Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

The Link Academy team works primarily with people with complex backgrounds. The service works hard and creatively to maintain the early engagement of participants. We support people by offering mental health and wellbeing programmes, independent living skills and a wide range of qualifications to support their progression including employability, tenancy, personal development and leadership award qualifications.

The Job

The purpose of the job is to support people to achieve their goals and aspirations through group work by providing opportunities to enhance their knowledge and skills. You will be responsible for recruiting, training and supporting the programme participants. You will support the achievement of high standards and provide monitoring information in relation to the project’s outcomes.

You will ensure that opportunities are provided to people equipping them with the skills to make a valuable contribution to the service and their wider community. You will support people into a positive destination whether that be re-engagement with education, training or employment. The Project Worker will provide support and offer guidance to programme participants, develop relationships with other agencies and services and actively promote LinkLiving’s programmes and services.

About You

You will have a good standard of education with standard grade passes (or equivalent) in core subjects such as English and Maths. Your background includes a proven track record of co-ordinating training courses, showcasing your organisational and logistical skills. You are knowledgeable about the Trauma Skilled Practice Framework (NES Framework) and understand its application. Additionally, you have experience working with individuals who have complex needs or backgrounds, demonstrating your ability to handle diverse and challenging situations.

Proficiency in using the Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook, is essential. You possess a solid understanding of the employability sector and volunteering initiatives, enabling you to contribute effectively to our mission. Your excellent written and oral communication skills allow you to convey information clearly and effectively.

You have experience in developing and delivering training programmes, showing your ability to educate and inspire others. Understanding and applying evaluation methods to ensure the effectiveness of training is another of your strengths, ensuring continuous improvement. You possess a non-judgemental attitude and a willingness to embrace diversity, fostering an inclusive and supportive environment.

Adaptability is one of your key traits, allowing you to thrive in new environments and challenges with ease. You work openly and honestly within a team setting, contributing to a collaborative and supportive work culture. Your ability to prioritise and plan your workload, as well as that of team members, ensures efficient and effective task management.

You are skilled in creating and maintaining relationships and partnerships with other voluntary, employability networks, and statutory agencies. Possessing a valid driver's license, you are willing and able to travel between services as required.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits to named beneficiaries
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• annual flu vaccination
• access to a savings and borrowing scheme
• cycle to work scheme
• monthly bus pass scheme
• season/travel ticket loan and much more!

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.

Thenue Housing Association has approximately 75 staff and provides high quality housing with a stock base of approximately 3,000 properties in our six main communities as well as 21 supported accommodation projects, mainly located in Glasgow. We also provide a factoring service to over 800 owners within our communities.

Due to a recent internal promotion we are seeking a highly skilled, enthusiastic and motivated individual who will support and deliver our Income Maximisation function for Thenue Housing Association Ltd.

The post has responsibility for delivering an effective specialised Income Maximisation function which is responsive to the needs of the Association’s staff, Board and customers. You will be responsible to maximise rental income and minimise arrears by supporting tenants to pay their rent but also taking debt recovery action where necessary.

You will have direct and relevant experience in Income Maximisation, work well as part of a team and be prepared to go the extra mile for our customers. You must have an excellent track record of significantly reducing rent arrears or maintaining them at a low level. Excellent working knowledge of Housing Benefit and Universal Credit is essential. You must also be able to evidence significant experience of pursuing recovery action through court processes. Educated to a higher standard is required and a relevant professional qualification is desirable.

Thenue is a customer-focused, caring organisation offering flexible/hybrid working. We care about our people, our organisation, our tenants and customers, our communities, and our partners. As an Income Maximisation Officer, you will embrace our organisation’s culture and values, ensuring they are visible, embedded, and upheld. We aim to be the best we can be.

In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays. There are an additional 4 days leave through our Hybrid and Flexible First Working Policy.

A Basic Disclosure check will be required for this post.

Thenue aims to be an equal opportunities employer.

We have an exciting and unique role for the right person to join our Community Initiatives Team at Southside Housing Association. We are a friendly, welcoming, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.

This role offers an excellent opportunity for innovative and creative working, built around community strengths and partnership working. Our community work focuses on supporting our tenants and communities with health, well-being, and social needs, through the organisation, development, and delivery of a range of community programmes and initiatives. The team is built on working with and developing volunteers to enable groups and projects to be shaped and facilitated by local people.

The successful applicant will be motivated, solution focussed and have strong organisational, team working and interpersonal skills.

This position offers a fantastic opportunity for the right person to join an innovative team, be creative and use and develop community work skills and experience.

In today’s environment, the ability to work in a changing environment with competing pressures is necessary, and the successful candidate will be a team player with a problem solving attitude and the desire to learn new things while ensuring that our customers receive the best possible service.

Please note that the days and times of work are open to discussion. If you would like to discuss this further before applying, please contact Shahnaz Shakoor (Housing Manager) on 0141 422 4802 (Ext 240).

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £12.25 - £12.50 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.