Street Soccer is a charity using football to create lasting change in the lives of isolated and excluded adults and young people. We run 60 sessions a week of free, inclusive and judgement-free football. These sessions provide person-centred support to players facing a number of challenges including mental health, homelessness, long term unemployment, problem substance use, criminal justice and seeking asylum. Our mission is to create hope and opportunity for all.

We support thousands of players a year on their journey to positive change by providing a safe space, trusting relationships and a sense of belonging. We fight isolation and exclusion by bringing people together, building confidence and creating supportive communities. We support people of all ages and backgrounds through relationship-based support, focusing on trust and personal development, supporting everyone to set and achieve their own goals. Thanks to the support of Street Soccer, 82% of players say that their quality of life has improved.

Lived experience is at the heart of what we do, with over 80% of our staff having lived experience of the challenges our players face.

97% of players think that Street Soccer is a unique organisation. With 15 years of experience delivering positive change through football, we are now working in more communities than ever, with city hubs in Edinburgh, Glasgow, Dundee, Aberdeen and South London, as well as a network of sessions across 6 other local authorities.

Role Purpose

In 2020, Street Soccer developed ‘The Network Programme’ to expand our services out of our four main city hubs to serve the local communities and socially disadvantaged groups across Scotland. The Network Programme has quickly expanded and now operates in 7 different local authorities across the country. Having already supported 500 people in these areas.

As we continue to expand, we would like to grow to offer Street Soccer Sessions to the communities of West Dumbartonshire as well as providing opportunities for people to engage in SCQF qualifications, tournaments and events including The Homeless World Cup.

The Programme Co-Ordinator will be responsible for developing the Network Programme within West Dumbartonshire. Responsible for sourcing and managing suitable venues for sessions to take place. They will recruit and work with partners to ensure players get the right level of support across a variety of issues. They will grow the number of players attending sessions by promoting these across the community in a variety of ways.

An enthusiastic person, the Programme Co-Ordinator will be able to build relationships with a series of communities across West Dumbartonshire. They will also work with the Fundraising Team to establish local opportunities for sponsorship and other support.

We are particularly interested in applications from those with the same lived experience as our players, further information about our Safer Recruitment process can be found within section 8 of our Safeguarding Policy.

Street Soccer value work life balance and are happy to discuss part time hours, job share and flexible working.

Reports to: Network Programme Manager

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial, and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.

Our vision is for a Fairer Scotland where everyone has the advice and information, they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

Citizens Advice Scotland is responsible for developing, implementing, and managing a series of projects which enable and support various national specialist services to be delivered with our network of 59 Citizens Advice Bureaux. The Lead Project Support Manager will have direct responsibility and accountability for the Project Management Office (PMO) and for ensuring effective service delivery and compliance across the portfolio of these projects.

Working alongside the Lead Project Delivery Manager your role includes managing a PMO team of Project Officers and coordinating their resource across projects within a matrix environment. You will also be responsible for coordinating support from other internal departments across the organisation to ensure consistency of delivery and meeting contractual obligations. Acting as a key departmental representative with our Network of Citizens Advice Bureaux, you’ll be responsible for liaising with Bureaux Chief Executives and Managers across Scotland along with other key stakeholders.

The PMO coordinates management information, data, and analysis requirements against governance, project controls and reporting needs, including programme level risk, change and performance management. You will be responsible for developing and co-designing new and innovative PMO tools and resources to meet future service needs and support for our systems, processes and procedures. Your aim should be to ensure our department delivers consistently and effectively, whilst proactively forecasting and anticipating future needs. This will be underpinned through maintaining the PMO’s focus on continuous improvement and a quality-of-service cycle of review and assessment.

This is an exciting time to join us where you can make a difference. Working within one of the largest directorates at CAS you will be collaborating with fellow managers and leading a dynamic and agile team at the forefront of a wide range of advice service delivery. Our services are even more critical now than ever before in helping those in need and are essential in helping citizens receive the necessary advice and support during these unprecedent times. As a line manager you are responsible for the PMO team and will be required to identify and manage the resources required, forecast and plan the work to realise the expected benefits as well as manage the project teams’ dependencies, workloads, and schedules.

We are flexible about your professional background and open minded about your career to date. You will need to be able to lead a Project Management Office function and engage with multiple stakeholders both internally and externally. You will be a compassionate manager with the ability to understand the challenges and opportunities that working within a membership organisation brings. You may well have experience of working in a charity, housing association or the broader public sector, though applicants from all sectors are welcome. You will have to be able to demonstrate the desire to put the people who matter most, our clients, at the heart of every decision.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance, and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.