Are you interested in the heritage sector and / or the community sector? Are you a good coordinator, with excellent communication skills and digitally confident?

We are looking for a motivated and well-organised individual to support a new team working with communities across Scotland on the sustainable transfer of former places of worship into community ownership.

This role is office-based, working in Edinburgh or Inverness, but with the potential for some home working. Travel throughout the country will also be required

To provide high quality advice and representation to individuals and families on income maximisation, welfare benefits, debit, housing and money, in line with the Scottish National Standards for Information and Advice Providers.

The advice will be provided within a range of settings from GP surgeries, schools, Mental Health & Recovery Hubs and local community venues.

By joining our team, you will be helping alleviate poverty and improve individuals, families and children’s lives and ensure our Vision is fulfilled, in that no one in our communities endures hardship.

Role and Responsibilities

Advice

• Provide high quality accurate advice, information and representation in line with the Scottish National Standards for Information and Advice Providers.

• Build positive trusting relationships with individuals and families requiring advice.

• Conduct interviews with clients either in person, telephone or virtual.

• Maintain accurate records and fully utilise the Advice Pro recording system.

• Manage and maintain ongoing advice casework.

• Communicate effectively with third parties on behalf of the client.

• Signpost people to relevant specialist support services where appropriate.

• Maintain accurate computer records in line with CHAI procedures and ensure all client mandates are in line with Data protection legislation.

• Provide consultation support to other professionals on advice.

Service Development

• Support the development of services within their various locations, through maintaining positive relationships with our partner organisations, health care professionals, community link workers, social workers, and support workers.

• Promote the service and represent CHAI to other agencies.

• Deliver training or briefing sessions to help other professionals understand the welfare system and how they can support individuals.

• Prepare as required reports on the outcomes and impact of the service to the Service Manager and Partners.

Personal Development

• Actively participate in all training sessions provided.

• Maintain up-to-date knowledge of development in welfare benefits, debt issues and housing issues and participate in any training and activities.

• Keep accurate individual training records.

Organisational

• Adhere to the policies and procedures of CHAI.

• Actively participate in Team and Organisational meetings

• Participate in the development of CHAI services.

• Feedback on the review of organisational policies and procedures.

• Promote and represent CHAI services positively.

• Perform other reasonable related duties as required.

We offer the following

• Flexible working

• Access to Simply Health benefit plan

• 32 days annual leave (inclusive of public holidays)

• Enrolment to NOW Pension Scheme

• Extensive training programme

• Full and part time opportunities

• Supportive work environment

• Opportunities to improve services and make a difference

We are looking for a HR Coordinator to work as part of the HR team and wider support services to provide a professional and customer focussed HR operational service across the colleague lifecycle in line with Scottish Wildlife Trust’s policies, procedures and values.

You will provide first level HR advice to managers and staff on all aspects of HR Management, Employment Law and the Trust's policies and procedures.

You will also be responsible for preparing payroll instructions for our outsourced payroll provider as well as liaising with our pension provider.

Qualifications / Essential Criteria

• Partially completed or working towards a CIPD qualification

Essential Experience

• Proven experience of working in a busy office in an HR environment, where the following experience will have been gained:
• Managing payroll, pensions and calculating staff entitlements and benefits
• Managing computerised HR database and other office systems and using them to collate and analyse data
• Providing quality first-level HR advice and knowing when to escalate
• Commitment to equal opportunities practice and behaviour

For more information please refer to the job description below.

If you would like more information please contact Elaine Burns, Head of HR and Support Services, eburns@scottishwildlifetrust.org.uk

About us

For nearly 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of around 120 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

• Flexi time/Hybrid working
• Salary sacrifice Cycle to Work and pension schemes
• Weekly wellness hour
• Generous Sick pay allowance
• Enhanced maternity/paternity pay
• Training and Development focus

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £12.25 - £12.50 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.