Our purpose is simple, to save lives at sea. Since 1824, our crews have been risking their lives to save those who are in danger of drowning.

We’re looking for a Face to Face (F2F) Manager in Scotland to join our award-winning team. This is a fantastic opportunity within the RNLI to develop our talented team of fundraisers and inspire many new supporters of our lifesaving charity.

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters within a defined geographical area and raise vital long-term funding for the charity. This will include opportunities to work alongside other specialist teams including our volunteer lifeboat crews and lifeguards, playing an integral part in reaching both local and team income targets and contributing towards the wider objectives of the RNLI.

About the role

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters contributing towards the wider fundraising goals to help the RNLI to continue to save lives at sea across the UK & Ireland. Our team provides a motivated and positive environment where we welcome those who want to join an engaging and solution-focussed team.

As a F2F Manager, you will:

• Recruit, train, and performance manage a team of motivated paid F2F Fundraisers
• Manage and develop a portfolio of fundraising locations including RNLI assets along the East coast of Scotland
• Measure and analyse Key Performance Indicators (KPIs) such as fundraising targets and budgets
• Create and execute detailed delivery plans, mitigating for risks and opportunities
• Maintain and develop internal and external stakeholder relationships

About you

We are looking for a motivated and focussed candidate who has:

• A full & valid driving licence
• Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
• Experience in managing own workload and prioritising & adapting to reactive work
• The ability to manage budgets
• Good understanding of Microsoft packages such as Excel, Word & PowerPoint
• Experience in face-to-face fundraising would be advantageous
• Willingness to work with a variety of stakeholders internal and external to the RNLI; event organisers, RNLI volunteers etc. Some of this may require flexible working patterns

In return

We are invested in our employees who in return will receive the following benefits:

• A company car & mobile phone
• Generous holiday entitlement: 26 days’ annual leave plus Bank Holidays
• We are a flexible working employer; in return for any planned work which is outside of Monday to Friday 9-5 we will reimburse you with time in lieu
• Ongoing training and development
• Mental health and wellbeing support
• Bi-annual staff feedback surveys & employee forum
• Employee networks
• Access to occupational health services
• Team meetings in person 3 times a year
• You will be on the ground with your fundraising team & colleagues 1 day per week.
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan

Other roles you may have experience of could include:

Engagement Manager, F2F Agency Manager, Direct Engagement Manager, Fundraising Manager, Face to Face Manager, Face to Face Operations Manager, F2F Regional Manager, Individual Giving Manager, F2F Team Leader, Face to Face Programme Manager, Fundraising Executive, Regional Sales Manager

This post requires a valid driving licence.

This post is subject to clearance of a finance check - satisfactory to the RNLI.

Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

We have an excellent opportunity for an experienced highly motivated individual to join our Tenancy Team in the post of Services Officer. As Services Officer you will take charge of processing tenancy management requests, handle rent collection and recovery and support the wider team in the delivery of all tenancy services functions.

The successful candidate will have a relevant housing qualification and/or relevant experience, have a high degree of accuracy and attention to detail, be performance driven, excellent communication and multi-tasking skills, and demonstrate a high level of customer service.

A summary of key tasks include:

1. Responsibility for all tenancy frontline services, within delegated authority levels
2. Processing tenancy management requests (joint tenancy, permission to reside, assignation, sub-lets) in accordance with policy/procedures
3. Implementing rent collection/recovery procedures to preparation of compliance sheets/NOPFROP
4. Liaising with Sheriff Officers and attending tenancy recovery
5. Liaising with tenants and other relevant agencies regarding rent collection/recovery (e.g. Trustees/CAB etc)
6. Supporting the Services Team in the delivery of all tenancy service functions including anti-social behaviour, managing tenancy terminations, housing allocations and tenancy sign ups.
7. Participation in reporting and contribution to ARC and other corporate returns and publications.
8. Supporting the delivery of Corporate Plan and Team initiatives and representing the Association at Events.

In return, GWHA offer generous EVH Terms and Conditions including:

• 25 days annual leave and 15 public holidays
• Flexible working practices including flexi time, home working, enhanced occupational maternity, paternity and shared parental leave
• Defined contribution pension scheme
• Ongoing professional development & training opportunities
• Cycle to work scheme
• Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
• Death in Service Benefit

Post subject to satisfactory Disclosure Check.

Scottish Refugee Council is seeking a skilled HR Administrator to become a part of their team. This role involves collaborating with the HR Manager to deliver a proficient and effective HR service to the organisation, while ensuring compliance with the Scottish Refugee Council’s HR policies, procedures, and processes in accordance with current legislation.

About us

Scottish Refugee Council is Scotland’s national refugee charity. Every year, we provide direct support and advice to people rebuilding their lives in Scotland, standing up for people’s rights and campaign for a fairer and more humane asylum system and enhanced integration for communities in Scotland.

The vision is for a Scotland in which all people seeking refugee protection are welcome. A place where men, women and children are protected, find safety and support, have their human rights and dignity respected and can achieve their full potential. Together, we can build a better future with refugees in Scotland. Find out more at scottishrefugeecouncil.org.uk.

Employee benefits package

• 39 days of leave (including public holidays)
• Progressive salary structure
• Flexible working options
• Training and development opportunities
• Union recognition
• Fresh fruit, tea & coffee in office
• Enhanced pay benefits
• Enhanced pension
• Counselling & coaching service
• Cycle to work scheme
• Eye care scheme
• Death in service & 24-hour GP service

The Vacancy: As a skilled Social Care Manager, you will be joining a team of five other Support Advisor’s who are dedicated to supporting the people we work for to live their good lives. Across the Lanarkshire area, we support around 30 people who receive varying support from committed and dedicated teams, supporting people to live in their own home and be a valued part of their community. You will work alongside your Area Lead to manage and develop highly bespoke services designed with the people we work for at the centre.

The Brief: Support people we work for to live their good life…To achieve this, you will be part of a friendly and supportive team of experienced Support Advisors who walk alongside people we work to manage their support. You will ensure each person we work for receives high quality, personalised and aspirational support which keeps them at centre of everything. You will ensure that people we work for are empowered to enjoy everyday living and are part of the community they live in. You will be outcome focused and have a keen eye for detail to ensure people we work for have the high-quality support they deserve.

About You:You will have a proven track record in Social Care Leadership, including management of team members and supporting people to achieve their outcomes. You will be authentic, flexible, patient and be able to plan ahead. You will be assertive, confident, resilient and be able to think outside the box to solve problems that may arise. You need to be a team player and a self-starter all at once who thrives on doing good work. You will be able to adopt a supporting and coaching management style with the team members you line manage to get the best out of support teams working with people we work for as well as experience of performance management.

Your Skills: Experience of working with adults with additional support needs is essential as is a knowledge of Self Direct Support. If you have knowledge of Individual Service Funds, this is also desirable. It is essential that you can demonstrate excellent communication skills, be IT savvy, and be able to plan & prioritise your workload independently. You will have an in-depth knowledge of Person Centred Planning and developing detailed Care Plans. You should also have experience of working alongside a wealth of multi-disciplinary colleagues and be able to build positive relationships with families and loved ones of the people we work for. At heart, you will be a people person who can connect people we work for to their communities and have a ‘can do’ approach.

A relevant qualification in line with the Scottish Social Services Council (SSSC) (an SVQ 3 in Health & Social Care) or a willingness to undertake study to achieve this is a requirement of this role.

The Reward: Be part of a dynamic, forward-thinking organisation working actively to promote and implement a human rights-based approach and active citizenship, supporting people to live their best lives and being a key player in teamwork.

This role is to cover the Motherwell Locality in North Lanarkshire but may include work in other localities when required. This role is hybrid, working from our base in Bellshill, the communities where people we work for live, and some home working. Occasional travel to other areas to attend training/meetings can be a requirement of the role.

Perks of the Post:

• Paid PVG and SSSC fees
• 30 days annual leave - rising to 35 days after 5 years’ service.
• Life Assurance
• Access to Discount Scheme
• Cycle to Work and Tech Scheme
• Credit Union Affiliation
• Health Plan
• Flexible working options

Next Steps:

For an informal chat or further information, contact Ryan (Area Lead) on 07885803772 or if you feel ready to apply now, click the link.