Job Purpose

The Volunteer Coordinator is responsible for providing support to the Governance & People Lead by optimising all aspects of the volunteer experience within Empty Kitchens Full Hearts.

Location

Based in Granton, Edinburgh, working on a flexible hybrid basis. Requiring occasional attendance at events - such as recruitment fair and partnership events, and off -site meetings as required.

Duration

This is a funded role with a fixed 2 year term subject to review.

Responsibilities

Reporting to the Executive - Governance & People, leading the Volunteer Services volunteers and liaising with Department Heads, to recruit, train and develop our volunteers, delivering a great volunteer experience throughout.

We are recruiting for a Service Manager to lead our Glasgow Supported Accommodation and Outreach Housing Support programmes. Branston Court provides 24/7 support and accommodation for young people, it is also home to our Outreach Housing Support East Dunbartonshire/Panmure, allowing us to support people that are ready to transition into a tenancy of their own.

We are Right There, a charity celebrating our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

The Service Manager will be responsible for providing a high-quality support service for young people experiencing a period of homelessness and for those moving on to permanent or other long-term suitable accommodation.

Main duties and responsibilities will include:

People Management

• Provide leadership and management and act as a role model for Right There staff by developing supportive relationships with your team
• Provide support and leadership to Senior Support Workers and Support Workers
• Arrange and facilitate regular support and supervision sessions with your team
• Complete annual appraisals and personal development plans

Programme Delivery

• Maintain all contractual obligations ensuring that individual needs are met through a process of regular review and support
• Lead and support new initiatives and the development and implementation of policies, procedures and guidelines as they impact on the programme
• Ensure those we support are involved in the development and improvement of the programme and that feedback mechanisms are in place for the people we support
• Shared On-call rota responsibilities

External Relationships

• Develop strong working partnerships with external agencies and have detailed knowledge of relevant local/national agencies that can positively impact on the programme

Information and Finance

• Report to the Care Inspectorate, ensuring all required reports, returns and documentation are completed and submitted within timescales
• Support the compiling and associated management of approved annual budgets

Full details can be found in the job & person specification which can be found on our website.

What we expect from you..

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to have gained experience of managing a service with a proven track record in effective service planning including setting and managing budgets, and quality assurance. You will have the ability to lead a team through effective coaching and people management and the ability to implement effective performance measures.

We need you to be qualified to SVQ 3 Social Services & Healthcare SCQF Level 7, or have an HNC in Social Services. You will also be qualified to, or be willing to work towards SVQ 4 Social Services and Healthcare SCQF Level 9.

Management experience gained in Third Sector/Not for Profit organisations providing housing, social care and support services is highly beneficial.

What you can expect from us..

• The post holder will report to the Locality Manager
• Your normal working hours are 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, depending on the needs of the service, with 1 hour-unpaid break.
• Your usual place of work will be 95 Panmure Street, Glasgow, G20 7SJ. Working arrangements are in agreement with the line manager based on the needs of the service
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata in your first year, rising to 280 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
• You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria
• Life insurance 4 x salary
• Option to purchase and sell annual leave
• Comprehensive induction and ongoing learning and development
• Cycle to work scheme
• Wellness programmes

Scottish Recovery Consortium (SRC) is looking for a pro-active, team player to join the team to work within our Prison and Healthcare project.

As an employee of the Scottish Recovery Consortium (SRC), reporting to the Prison Recovery Development Lead. The successful post holder will have a unique opportunity to work within Scottish Prisons establishments developing and promoting peer lead recovery initiatives, creating a culture of recovery across the Scottish prison service by supporting the development of an operational approach to the “Recovery from Within” project, which works in collaboration with all stakeholders and promotes a person-centred approach to Recovery

The role involves facilitate groups delivering SRC’s “Recovery from Within” learning offerings to residents and staff across the prison service with a focus on developing community assets and supporting sustainable peer led Recovery development within prisons.

Your role will be to:

· Facilitate the delivery of SRC “Recovery from Within” learning offerings to residents, staff and partners developing greater awareness of the experience of addiction and recovery within key institutions

· Build relationships that will support the continuum of recovery for residents which compliments the core work and traditional approaches of prisons, substance use services, criminal justice and healthcare systems.

Victim Support Scotland – Empowering People Affected by Crime.

Do you want to work with an organisation that makes a difference to the lives of people affected by crime? We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What you’ll need to be successful

The postholder will be the volunteering team lead on the strategic and cross-organisational approach to volunteer communications and engagement, ensuring our volunteers feel connected and committed to Victim Support Scotland and have the information and updates they need to carry out their roles. This involves acting as a source of expertise around volunteer communications and engagement and being a key enabler of engagement initiatives. For example, the postholder will keep up to date with innovative practice around volunteer engagement and retention, making recommendations to colleagues about new approaches, driving forward key programmes and projects such as Volunteers’ Week and advising and empowering colleagues and stakeholders to value and recognise volunteers. Alongside these responsibilities, the postholder will work closely with other members of the volunteering team on shared ongoing responsibilities within the team. These include the delivery of our volunteering strategy, the recruitment and induction of volunteers, and supporting the onboarding and offboarding of volunteers.

Further details of this role are available in the job description - Volunteer Co-ordinator – Communications and Engagement Lead - Victim Support Scotland

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union.