We are seeking an individual with strong administration skills to join our team in the role of Operations Coordinator and support our mission to end homelessness. This role will support the administrative and operational functions within our offices in Edinburgh and Glasgow, together with our coffee shops and Village, whilst being the first point of contact for inbound enquiries.

We are looking for a well organised individual, with good problem-solving skills and a can-do attitude to become part of our friendly team and are keen to learn and develop.

What you’ll be doing:

• Ensuring our offices in Edinburgh and Glasgow are fit for purpose, providing an environment that is welcoming to both staff and external visitors.
• Managing and responding to inbound email and telephone enquiries.
• Manging shop related customer orders, inbound enquiries and invoicing.
• Supporting elements of finance administration, especially during holiday periods.
• Booking travel, accommodation, training courses and supporting colleagues with other business-related purchases.
• Maintaining the health and safety maintenance tracker and supporting colleagues with actions and maintenance required in each of our operational units and at our Village.
• Arranging meetings and taking minutes if required.
• Supporting with data protection compliance and updating records and policies.
• Supporting the Finance & Risk Director in ensuring our IT systems are safe and secure, in conjunction with our external IT support.
• Compliance with legislation and adherence to best practice.
• Supporting the Senior Leadership Team with other administrative and operational matters as reasonably required.

Why join us?

• Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.
• Culture: you’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.
• Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.
• Perks: competitive salary, flexible working hours, and benefits including:
  • 32 days paid annual leave (pro-rata)
  • Staff discount at Social Bite Coffee Shops
  • Reward Hub (discounted gym, restaurants, shop partnerships)
  • Enhanced sick pay
  • Cycle to work scheme
  • Employee Assistance Programme
  • Reflective Practice
  • Values Superstars rewards

We are Scotland’s largest health charity working to help people with chest, heart and stroke conditions and Long Covid. More people than ever before are living with these conditions and many experience fear, isolation and loneliness, struggling to cope with the impact of their health condition on their everyday lives. Our amazing nurses, support workers and volunteers are here to make sure no one has to recover alone and with our Community Healthcare Support Service, we ensure that people across Scotland get the support they need to live full lives.

Our role within Human Resources is to resource, enable and equip our organisation to make the difference between people just surviving and really living.

The HR Administrator plays an important role by supporting and advising on all aspects of our Human Resources functions. This role involves providing efficient and effective administrative support at all points of the employee life cycle, from recruitment to offboarding. This also includes first line advice on HR policies and procedures and ensuring compliance with employment laws, fostering a positive work environment, with a clear focus on employee health and well-being. Proficiency in Microsoft Excel, data management and reporting would be very welcome, with live opportunities to help streamline and enhance our current processes.

This is an organisation which prioritises learning and development and this role represents a really positive option for someone looking to either build on existing administrative experience or to embark upon a longer-term career within Human Resources, by gaining excellent foundational experience.

CHSS employees enjoy a variety of organisational benefits including a 32.5-hour working week; Company pension and sick pay schemes; generous holiday allowance; employee welfare support; life assurance, health insurance and health cash plan provisions.

Please Note: This advert will close at 12pm on 15 November 2024.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

MECOPP is Scotland’s leading Black and Minority Ethnic (BME) carers’ organisation providing a variety of care and support services to carers and cared for people from BME and those with one or more protected characteristics.

Purpose of Job

To provide an administrative and support service for the organisation.

Main Duties:

• Provide administrative, and minute-taking support to the Board and senior management team (SMT); and any other advisory groups and meetings as required, including co-ordination of MECOPP team meetings
• General reception duties including welcoming visitors, managing room bookings, monitoring the info email inbox and answering the main telephone line. Informing users, professionals and members of the public, via telephone calls and personal callers to the office, of MECOPP’s work and give appropriate and up-to-date information
• Collation and creation of social media content as required
• Office management duties including photocopying, mail outs, creating and maintaining office recording systems, databases and files, purchasing stationery and office supplies with responsibility for health & safety matters and liaison with the NP office management team .
• Provide administrative and practical support in the organisation of MECOPP training events, workshops and meetings, including the creation of display material
• To undertake other duties as may reasonably be required by the post