This is a crucial administration, IT and customer support role in support of our work in Scotland, ensuring our data, processes and systems are meticulously maintained and for stakeholders to experience warm, accurate, and timely interactions with us.
Scottish Veterans Residences have a fantastic opportunity to join our friendly and professional support team at Whitefoord House as a Housing Assistant. The Housing Assistant will pro-actively assist Veterans comply with their terms of occupancy, liaise with housing support staff and assist with the delivery of resident activities.
About You
About Us
Scottish Veterans Residences’ mission is provide quality support and accommodation to as many ex-Service and Merchant Marine personnel as possible, for as long as they need it, in order to assist those that are able to return to independent living.
We date back to 1910 and we are Scotland’s oldest military charity. We undertake charitable giving and provides supported housing for homeless Veterans and former members of the Merchant Marine who are in need. As well as person-centred housing support we offer a range of recreational activities and a counselling service. We are a Registered Social Landlord and are regulated by the Scottish Housing Regulator, the Care Inspectorate, and the Office of the Scottish Charity Regulator.
Why apply for this role?
Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform, designed to make a step change in improving the outcomes for infants, children and young people who need us most. Children’s Hearings Tribunal Members play a vital role in Scotland’s society. They listen and make legal decisions for infants, children and young people. They ensure that the young person is at the heart of every decision taken – because every decision, no matter how big or small, has an impact.
As Quality Partner, reporting to the Quality Manager you will support the delivery of our ambitious Quality strategy, helping drive continuous improvement and ensure we are delivering effective and high-quality tribunals across Scotland.
This is a fantastic opportunity for an experienced Quality Partner who will use their passion and experience for quality to help drive organisational excellence. This role is pivotal in driving and monitoring consistent, reliable performance and high standards of operational delivery. You will play an important part in supporting our people to make high quality decisions that improve outcomes for infants, children and young people. You will deliver a quality offer that supports the knowledge and behaviours that are required of the Hearing Tribunal.
You will have a track record of delivering evidence-informed projects or services and be ambitious about achieving excellence. You will have skill, experience and enthusiasm with managing complexity and using data to deliver robust approaches to quality, monitoring, evaluation and improvement. Working as part of a small Quality team, you will help build and maintain processes to collect evidence and drive progress through the implementation of our strategic plan.
An experienced and effective leader, you will be working with the National Team and partners and must be able to build collaborative relationships. Through engagement and gathering evidence, you will reflect the experience and perspectives of the volunteer community. You will be committed to listening to the voice of people with lived experience of the care system to shape and influence what we do and how we do it.
You can find our Quality Strategy on our website.
Find a news article in Third Force News about Quality in CHS.
For information on how to apply, please see bottom of the advert.
Your Role
Ensuring an agile and robust quality offer, you will work to influence and collaborate with other functions across CHS including Practice and Standards, Participation, Learning and Local Delivery teams to ensure implementation alignment and relevance of the Quality Strategy and its operational delivery.
You will bring experience of working with project teams, diverse stakeholders and leaders to deliver tangible improvements. You will use this track record to work collaboratively, showing leadership and challenging practice and culture when necessary to deliver quality services. You will have excellent communication skills.
Gathering and communicating evidence and data of what we do well, and where we need to improve is a critical element of this role. Working with colleagues, you will help shape practice and policy. You will also influence learning with effective feedback loops that share good practice as well as understanding from situations when CHS has not fully met the expectations of children and young people.
You will play a key role in working with our Tribunal Delivery Managers, as well as supporting our network of 130 Panel Practice Advisor volunteers who work with CHS to improve quality.
Our Positive Outcomes Directorate team
This role sits with the Positive Outcomes directorate, which also includes Practice and Policy, Participation, Complaints and feedback and Learning. The role of the team is to engage with our strong volunteer community, and to raise the profile of who we are and what we do. You will collaborate with other departments and teams across the wider organisation.
Life at CHS
Our 2,500 volunteer Panel Members take part in children’s hearings in their local areas, making decisions with and for infants, children and young people. Our organisation also supports a network of 9 regional teams, made up of volunteers who support Panel Members in their local communities.
As an organisation that works within the children’s hearings system, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children and young people.
You can read more about our core values HERE as well as view an introductory video to our organisation. We also offer a generous benefits package from hybrid working, flexi hours and a fantastic pension scheme - you check out our full benefits summary HERE.
Diversity and Inclusion
CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during application and assessment process, and upon joining us.
Do you believe in the power of young people, families and local practitioners to directly influence decisions surrounding resources and services that impact their own lives and those of people in their community?
What Matters to You (WM2U) is a voice-led community-based systems change programme working alongside families in Dundee and Clackmannanshire. The ambition of WM2U is to move public resources to offer support earlier, enable children to flourish within their own families and local communities.
You will lead the Clackmannanshire WM2U approach to build and sustain the trust and confidence of families, practitioners and leaders at all levels to achieve change.
The Robertson Trust are looking for a Learning Officer for a 12-month fixed term contract to cover maternity leave, to help us to make a real difference to reducing poverty and trauma in Scotland. If you would like to be part of one of Scotland’s biggest independent funders, with the clear aim of tackling poverty and trauma, this role could be for you.
We want to see a Scotland where everyone is valued and able to flourish. Over the next decade, we have committed to use all of our tools and resources to work with others to reduce poverty and trauma across four themes:
The Role
The role of a Learning Officer is to assist in the creation, use and sharing of knowledge and learning internally and externally in order to:
A full job description is attached.
The person
We are looking for someone with a good understanding and technical knowledge of qualitative and quantitative methods of evaluation and research. Ideally, you will have experience of working with teams to use learning to inform decision-making and continuous improvement.
We encourage applications from people with lived or learned experience of poverty and trauma in Scotland. You will be providing learning support across the Trust’s different themes and should feel comfortable working across different projects and topics at the same time.
It is important that you work confidently using your own initiative whilst prioritising conflicting priorities and building relationships and networks to work collaboratively with internal and external stakeholders.
Flexible working, part-time hours, or job-sharing arrangements will be considered for the right candidate.
GCA deliver services over 6 days per week and throughout Glasgow, East Dunbartonshire and East Renfrewshire
Role:
The Community Engagement Worker will provide a community based Alcohol Brief Intervention service in the wider community and primary care settings in Greater Glasgow in partnership with other statutory, voluntary and community agencies in the area.
In return for choosing to work for GCA, the benefits you will receive are:
Organisation Profile:
Glasgow Council on Alcohol (GCA) was founded in 1965 and is the oldest established Council on Alcohol in Scotland. GCA is a voluntary organisation working to reduce the harm caused by alcohol misuse through the provision of a range of high quality advice, information, counselling, support, prevention and education and training services.
Pregnancy Counselling and Care (Scotland) is a small Edinburgh-based charity that supports families and individuals during pregnancy and early parenthood, or at times of loss, by providing practical and emotional support.
Our Vision:Nobody is left alone to struggle with pregnancy, loss or early parenthood
Our Mission: To support families and individuals during pregnancy and early parenthood, or at times of loss, by providing practical and emotional support
Our Objectives:
We provide support through the delivery of two services:
Our Values:
About The Role
The Community Fundraiser post is a relatively new addition to the team at PCCS. We started community fundraising towards the start of 2024, and since the start it has been a very productive and rewarding time for us and those involved.
There is a strong synergy between our potential supporters, both individuals and organisations/corporates and our services – as supporting us through donating baby items or volunteering is an ideal pathway to commit to community fundraising events. The link between the two also helps to increase awareness of our services, and the need for funding to support them.
Furthermore, our move to the Gyle Shopping Centre in February 2024 has really boosted our visibility, accessibility and footfall, and is bringing more potential supporters to us. We are excited to be able to offer this post at 16 hours per week to materialise more support to develop our community fundraising activity. The post will be line managed by the Operations Manager and supported by an experienced community fundraiser board member.
Job Description
Person Specification
Required:
Preferred:
We’re looking for an ambitious and enthusiastic individual to support a number of projects that promote community justice in Inverclyde and beyond.
The Community Justice Coordinator will play a key role in Inverclyde’s partnership approach to community justice. The successful candidate will contribute to the local community justice agenda through cross-sectoral meetings, events and writing evaluations and reports on local activity. The successful candidate will have the opportunity to lead on specific projects and gain wider experience in relation to supporting people involved with the justice system, their families, survivors of crime and the wider community.
As Inverclyde’s Third Sector Interface, CVS Inverclyde offers a dynamic place to work where you can make a positive difference to the local community.
Organisation profile:
CVS Inverclyde is Inverclyde’s Third Sector Interface. CVSI aims to support the third sector to deliver the best outcomes for Inverclyde by providing practical support and improving the strategic environment for the sector. This project is in partnership with Inverclyde HSCP.
The organisation is committed to its people and is accredited with Disability Confident, Committed to Excellence, Flexible Working, Healthy Working Lives and the Living Wage.
We are looking to fill a full-time (35 hours a week) post and a part-time (25 hours a week) post to provide independent advocacy across Perth & Kinross for Adults affected by the Mental Health (Care & Treatment) (Scotland) Act 2003; the Adults with Incapacity (Scotland) Act 2000; and the Adult Support & Protection (Scotland) Act 2007; Unpaid Carers and Adults who have problematic Alcohol and/or Drug use.
The full-time post is in our Adults Team and the part-time post is also with our Adults Team, but supporting individuals with problematic Alcohol and/or drug use.
Independent advocacy is about ensuring everyone can access information regarding their human rights, helping them to understand and access the systems that affect them. We support them to have their voice heard within circumstances that affect their life.
At Independent Advocacy Perth & Kinross (IAPK), our advocates are completely independent from other Statutory and 3rd Sector Organisations that provide services to the people we support. We do not provide any other services other than independent advocacy. This means that we are as free as possible from any conflicts of interest.
We are committed to the individual’s voice and wishes being heard; we do not express our own view only that of the individual. Even when a person is considered not to have capacity, we still work to seek out that individual’s point of view.
For more information on the role and our Codes of Best Practice, please visit the website of our governing body, the Scottish Independent Advocacy Alliance.
Our Values:
- Human Rights: We recognise the essential dignity and inherent Human Rights of every person. We encourage those with power to respect rights and secure social justice.
- Independence: We are free from outside control, autonomous in our actions and remain uninfluenced in our work. We only provide Independent Advocacy.
- Partner-Led: We put the people we work with at the heart of our work. We are patient and skillful listeners who enable people to get their voices heard.
- Honesty: We act and communicate with openness, integrity and transparency at all times.
- Courage: We are proud to be champions of our Advocacy Partners and organisation. We support the right to challenge and are willing to question decisions and attitudes.
- Empowerment: We will work with our Advocacy Partners to enhance their capacity to have their voices heard, to make choices and to transform those choices into desired actions and outcomes.
As of 2024, we are reviewing our organisational values, as we are committed to ensuring these represent & support both our service users (referred to as our Advocacy Partners) and our employees. But we would ask all to still consider the above when applying for any IAPK role.
How We Support our Supporters:
As defenders of human rights, IAPK strongly advocates for supporting those whose role it is to support others, including all of our advocates, administration and management staff.
Mental Health:
IAPK has an Employee Assistance Programme which can offer therapeutic check ins. This offers a safe space for anything employees wish to discuss, ensuring further support within a role that will often interact with difficult circumstances.
We also understand that life doesn’t always go to plan, so IAPK offer and support Wellbeing Days, which can be fundamental in taking time for self-care.
Flexible Working:
We also support flexible working across all roles, so you can work with your line manager to find a routine that fits both your post and your individual life circumstances.
Experience & Growth:
IAPK look to support learning and growth within all roles, as we believe this is a key factor in job and life satisfaction. Thereby, various training opportunities, both mandatory and optional will be offered and encouraged throughout the year. Staff are also welcome to discuss futher training suggestions and/or desires with their line manager.
Workplace Pension:
IAPK offers a workplace pension which provides 4% employer contribution along with a 5% employee contribution. Staff are auto-enrolled onto this scheme following 3 months of employment.
Further Supportive Policies:
We understand that work is one of many parts of life, and so all of our working policies are written and reviewed to ensure they support the many facets of living, such as those pertaining to maternity/paternity & family life, illness/healthcare appointments, commuting, and expenses.
If you would like any further information, or have any questions regarding Reasonable Adjustments, just let us know.
Person Specification:
Prior experience as an advocate is not essential, but all candidates should have a passion for upholding people’s human rights, including their right to be heard, and a desire to proactively learn about Independent Advocacy.
For further details, please see the job description document attached.
Ark has been successfully supporting people with Learning Disabilities, Autism, Mental Health, and Complex Support needs to live good lives and make their home in their communities for 47 years. Providing over 16,000 hours of support a week, we currently support over 400 people across Scotland in 12 Local Authority areas.
Ark has a long history of supporting people using Positive Behaviour Support (PBS) approaches and we want to build on this by making a step change in the way we support staffs’ understanding and development, placing PBS at the heart of our service delivery.
To support our PBS strategy, we now have an exciting opportunity to join Ark’s newly established Practice Development Team as a Care & Support Practice Leader. Reporting to the Practice Development Manager, Care & Support Practice Leaders will promote a learning culture and lead on embedding a coaching and mentoring practices within their area.
This is a newly established team that will have a national reach within Arks services across Scotland.
You will play a key role in staff and managers’ development through building knowledge, capacity, and resilience within their teams. This role will mainly be based out in our services allowing you to support with identifying potential areas for improvement and work with managers and teams to find appropriate solutions while maintaining consistency of care for our supported people. You will be innovative and committed to continuous improvement, actively engaging in proactive reflective practice and feedback in your work activity. You will ensure that all developments are based on evidence and best practice.
There will be a focus on the implementation of our Positive Behaviour Support (PBS) Strategy within this role. You will ensure PBS personal planning processes are carried out and based on appropriate assessments and understanding of behaviours, risk assessments and developed with the supported person, family, and other professionals.
As this is a new role for Ark there will be a real emphasis on ensuring that we review, adapt, and improve our processes regularly to ensure that Practice Leaders are providing the right support to managers, team members and supported people.
The ideal candidate will have:
Does this sound like the perfect fit for you?
If you’d like to discuss the opportunity and find out more about the role, please contact Calum Robson, Practice Development Manager via email calum.robson@arkha.org.uk .
Find out more, download the Job Outline at arkha.org.uk/work-with-us
Please note this post will include travel across Ark services and while there will be some hybrid working flexibility within the role the majority of your working week you will be working within Arks services across Scotland.
Why Ark?
Hybrid Working: While mainly based in Arks services across Scotland there will be some flexibility for Hybrid working.
Flexible Working Times: Not a 9am - 5pm person. Arks allows you to flex your start & finish time in agreement with your line manager.
Employee Assistance Program: Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
Employee Discounts: Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
In return for your valuable contribution, Ark will also offer you:
Ark is a major provider of Care and Support to people with long term and enduring conditions including learning disability, mental health issues, dementia and autism. As a Housing Association, we provide a range of accommodation much of which has been designed or adapted to meet the needs of people with disabilities.
Our aim is to create the best possible customer outcomes through our highly skilled people, the provision of high-quality affordable homes and excellent care.