Operations Manager - Health and Care
- Full time
- £43,047
- On site: Based at one of our offices: Inverness, Aberdeen or Dundee
- Closing 3rd November 2024
- Advertised from 14th October 2024
- £37,047 plus a £6,000 market allowance. 35 hours per week. Permanent.
Role
Do you want to front an amazing team and the delivery of services health and care services which make a difference to the lives of people across the North and North East of Scotland?
This could be the role for you. We have a fantastic opportunity for a people leader, ideally with regulated service experience, to join our Health and Care team as a Health Operations Manager.
What does a day in the life of Health Operations Manager look like?
- You will guide the local management team producing a range of health and care services.
- You will also be a key part of our national leadership team. Here you will drive growth and development of our services so we can meet reach more people with greater impact across Scotland. This should help us to increase our reach of care and support to vulnerable people. Thus, enhancing the reputation and influence of British Red Cross in this field.
- You will oversee and lead the day-to-day function of all aspects of the British Red Cross Health and Care Services. This will include leading, managing and developing a service delivery team of staff and volunteers. These services focus on supporting people to get home from hospital and on enabling them to live freely at home. Ultimately preventing admission or readmission and tackling social seclusion.
- You will be a key strategic point of engagement with local stakeholders (including commissioners). You will be responsible for meeting our contractual obligations, including quality, KPIs and financial performance. You will also work closely with our business development team to develop opportunities across Scotland.
To be a successful Health Operations Manager, you’ll need:
- Experience of successful operational management of health / social care-related services. Ensuring regulated activities meet the required standards.
- Experience of developing services with NHS or Local Government partners and achieving agreed outcomes.
- Public speaking and presentation skills. Influencing people and making an impact with your message.
- IT literate. Experience of using Microsoft email, word processing and spreadsheet packages.
- Demonstrable experience of managing staff, volunteers, and projects.
- An awareness of the needs of vulnerable people, with the ability to improve the services we provide for them.
- Budgeting and financial management experience.
- Organisational skills and the ability to manage a demanding workload.
- Able to work and travel extensively throughout the North East & East of Scotland on a regular basis as appropriate, and more widely in Scotland as required.
In return for your commitment and expertise, you’ll get:
- Holidays –You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
- Pension scheme – We offer up to 6% contributory pension.
- Flexible working – We will do what we can to make sure you work in a way that suits you.
- Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
- Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
- Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
- Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.
- Cycle2Work – The cycle to work scheme enables you to lease a bicycle.
- Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.
Application notes
To apply, visit our website.
A full Job description and Person Specification which includes a list of the essential criteria for the role are available for download.
Closing date for applications is 3rd November 2024.
Interview will be in person on 11th November 2024 and will be in person in either Inverness or Dundee. The interview will involve a stakeholder panel and a formal panel with presentation.
Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Connecting human kindness with human crisis
We are excited to share this great opportunity to join our Board of Directors.
It is a very important time for Cornerstone with our current strategy ‘Future proofing Cornerstone’ coming to an end in 2025 we begin looking ahead, understanding the landscape in which we operate and developing a new strategy which will allow us to continue providing high quality care and support to people with autism, learning disabilities and other support needs across Scotland.
As a member of our Board, you will be instrumental in guiding the strategic future of the charity and ensuring exemplary governance and fiscal control. The main Board meets four times a year and board members will be expected to be a member of one of the sub committees. You will also act as a local ambassador for Cornerstone.
We are keen to hear from those with skills, knowledge and experience in one or more of the following areas who feel they can make a positive contribution to our charitable activities: -
Senior management experience in the social work / social care sector preferably with strategic planning skills
Accountancy/financial experience preferably at management level
Personal experience of providing care and support of a relative or carer of a person who has experience of care
About Us
Cornerstone is one of Scotland’s largest charities and is a leading provider of social care services to more than 1,200 adults and young people with disabilities and other support needs. We employ over 1,900 people across Scotland and are fully committed to delivering high quality care and support.
In addition, we also operate our Cornerstone Self-Directed Support service. Across this service, we have over 200 Personal Assistants on our books and approximately 1000 active clients.
We’re committed to building a workforce that represents the true diversity of Scotland, where every single one of our colleagues feel enabled to deliver their best. We’re proud to be an equal opportunities employer who selects the best person for the job. We value the diversity of our workforce and work hard to create an inclusive environment where each individual can bring their unique skills, experiences and ideas to the table to help us grow, bring create innovative solutions and develop of our people. We are keen to receive applications for board position that reflect the diversity of the organisation.
We welcome applications from anywhere in Scotland and are particularly interested in receiving applications from women and individuals from an ethnically diverse background as they are currently under-represented on our Board.
There is no remuneration attached to the role but expenses will be reimbursed.
Top job! Head of Services
- Full time
- £46,483 – £53,362
- On site: 1x Inverness based, 1x Glasgow based
- Closing 6th January 2025
Location: 1x Inverness based
1x Glasgow based
Join us to make sure nobody faces dementia alone
Our charity
Alzheimer Scotland is Scotland’s leading charity for dementia and brain health. We are Scotland’s national dementia charity. Our aims are to prevent, care and cure dementia, and to make sure nobody faces dementia alone.
We are a member-led charity with more than 8,000 members. We are supported by over 500 volunteers, and employ around 400 full and part-time staff, mainly in our direct service provision across Scotland. We are fully committed to Fair Work First and the support and development of our people.
The role
We are at a highly exciting stage in the reshaping of our services as we build sustainable, resilient, therapeutic, and inclusive registered day care and commissioned community supports of the highest quality that can maximise our resources and potential growth opportunities.
We are seeking applicants with a proven track record in leadership within a health and social care service (or related) background to work in this key senior role and make a positive difference to the lives of people living with dementia, those at greater risk of dementia, and the families and friends who care for someone with dementia.
Based in Inverness or Glasgow, the role will lead and manage local teams in a variety of locations and servicers. Full details about the role are provided in the job description available through the link provided.
The person
You will have the right level of personal qualities, experience, knowledge and qualifications, demonstrate excellent leadership qualities and high levels of emotional intelligence, with experience of managing people, supporting staff development and promoting a positive culture. You will be an excellent communicator, highly organised with a collaborative approach to working with others to deliver shared objectives and drive continuous improvement in our practice. You will have a high-level knowledge and understanding of dementia and substantial experience in the management and delivery of services and hold a relevant practice qualification to meet the Scottish Social Services Council registered management requirements. Further details are provided in the person specification provided.
Service Leader
- Full time
- £36,069 – £38,863
- On site: Highlands and Islands Residential Recovery Centre, Inverness
- Closing 5th January 2025
Are you passionate about supporting people on their journey to recovery and looking to lead a dedicated team to make a real difference? As a Service Leader with CrossReach, you will play a pivotal role in overseeing and developing our addiction recovery services, ensuring they reflect our Christian ethos and mission. Working closely with our Managing Co-ordinator, you will create an environment where recovery is encouraged, and individuals feel valued and supported every step of the way.
This role offers the chance to lead, manage, and inspire a team of staff while working collaboratively with individuals and partner organisations to deliver tailored and effective recovery programmes. Your skills in planning, supervising, and developing resources will ensure the service remains impactful and responsive. By involving those we support in shaping the service, you’ll contribute to a meaningful and transformative journey for all.
If you bring experience in addiction recovery, team management, and a commitment to working in line with CrossReach’s Christian ethos, this is a rewarding opportunity to develop both personally and professionally. Join us in making a lasting difference in the lives of those we support.
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We also offer you a range of benefits that you would expect from an organisation that support others.
Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.
But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.
CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.
Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.
As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.
This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.
We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk
National Volunteer Coordinator (Communications and Engagement Lead)
- Full time
- £31,890
- Hybrid: Glasgow
- Closing 13th January 2025
Victim Support Scotland – Empowering People Affected by Crime.
Do you want to work with an organisation that makes a difference to the lives of people affected by crime? We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What you’ll need to be successful
The postholder will be the volunteering team lead on the strategic and cross-organisational approach to volunteer communications and engagement, ensuring our volunteers feel connected and committed to Victim Support Scotland and have the information and updates they need to carry out their roles. This involves acting as a source of expertise around volunteer communications and engagement and being a key enabler of engagement initiatives. For example, the postholder will keep up to date with innovative practice around volunteer engagement and retention, making recommendations to colleagues about new approaches, driving forward key programmes and projects such as Volunteers’ Week and advising and empowering colleagues and stakeholders to value and recognise volunteers. Alongside these responsibilities, the postholder will work closely with other members of the volunteering team on shared ongoing responsibilities within the team. These include the delivery of our volunteering strategy, the recruitment and induction of volunteers, and supporting the onboarding and offboarding of volunteers.
Further details of this role are available in the job description - Volunteer Co-ordinator – Communications and Engagement Lead - Victim Support Scotland
What we offer
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union.
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