Are you a passionate relationship builder who drives impactful partnerships? Join Chest Heart and Stroke Scotland as our Business Relationship Manager and help transform lives across Scotland!

About Chest Heart and Stroke Scotland?

At Chest Heart and Stroke Scotland (CHSS), we strive to improve the quality of life for people in Scotland affected by chest, heart, and stroke conditions. Our mission is to ensure that everyone living with these conditions gets the support they need. By joining our team, you’ll be part of a passionate and dedicated organisation committed to making a real difference in people’s lives.

We are now seeking a Business Relationship Manager to drive and manage partnerships with businesses across Scotland. This role is key to increasing awareness, generating income, and building meaningful corporate relationships that will help us continue our vital work.

What will you do as Business Relationship Manager?

The Business Relationship Manager will play a pivotal role in driving income growth and expanding the reach of Chest Heart & Stroke Scotland (CHSS). This role involves identifying, cultivating, and securing new business opportunities, including strategic and operational partnerships, grant funding, and other income streams. You will work closely with the Head of Business Development to implement strategic initiatives that align with the CHSS’s mission to improve the quality of life for people affected by chest, heart, and stroke conditions in Scotland. Key responsibilities include:

Develop and Implement Strategy – Create and execute a strategic plan for engaging with businesses across Scotland to build lasting partnerships and maximise income.

CRM System Management – Oversee the accurate recording, analysis, and reporting of all partnership activities within our CRM system to drive data-driven decision-making, support relationship-building efforts, and ensure team members effectively utilise the system.

Relationship Management – Cultivate and maintain strong relationships with existing business partners while identifying opportunities to expand our corporate network.

Stockholder engagement and collaboration – Engage with stakeholders, including healthcare professionals and community groups to identify collaborative opportunities.

Reporting and Evaluation – Regularly monitor, evaluate, and report on partnership progress, providing insights and recommendations to enhance future performance.

Project Management – Lead and coordinate partnership projects from conception to completion, ensuring timely delivery and clear communication throughout with stakeholders.

What do we need from you?

Experience:

• Proven experience in a relationship management or business development role within the charity sector – preferably within healthcare.
• Demonstrated ability to secure and manage high-value partnerships with stakeholders.
• Strong understanding of the Scottish charity landscape and relevant market sectors.
• Proficiency in CRM systems – preferably Raiser Edge CRM however not essential.

Key Skills and Attributes

• Problem-Solving & Flexibility – Strong problem-solving skills, with the ability to think laterally and creatively. You should be able to adapt to changing circumstances and develop solutions that meet the needs of the charity.
• Organisational Skills – Highly organised with the ability to multitask and delegate effectively in a fast-moving environment.
• Communication and Presentation – Excellent communication and presentation skills, with the ability to convey CHSS’s mission and values persuasively to stakeholders external from the charity.
• Commitment to CHSS Values – Demonstrate a commitment to upholding and promoting the values of Chest Heart and Stroke Scotland.
• Business Development – Proactively seek out new partnership opportunities through networking, research, and targeted outreach to align with CHSS’s mission and goals.
• Negotiation – secure funding agreements and other forms of financial support.

Everyday people with chest, heart and stroke conditions leave the hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as Advice Line Cost of Living Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. The Advice Line service is a free and confidential helpline that supports people living with our conditions to ensure that no life is half lived.

The Advice Line Cost of Living Coordinator will develop a team of volunteers who will provide a telephone support service to people affected by chest, heart and stroke illness, including Long COVID, who are experiencing financial issues in relation to their health condition. This role is home based but occasional travel across Scotland will be required.

We are seeking an enthusiastic individual with good communication skills who has a minimum of 1 years’ experience working in a financial/benefits support/advisor role. Experience of recruiting and line managing volunteers is desirable.

In support of Chest Heart and Stroke Scotland’s No Life Half Lived #2 Strategy, the Advice Line has recently expanded to include a new structure and variety of skill sets to enable a sustainable service that aligns to CHSS’s future vision and strategy. This is an exciting opportunity to contribute to the expansion of the Advice Line and to be part of a friendly team.

CHSS employees enjoy a variety of organisational benefits including a company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

For an informal discussion please contact: Gemma Burrows, Advice Line Lead Coordinator: gemma.burrows@chss.org.uk

CHSS also supports flexible recruitment through Working Families, and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as a Store Manger you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. Our Hospital to Home services form a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.

We are looking for an enthusiastic Store Manager for our Stockbridge store. You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

Everyday people with chest, heart and stroke conditions leave the hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as Advice Line Know Your Rights Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. The Advice Line service is a free and confidential helpline that supports people living with our conditions to ensure that no life is half lived.

The Advice Line Know your Rights Coordinator will develop a team of volunteers who will provide a telephone support service to people affected by chest, heart and stroke, including Long Covid, who want to improve their understanding of their rights living with a long-term condition. This role is home based but occasional travel across Scotland will be required.

We are seeking an enthusiastic individual with good communication skills and experience working in a similar advocacy role. Experience of recruiting and line managing volunteers is desirable.

In support of Chest Heart and Stroke Scotland’s No Life Half Lived #2 Strategy, the Advice Line has recently expanded to include a new structure and variety of skill sets to enable a sustainable service that aligns to CHSS’s future vision and strategy. This is an exciting opportunity to contribute to the expansion of the Advice Line and to be part of a friendly team.

CHSS employees enjoy a variety of organisational benefits including a company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

For an informal discussion please contact: Gemma Burrows, Advice Line Lead Coordinator: gemma.burrows@chss.org.uk

CHSS also supports flexible recruitment through Working Families, and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.