We have an exciting opportunity for an experienced care/support practitioner, to line manage our team of Support Workers within our fabulous residential service based in Elderslie.

At Wallace Court we support adults with physical disabilities, learning disabilities and sensory impairment, to live independently within their private accommodation on site. For the people we support, this is home. Our days are filled with laughter, with a focus on activities on site and externally, from football day trips to visits from traveling zoo’s, our service prides itself on being customer led.

Our closeknit team of Team Leaders, help our support staff to provide 24-hour support 7 days a week, and they require a motivated and enthusiastic leader to join the team.

Maybe you are an experienced Team Leader, Senior Support Worker or Support Worker with transferable experience, looking to advance your career.

Are you who we are looking for?

About the Role

You will be required to co-ordinate and supervise a team of support staff in delivering a high standard of social care practice using a person-centred approach that reflects individual customer's needs wants and aspirations. As a Team Leader you will occasionally work on the floor delivering direct care including medication administration, personal care and moving and assisting. Meaning it’s not all about paperwork, you still get some hands on practice.

A key part of this role is to coach, monitor, mentor and develop the skill base within the staff team, you will do this by displaying Leadership skills such as role modelling, decision making, being an effective communicator, having a positive attitude, commitment and confidence in the role.

We have a set shift pattern, 39 hours per week, typically 5/7 on a 4-week rota so you always know when you are working; early, back and late shifts, as well as weekends and on call, which is planned in advance, enabling you to plan life outside of work responsibilities.

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £34,142.00 per annum (£16.79 per hour).
• We offer a fully funded SVQ – a qualification which is yours for life.
• 32 days holidays per year, increasing to 37 with service.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

Fair Deal is an award-winning Social Enterprise providing assistance and support for people with learning disabilities, older people and young people. Established over 30 years ago we have been recognised for our groundbreaking work in valuing the people we support and supporting their needs. Based in Glasgow, we work alongside the people who use our support, to help them have the kind of life they want. At Fair Deal we are committed to personalised individual support arrangements enabling people to build and maintain the life they choose.

As a Support Worker, you will work within one of our highly motivated service teams to ensure delivery of a personalised individual support plan for people we support. The role is designed to enable people who use Fair Deal services to lead full and inclusive lives by meeting their support needs and working with them to achieve their wishes and aspirations.

Main Responsibilities

• To support individuals with all identified areas in their support plan
• To support individuals in areas of their lives including relationships, employment, appointments, education and social activities
• To support individuals to understand and fulfil their rights and responsibilities in all aspects of their lives
• To support individuals when engaging with external agencies and third parties as an advocate
• To support and promote healthy eating
• To encourage and support individuals to maintain or develop a full, inclusive social life
• To provide emotional support to individuals in challenging times
• To support people with intimate self-care tasks and encourage individuals towards greater self-sufficiency in these areas
• To support individuals to effectively manage any behavioural challenges they may present
• To promote independence
• To provide support allowing individuals to manage their own finances and medication

The main responsibilities are listed above, however, this list is not exhaustive, and the employee would be expected to perform any other duties that may reasonably be required in line with your main duties. Employees will be expected to apply for and maintain their Registration with the SSSC at the appropriate time, as specified by the SSSC, and to ensure they comply with the SSSC Code of Conduct

Qualifications/Skills key to the role

• Commitment to the ethos and values of Fair Deal
• Experience in a Social Care environment (desirable)
• A commitment to the rights and dignity of the people we support
• To have a flexible, positive and creative approach to working with people
• Having a holistic and respectful view of support
• Being reliable, dependable and approachable
• The ability to approach difficult situations calmly and efficiently
• Excellent communication and interpersonal skills
• Ability to work both individually and as part of a team
• Full Driving licence and access to own car for business purposes (desirable)
• Good IT Skills
• A willingness to undertake any training or learning required to carry out the duties of the post

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• support worker: 1 year (preferred)

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred)

Work Location: In person

Responsible to: Team Leader

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including, competitive holiday entitlement, company sick pay scheme, workplace pension scheme and enhanced maternity/paternity benefits.

The RSSW is a key role within Fair Deal which has been developed in order to provide skilled direct support to individuals with very complex and varied needs, including behaviour that challenges. The RSSW will work in services where alternatives to traditional models of care may be explored and implemented.

In addition to working directly with individuals with complex and varied needs, the RSSW will play a pivotal role in working in partnership with a multi-disciplinary team, families and those being supported to ensure a robust and outcome focussed support plan and guidelines are agreed and implemented.

Reporting to the Team Leader, the RSSW will provide day-to-day support to people within Fair Deal’s services, ensuring that all support provided is of the highest quality. They have a responsibility for ensuring that they fully understand and are able to deliver support as per the individual’s Support Plan and able to follow and develop robust guidelines and Risk Assessments in collaboration with families and other relevant agencies.

Key Responsibilities:

• To provide direct support to service users with very complex needs who display stress and distressed behaviour/behaviours that challenge.
• To uphold organisational values and to ensure good working practice including understanding and awareness of health and safety
• To promote the independence and develop the skills of the people we support and assist with all tasks necessary to support the person(s) to fulfil potential and have a valued life.
• To work positively with the team, other agencies, parents, carers, and other services to ensure a quality provision of care in line with the national health and social care standards – my support, my life.
• Develop and contribute to the maintenance of records, risk assessments and support plans and act as a key worker when required.
• To ensure that the living environment is safe and appropriate to meet each individual’s needs.
• To participate in regular and ongoing training relevant to the needs of the people we support and maintain SSSC registration.

The Individual:

• Willing to work towards SSSC registration requirements
• Good Practical Skills
• Good Observational Skills
• Flexibility, Empathy and Approachability.
• Ability to work as part of a team
• Ability to reflect on your own practice.
• Ability to form positive relationships with people we support, colleagues, parents, and other professionals.
• Sensitivity and understanding of discrimination and health and wellbeing issues.
• Flexible approach to work patterns.
• Ability to respond appropriately in difficult or challenging situations.
• Ability to work effectively as part of the support team and in multi-disciplinary settings.
• The ability to engage people we support in activities and participation within their home and in the local community.
• Ability to carry out duties that may involve personal care of people we support.
• Ability to carry out duties in line with health and safety regulations and risk assessments.

Ability to commute/relocate:

• Glasgow, Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• support worker: 1 year (preferred)

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred)

Work Location: In person

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including, competitive holiday entitlement, company sick pay scheme, workplace pension scheme and enhanced maternity/paternity benefits.

Please note the post is for permanent night shift however there is an expectation that the post holder will be available for some initial training in daytime hours for the first few weeks in post. There may be a requirement beyond this for occasional daytime training course planned in advance.

GAMH are commissioned by Glasgow Carers Partnership to deliver support to unpaid Carers living within the North East of the city. Our service offers inclusive and holistic support to Carers to help maintain their quality of life and improve their health and wellbeing.

This is an interesting and exciting opportunity for a compassionate, organised person to join an established Carers team. The primary focus of the post will be to raise awareness of Carers and Young Carers across the North East of the city and promoting access to the support to which they are entitled. In return GAMH offers an attractive salary, excellent terms and conditions and a fantastic package of additional benefits. The successful candidate will also benefit from a full supportive induction programme as well as a comprehensive and effective learning and development programme.