KO-NEKT provides 1:1 support within the community for children and young people (aged 5-25) with Additional Support Needs (ASN). We fully support the integration and independence of our service users by championing their rights and helping them be the best they can be. Our mission is to support children and young people to live, work and stay in the mainstream of their communities.

Based in our Coatbridge office, you will oversee a team of ASN Support Practitioners and manage a significant caseload of children and young people.

This is a key leadership role, offering an exciting opportunity to make a real difference to the lives of children and young people, helping them to live full, meaningful and inclusive lives. We’re looking for someone who has the vision, passion and skills to drive our services forward and deliver high-quality support.

Key Responsibilities:

• Lead and manage a team of ASN Support Practitioners
• Prepare monthly staff rotas, ensuring optimal coverage that meets the needs of service users
• Oversee the delivery of services to children and young people with ASN
• Ensure all service user information (eg, support plans, reviews and outcomes) are accurately entered and regularly updated in our bespoke online system
• Maintain high standards of data integrity and confidentiality
• Build and maintain strong relationships with your team, colleagues, families, social care and all key stakeholders
• Ensure that services meet regulatory standards and continue to improve in quality
• Maintain an in-depth understanding of the Self-Directed Support Act and apply its principles
• Support the business strategy locally and promote the growth of KO-NEKT's services in North Lanarkshire

About You:

• Considerable experience in Social Care, ideally with a background in social work and/or in a senior position within ASN/ASD/Disability service.
• Proven experience with Care Inspectorate values and requirements
• Proven experience in managing teams and driving culture change
• Strong commitment to inclusion for children and young people with ASN
• SSSC Care at Home registered (or willingness to register)
• Excellent communication and partnership-building skills
• Proficient in the use of IT such as Microsoft Office and databases to support daily operations
• Ability to lead strategically at a local level, supporting service expansion
• Full driving license and access to your own vehicle for business use

This role is essential to achieving our mission. If you're a dedicated leader who is ready to make a difference, we want to hear from you!

Two-Week Working Cycle:

Week 1:

Monday: 10am – 2pm (admin)

Tuesday & Wednesday: 1:30 pm – 8:30 pm (centre hours)

Saturday: 9:00 am – 4:00 pm (centre hours)

Week 2:

Monday: 10am – 2pm (admin)

Wednesday & Thursday: 1:30 pm – 8:30 pm (centre hours)

Friday: 9:00 am – 4:00 pm (centre hours)

Role Overview:

The Centre Coordinator will oversee the daily operations of the KO-NEKT Skills & Play Centre in Ardrossan. You will supervise and support a team of ASN Support Practitioners and service users’ caseload, ensuring that the activities provided promote the social, emotional and behavioural development of children and young people (ages 5-25) with additional support needs (ASN). This is a dynamic role where you will play an active part in group sessions while also ensuring that the centre runs smoothly.

Key Duties and Responsibilities:

Supervision:

• Lead and supervise the centre team, ensuring that adequate staffing levels are maintained and that team members are equipped and supported in their roles.

Activity Planning and Coordination:

• Plan, organize, and oversee engaging activities that support skill development, social interaction and personal growth for children and young people attending the centre.
• Work directly within groups such as KIDS CAVE, Teen Club and KO-NEKT KREW, promoting positive behaviour and ensuring the safety and well-being of participants.

Effective Rota Management

• Balance staff availability and the diverse requirements of service users. Anticipate potential staffing challenges and adjust rota to ensure continuity of care without overburdening the team.

Caseload Management:

• Oversee a significant caseload of children and young people, ensuring their needs are met and they are supported to live inclusive lives.

Centre Operations:

• Ensure that the centre is well-equipped with supplies, and that activities run smoothly. Address any operational challenges as they arise.

Compliance:

• Ensure that the centre operates in compliance with Care Inspectorate standards, following all relevant regulations and best practices.

Team Development:

• Support the professional development of your team, promoting a positive working environment and culture of inclusion.

Record Keeping:

• Ensure accurate and up-to-date maintenance of records related to working practices, including the use of CORS (online outcome recording system).

Experience:

Leadership & Supervision:

• Proven experience in a leadership or supervisory role, particularly in a social care, educational or support setting.
• Organizing staff rotas and providing mentorship or support for team development.

Experience Working with ASN:

• Strong background in working with children and young people (ages 5 to 25) with Additional Support Needs (ASN) or similar vulnerable groups.
• Experience in planning and delivering activities that promote personal growth, confidence, and social inclusion for neurodiverse individuals.

Centre or Programme Coordination:

• Experience in coordinating or managing a centre, youth club or similar programs.
• Familiarity with day-to-day operations such as scheduling activities, managing supplies, and addressing operational challenges

Caseload Management:

• Experience managing a caseload of service users, tracking their progress, and ensuring their development needs are met, ideally through person-centred approaches.

Compliance Knowledge:

• Understanding of Care Inspectorate standards and regulatory compliance within the social care sector.

Qualifications:

Relevant Educational Background:

• A qualification in social care, childcare, community development, education, or a related field (SVQ Level 6 or equivalent is desirable).
• Any training or certifications related to working with individuals with ASN or disabilities is a plus.

First Aid & Child Protection:

• Relevant qualifications in First Aid and Child Protection, or a willingness to obtain these upon appointment.

3SDS (Self-Directed Support) Knowledge:

• Knowledge of Self-Directed Support (SDS) and experience in working with individuals and families using SDS packages is advantageous.

Driving License:

• Driving license would be beneficial, but not essential

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Our Residential Support Worker is a great opportunity for those experienced working in a care setting and looking to implement those skills with an aim to progress to the next stage of their career with our help. You'll manage risk in a way which empowers young people and builds resilience, whilst at the same time ensuring their safety. You'll demonstrate a high standard of person-centred practice, have good social care values and be a strong role model to our children and young people.

In return we'll offer you amazing opportunities to progress within our organisation.​​

We offer an in-depth induction process and training.

Alongside this, we'll enrol you in the qualifications which you need to work in the industry.​

Regular supervision with your line manager, team meetings etc. will ensure you feel part of our team. ​​

Once you've gained the relevant experience and qualifications you'll be ready to progress to the next step in your career with us.

About the service

Our Silverton Short Breaks Service offers support to children and young people from the ages 5yrs – 18yrs who have disabilities. We work to reduce the impact of the disability on the child's day to day life by providing support for them to participate, make choices, enjoy new experiences, make friendships and be part of their local community. At the same time parents and carers can have a much-needed break knowing their child is in a safe, fun and enriching environment.

How you'll help to create brighter futures

Some key responsibilities of the Residential Support Worker roles are;

• Provide lead case/care planning management, including assessing, reviewing and managing risk.
• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
• Attendance at professional meetings including reviews, court work etc.
• Making sure our young people are safe and cared for when they are away from home.
• Assisting in all aspects of their daily lives and supporting their health and happiness.
• Supporting and participating with keyworkers to maintain an up-to-date Plan for young people.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We're looking for someone with a ‘can do' attitude to join our team. Ideally you'll have:

• Demonstrable experience of working in a care setting and developing positive relationships through trust.
• Application of a range of techniques to co-ordinate and communicate with service users and their families.
• Demonstrate a solution focused approach to address problems, individually and in a team setting.
• Demonstrate emotional resilience to respond to the challenging nature of the role.
• Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent) or if you do not possess this you must be prepared to complete this within 2 years of commencing employment with us, full support will be provided.
• Good to know

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Our Residential Support Worker (nights) is a great opportunity for those experienced working in a care setting and looking to implement those skills with an aim to progress to the next stage of their career with our help. You'll manage risk in a way which empowers young people and builds resilience, whilst at the same time ensuring their safety. You'll demonstrate a high standard of person-centred practice, have good social care values and be a strong role model to our children and young people.

In return we'll offer you amazing opportunities to progress within our organisation.​​

We offer an in-depth induction process and training.

Alongside this, we'll enrol you in the qualifications which you need to work in the industry.​

Regular supervision with your line manager, team meetings etc. will ensure you feel part of our team. ​​

Once you've gained the relevant experience and qualifications you'll be ready to progress to the next step in your career with us.

About the service

Our Silverton Short Breaks Service offers support to children and young people from the ages 5yrs – 18yrs who have disabilities. We work to reduce the impact of the disability on the child's day to day life by providing support for them to participate, make choices, enjoy new experiences, make friendships and be part of their local community. At the same time parents and carers can have a much-needed break knowing their child is in a safe, fun and enriching environment.

How you'll help to create brighter futures

Some key responsibilities of the Residential Support Worker roles are;

• Provide lead case/care planning management, including assessing, reviewing and managing risk.
• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
• Attendance at professional meetings including reviews, court work etc.
• Making sure our young people are safe and cared for when they are away from home.
• Assisting in all aspects of their daily lives and supporting their health and happiness.
• Supporting and participating with keyworkers to maintain an up-to-date Plan for young people.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We're looking for someone with a ‘can do' attitude to join our team. Ideally you'll have:

• Demonstrable experience of working in a care setting and developing positive relationships through trust.
• Application of a range of techniques to co-ordinate and communicate with service users and their families.
• Demonstrate a solution focused approach to address problems, individually and in a team setting.
• Demonstrate emotional resilience to respond to the challenging nature of the role.
• Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent) or if you do not possess this you must be prepared to complete this within 2 years of commencing employment with us, full support will be provided.
• Good to know