Why apply for this role?
Children’s Hearings tribunal panel members play a vital role in Scotland’s society. They listen and make legal
decisions with and for infants, children and young people. They ensure that the young person is at the heart of
every decision taken – because every decision, no matter how big or small, has an impact.
Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform designed to make a step change in
improving the outcomes for infants, children and young people who need us most. This role offers you the
opportunity to work alongside our tribunal members, and those who attend hearings to realise our aim to be a
“forward looking and evolving children’s hearings system, working as a community to ensure infants, children and
young people are cared for, protected and their views are heard, respected and valued”.
If you are an inspiring leader with great people skills join us as we continue to embed our new regional new support
model across Scotland, changing the way we deliver high quality hearings. By providing an enhanced and
consistent support structure to better enable our volunteer tribunal panel members to support children and young
people throughout Scotland we will provide a strong foundation to support and enabling our panel community to
deliver our duties from the Care & Justice Bill and the recommendations agreed in the ‘Hearings for
Children’ report.
This role will lead the Highland, Moray and Eilean Siar region, one of 9 regional CHS Area Support Teams across
Scotland and will work alongside and support our volunteer community through change and transition now and in
the future.
Your role
The role holder will be expected to be an exemplar for the values of CHS including listening to and valuing the voice
of children and young people, the contribution of volunteers, and ensuring a respected, quality based, and
sustainable tribunal system is delivered on behalf of the National Convenor.
Reporting to the Director of Tribunal Delivery, the Regional Tribunal Delivery Manager is a Senior Manager post
responsible for one of 9 regions across Scotland. You will lead and manage a team of staff and volunteers to
deliver the National Conveners statutory duties for the provision of Children’s Hearings across a dedicated
region in Scotland to a consistent high quality standard.
You will be joining CHS at a pivotal point. Alongside the team of Regional Tribunal Delivery Managers, your
Partnership and Wellbeing Coordinators and Area Support volunteers you will play a pivotal role in ensuring our
volunteer communities are effectively supported to continue to embed our regional tribunal support model;
implementation of the Children’s Care & Justice Act and future Hearings for Children reforms.
The core purpose of this role will be to provide, management and support to the regional team members (including
volunteers) to deliver the National Conveners statutory duties around the provision of Children’s Hearings
across a dedicated region in Scotland. The role holder will be key to managing the relationship(s) between
Tribunal Members who are volunteers and the organisation more broadly.
The role holder will share collective responsibility for delivering organisational objectives, through active
engagement and collaboration with colleagues at all levels in the organisation;
About you
You will be an effective leader, demonstrating your ability to lead and motivate high performing teams including
volunteers. You will have experience of guiding and supporting others through continuous improvement projects;
having the willingness and ability to enable changes to take place in the most productive way.
You will be an excellent communicator, building links and networks across teams (internally and externally),
effectively initiating dialogue across the organisation recognising that we have a shared responsibility to
provide the best experience for our colleagues and wider stakeholders.
Energetic and enthusiastic, you will be a brilliant collaborator with demonstrable experience of project/process
management and improvement with a track record of using data / MI to manage team improvements.
You will be digitally literate, comfortable with using digital systems and supporting others to do so. ideally have
experience of or good knowledge of the sector.
Life at CHS
At Children’s Hearings Scotland, our highly trained Panel Members make decisions for Scotland’s unique Children’s
Hearings System that upholds and promotes the rights of infants, children and young people. Our 2,500 volunteer
Panel Members take part in children’s hearings in their local areas, making decisions with and for infants,
children and young people. Our organisation also supports a network of Area Support Teams throughout Scotland
who support Panel Members in their local communities.
As an organisation that works within the Children’s Hearings System, we are passionate about making a positive
contribution to improving outcomes for Scotland’s infants, children and young people.
You can read more about our core values on our websiteas well
as view an introductory video to our organisation. We also offer a generous benefits package from hybrid working
to flexi hours and a fantastic pension scheme – check out our full benefits summary.
Diversity and Inclusion
CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment
for all employees. We actively encourage applicants from all protected characteristics and are committed to
providing any reasonable adjustments required during the application and assessment process, and upon joining
us.