Information Support Officer
- Part time
- £23,489 pro-rata
- Hybrid: Edinburgh
- Closing 8th December 2024
- Advertised from 21st November 2024
- £18,791.50 pa actual. 28 hours per week. Fixed term until 30/04/2026 subject to funding.
Role
Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.
We support and enable hundreds of communities and older people’s groups across Scotland. We provide information, friendship and advice through our free helpline and publications. We tackle loneliness and isolation with our Friendship Line and much more.
We work in Scotland with older people’s groups who provide vital activities and services for older people in their local community. We campaign on the issues that older people tell us are important to them.
We know that growing older doesn’t come with a manual. Later life can bring opportunities and challenges, and people may need to know about rights, organisations and services which are often unfamiliar. That’s why we provide free information, advice and friendship to support older people on a diverse range of topics.
Older people in Scotland need our support now more than ever and through living our values you will play a significant part in empowering and enabling them to access their rights and entitlements.
People-centred in approach, you will be responsible for providing an exemplary ‘First Port of Call’ service in a hybrid virtual contact centre environment. You will respond to inbound and outbound contact, providing information and friendship to older people living in Scotland, their families and carers. You will provide cover and support to other telephony services within Age Scotland.
The role will be a hybrid blend of office-based (in Edinburgh) and home-based work.
In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:
- Generous holiday allowance of 39 days (FTE)
- A range of learning and development opportunities
- Company sick pay
- Healthcare benefit through Westfield Health
- Discounted gym membership
- Cashback scheme from major retailers
- Contributory pension scheme with employer contributions of 9%
- A comprehensive package of support though our Employee Assistance Programme
- Group life cover up to three times your annual salary
- Cycle to work scheme
- Paid carers leave and dependents’ support
- The option to buy more holidays or sell them
- Enhanced maternity and paternity policies.
Application notes
Full details of the role are available from our website: age.scot/workforus. Alternatively, you can call 0333 323 2400.
Closing date: 12pm Sunday 8th December 2024
Interviews will take place in Edinburgh on Wednesday 18th December 2024
Age Scotland, part of the Age Network, is an independent charity dedicated to improving the later lives of older people on the ageing journey, within a charitable company limited by guarantee and registered in Scotland. Reg No: 153343 Charity No: SC010100. Registered Office: Causewayside House, 160 Causewayside, Edinburgh EH9 1PR.
Top job! Head of Commercial Development
- Full time
- £45,000 – £48,000
- Hybrid: Scotland based: Blend of office (Edinburgh-based) and home working
- Closing 9th December 2024
Age Scotland is the Scottish charity for older people, working with and supporting thousands of older people across Scotland through our services, our membership network and communities of interest.
The charity has set out an ambitious income generation strategy, seeking to double its income by 2030. The opportunity has arisen for an experienced Head of Commercial Development to join the charity and explore opportunities to develop our commercial revenue stream, including through our established workforce training programmes and other, previously tested initiatives, such as energy provision and financial services products. We are very interested in exploring gaps in the market and new products and services with viable growth potential which extend our services to the benefits of older people.
As the Head of Commercial Development, you will report to the CEO and work directly with CFO and connect with senior colleagues across the organisation in the delivery of your role. You will lead a team to build on our existing income generation platforms, helping to deliver even greater impact for older people in Scotland in line with our values, seeking to offer high quality services and products to older people at good value.
Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.
The post will be Scotland-based, a blend of office (Edinburgh-based) and home working. In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:
• Generous holiday allowance of 39 days (FTE)
• A range of learning and development opportunities
• Company sick pay
• Healthcare benefit through Westfield Health
• Discounted gym membership
• Cashback scheme from major retailers
• Contributory pension scheme with employer contributions of 9%
• A comprehensive package of support though our Employee Assistance Programme
• Group life cover up to three times your annual salary
• Cycle to work scheme
• Paid carers leave and dependents’ support
• The option to buy more holidays or sell them
• Enhanced maternity and paternity policies.
About Us
The Hollies Community Hub is a vibrant and dynamic organisation committed to enhancing the well-being and cohesion of our local community. We operate various initiatives aimed at fostering community engagement, social inclusion, and empowerment. Currently, we are seeking a dedicated and passionate individual to join our team as a Community Hub Development Worker for a 12 month contract.
Role overview
As a Community Hub Development Worker you will play a pivotal role in the establishment and growth of our community hub. This multifaceted role involves engaging with stakeholders, coordinating activities, and facilitating partnerships to ensure the hub becomes a focal point for community cohesion and development. You will be at the forefront of creating a welcoming and inclusive space where individuals from all backgrounds feel valued and supported.
Key Responsibilities
- Collaborate with community members, local organisations, and authorities to identify needs and opportunities for the community hub.
- Develop and implement strategies to promote the hub’s services and activities to the wider community.
- Organise and facilitate events, workshops, and programs that cater to diverse interests and demographics.
- Recruit, train, and coordinate volunteers to assist with hub operations and activities.
- Establish and nurture partnerships with external organisations, businesses, and funders to secure resources and support hub initiatives.
- Monitor and evaluate the impact of hub activities, collecting feedback from stakeholders to inform future planning and development.
Person Specification
- A genuine passion for community development and a commitment to promoting social inclusion and cohesion.
- Excellent communication and interpersonal skills, with the ability to engage effectively with individuals from diverse backgrounds.
- Strong organisational abilities, with experience in project management and event coordination.
- Demonstrated ability to work independently and collaboratively as part of a team.
- Flexibility and adaptability to respond to changing needs and priorities in a dynamic environment.
- Knowledge of community development principles and experience working within community settings is desirable but not essential.
- Proficiency in basic computer skills and willingness to learn new technologies as required
Glasgow South Carers Centre provides services to unpaid family Carers, who look after a family member or friend who cannot manage alone due to illness or disability, including Young Carers and their families.
Applicants must have an understanding of and commitment to the needs of carers, have excellent written and oral communication skills, have experience of support planning, providing an information and advice service, planning and delivery of services to support carers, have strong admin, communication and organisational skills and have a knowledge and understanding of the policy drivers for unpaid carers, especially in relation to the Carers Act.
Although experience is desirable, a willingness and commitment to learning is key, underpinned by strong admin, communication, and organisational skills.
Working alongside a team of Carers Support Workers and directly with Carers, the Family Support Worker should have a relevant qualification in health or social care and/or work experience appropriate for this post.
Candidates will need an understanding of the issues carers face, experience of outcome focussed case management using person-centred, strength-based support planning to enable Carers to manage their caring role and maintain their own health and wellbeing.
Goodmoves and Payroll Administrator
- Full time
- £27,118 – £30,132
- Hybrid: Glasgow, Edinburgh or Inverness, with the option to work from home for some of the working week.
- Closing 25th November 2024
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We are looking for a detail orientated and customer focused administrator to work across our busy payroll and recruitment service (goodmoves) teams. The successful candidate will play a vital role in ensuring the smooth daily operations of both teams, providing a seamless experience for our customers.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
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