindroom services, as well as providing administrative support to our Direct Help and Support Team.

The charity is based in Edinburgh but the Direct Help and Support Service in which this role sits, covers the whole of Scotland. The post holder will primarily work from home, with some work from our Edinburgh office required.

Organisation profile

Mindroom is a charity that champions all forms of neurodiversity and supports all kinds of minds. Our mission is to be a leading centre for change, in how we live, work and learn. We achieve this through support, education, advocacy, and research.