If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working with us, you can start your day knowing what you do really does make a difference!

Our Innovation and Improvement Team oversees a range of our quality processes, evaluation systems and practice and learning and development. We’re looking for a Quality and Improvement Manager to join our team consisting of:

Head of Innovation and Improvement

Practice Development Manager

Learning and Development Manager

Impact and Evaluation Lead

If you are looking for a new challenge, then Penumbra may be for you.

Penumbra is one of Scotland’s leading mental health charities, providing a wide range of community based and recovery focussed mental health services. We’re proud pioneers in the peer movement, with 27% of our colleagues employed in peer support roles. Our creative and forward-thinking approach to mental health recovery has earned us the reputation as a key influencer in public campaigning, policy and practice, and a highly respected provider of high quality and innovative mental health recovery services.

As our Quality and Improvement Manager, you will support our services to gather the data and evidence they need to understand both areas of strength, and of challenges, and to create development plans based on this evidence. A key focus will be leading and managing our Quality Assurance Framework. Substantially revised and relaunched in 2023 with a brand new digital resource, this approach allows our services to self-assess against our strategic priorities and core quality areas, combined with objective review by the Quality and Improvement Manager. Other key responsibilities are the oversight of our operational policies and acting as Penumbra’s Data Protection Officer.

You truly will have the ability to influence what we do, developing and implementing your ideas to demonstrate what you can achieve, which will make a difference to the people we support.

As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

We are looking for a highly motivated and unique individual to play an essential part in leading Alzheimer Scotland’s National Support Services. The National Support Services Lead will support the Head of National Support Services to manage and deliver the National Support Services portfolio. This includes:

• 24-Hour Freephone Dementia Helpline

• National Dementia Advisor Service

• Dementia Safeguarding (Return Discussions, Herbert Protocol, Safe Connect)

• Counselling Service

• National Digital Service

We are there to ensure that nobody faces dementia alone. Our National Support Services plays an essential part in striving to achieve this. The National Support Services Lead is an exciting opportunity to lead and further develop a team of highly skilled staff and volunteers committed to supporting people living with dementia and their families.

Successful applicant will care deeply about improving the quality of life of people impacted by dementia. You will demonstrate excellent communication and leadership skills and understand the nature and experience of dementia

Midlothian and Scottish Borders Community Mental Health and Wellbeing Services

We are offering a management opportunity for a Senior Services Manager to lead and develop our team delivering community mental health and wellbeing services within Midlothian and the Scottish Borders.

This opportunity requires excellent leadership and management skills, where the successful candidate will be required to manage a team of staff, establish new services and build networks with our partners across mental health services in Midlothian and the Scottish Borders.

You will be key to maintaining quality within service delivery. You should have experience of leading, managing and developing services, supporting and enabling teams, and of working with people with mental health problems. You should also have experience of developing systems and processes and be able to share your learning experiences across teams.

If you have experience in these areas and are passionate about enabling people to fulfil their potential, we’d love to hear from you!

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

About the Service

The Stafford Centre is the central place where we support people with their mental health in Edinburgh. This drop-in enables you to relax in the company of others in a safe environment and begin to build supportive networks. We want to help you as soon as you walk through the door and ensure you are directed towards the best activity or support for your recovery. We have many welcoming and supportive groups where you can feel valued. We deliver change at The Stafford Centre by building resilience to improve your skills, confidence and enable you to take a step forward in your life. There are many creative and wellbeing activities, from art sessions to our outdoor walking group, and a main café area where you can chat and feel welcomed by building supportive networks.

About the Role:

The Welfare Rights Advisor is a specialist role, providing one to one support to clients, managing a case load and structured face to face appointments. This role is based at the Stafford Centre in Edinburgh, and in this Thrive funded post you will support people experiencing or impacted by mental illness, providing specialist advice, advocacy and representation. Assisting to maximise client’s disposable income by ensuring they receive all appropriate benefits and services, liaising with statutory bodies when required.

You will adhere to rigorous guidelines and regulations ensuring that people receive the highest quality service possible and are committed to working to Type 3 SNSIAP.

The Welfare Rights Advisor will work with a degree of autonomy and is a team player and will play a role in developing and promoting the service. The role supports the relevant Service Managers to meet national and funder criteria, contributing to analysis, reviews and consultations to gather evidence and highlight the issues that our client base face.

A full Job Description is available for download below.