Do you want to front an amazing team and the delivery of services health and care services which make a difference to the lives of people across the North and North East of Scotland?

This could be the role for you. We have a fantastic opportunity for a people leader, ideally with regulated service experience, to join our Health and Care team as a Health Operations Manager.

What does a day in the life of Health Operations Manager look like?

• You will guide the local management team producing a range of health and care services.
• You will also be a key part of our national leadership team. Here you will drive growth and development of our services so we can meet reach more people with greater impact across Scotland. This should help us to increase our reach of care and support to vulnerable people. Thus, enhancing the reputation and influence of British Red Cross in this field.
• You will oversee and lead the day-to-day function of all aspects of the British Red Cross Health and Care Services. This will include leading, managing and developing a service delivery team of staff and volunteers. These services focus on supporting people to get home from hospital and on enabling them to live freely at home. Ultimately preventing admission or readmission and tackling social seclusion.
• You will be a key strategic point of engagement with local stakeholders (including commissioners). You will be responsible for meeting our contractual obligations, including quality, KPIs and financial performance. You will also work closely with our business development team to develop opportunities across Scotland.

To be a successful Health Operations Manager, you’ll need:

• Experience of successful operational management of health / social care-related services. Ensuring regulated activities meet the required standards.
• Experience of developing services with NHS or Local Government partners and achieving agreed outcomes.
• Public speaking and presentation skills. Influencing people and making an impact with your message.
• IT literate. Experience of using Microsoft email, word processing and spreadsheet packages.
• Demonstrable experience of managing staff, volunteers, and projects.
• An awareness of the needs of vulnerable people, with the ability to improve the services we provide for them.
• Budgeting and financial management experience.
• Organisational skills and the ability to manage a demanding workload.
• Able to work and travel extensively throughout the North East & East of Scotland on a regular basis as appropriate, and more widely in Scotland as required.

In return for your commitment and expertise, you’ll get:

• Holidays –You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
• Pension scheme – We offer up to 6% contributory pension.
• Flexible working – We will do what we can to make sure you work in a way that suits you.
• Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
• Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
• Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
• Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.
• Cycle2Work – The cycle to work scheme enables you to lease a bicycle.
• Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.

Avenue is dedicated to supporting families during challenging times. We provide a safe, supportive and nurturing environment where families can spend quality time together during Family Time sessions. Our aim is to strengthen family relationships and ensure the wellbeing of children.

We are looking for a compassionate and experienced Family Time Service Manager to lead and oversee our Family Time service. In this role, you will be responsible for managing day to day operations, ensuring the highest standard of service delivery, whilst supporting both families and colleagues.

The Family Time Service Manager will work in collaboration with external stakeholders to facilitate positive and safe family interactions, while also managing staff, maintaining service delivery, and ensuring that all processes comply with relevant guidelines and safeguarding protocols.

The Family Time Service Manager must be a highly organised, empathetic and pro-active individual with proven experience in a managerial role, and experience in childcare or family-facing role. The ideal individual will have excellent communication skills, a strong understanding of safeguarding and child protection, and the ability to manage both people and processes efficiently.

PVG: New applications or scheme record updates will be paid for by Avenue.

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland’s Mental Health

About the Role

Are you passionate about working in mental health? Do you have experience using recovery focused interventions? The George Street project is a 24/7 mental health care at home and housing support service. We support people living with severe and enduring mental health conditions to live fulfilled lives and achieve their goals by providing emotional, social and practical support.

This is a challenging and exciting opportunity to make a difference to peoples’ lives. The successful candidate will play an important role in providing a person centred approach, by utilising recovery focused interventions to support individuals to develop the skills and positive support networks required to live an independent life and maintain a tenancy in the community.

As a key worker you will provide direct emotional and practical support to individuals to improve their mental health and wellbeing by working with individuals on a 1-2-1 basis, in their own home. The Key worker is a flexible, multi skilled role where you will work with individuals and their care teams to identify strengths, issues and create goals. You will encourage individuals to recognise and use their existing strengths to build new skills, habits and routines for self-management, whilst promoting positive engagement within their local community.

What we are looking for

Respect and dignity for the people who use our services is at the heart of everything we do. We’re looking for people with great people skills who are honest, reliable and resilient in challenging situations. Ideally for this role you will have experience supporting people with mental health problems, key-working and case management. Everyone we support is different and we use individually tailored plans to help them to identify where their strengths lie and support them in the areas where they may need it. In this role your attitude and personality matter as much as your skills and experience. We are looking for initiative, compassion, energy and determination and the ability to motivate and inspire people who use our services to develop their skills and self-confidence and realise their aspirations. This is an exciting opportunity and you will go home each day knowing you made a difference. Supporting the people who use our services means there are a variety of shift patterns including evenings, weekends, waking nights and oncalls. You will be allocated to a service base but may be required to work flexibly across other local area services.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally.

Some of our benefits include; (amend as required for your team)

• Fully funded SVQ qualification to meet the conditions of your SSSC registration
• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays
• 2 paid wellbeing days off per year to use on what matters to you.
• Team wellbeing budgets
• Workplace pension scheme
• Life Assurance policy
• Employee Assistance Programme

Are you an experienced finance professional looking to make a significant impact in the third sector? Avenue, a leading charity in the North East of Scotland, is seeking an exceptional Finance Manager to join our senior leadership team. This pivotal role will ensure our financial health and sustainability, driving our mission to support families, children, and individuals through life’s challenges.

About Us:

For over 70 years, Avenue has provided a range of services across Grampian, designed to help families and individuals overcome obstacles and improve their relationships and wellbeing. With values rooted in effectiveness, integrity, respect, credibility, innovation, and independence, we are committed to making a real difference in our community.

The Role:

As Finance Manager, you will lead all aspects of our financial operations, from strategic planning and budgeting to cash management and financial reporting. You'll work closely with the CEO and the Board of Trustees, providing insightful analysis and advice to support strategic decision-making. Your responsibilities will also include:

• Developing and implementing financial policies and controls
• Leading the annual audit process and preparing statutory accounts
• Supporting funding bids with excellent financial analysis and planning
• Supporting managers in budget management and financial literacy
• Ensuring compliance with financial, charity, and company legislation

What We’re Looking For:

• Fully qualified (ACA, ACCA, CIMA) or part qualified with commensurate experience
• Proven success in a senior financial management role
• Strong knowledge of relevant legislation and financial regulations
• Excellent communication, organisational, and problem-solving skills
• Proficiency in finance software (preferably Xero) and advanced Excel skills
• Experience in strategic financial planning and risk management

Why Join Avenue?

This is an exciting opportunity to bring your expertise to a vibrant and impactful organisation. You'll work in a supportive and collaborative environment, with opportunities for professional development and to influence the financial direction of our charity.

The person specification gives a broad indication of expectations. Please get in touch if you

feel you would have a lot to offer even if it isn’t an exact match with our requirements.