Part-Time Business Centre Assistant
- Part time
- £24,000 pro-rata
- On site: Norton Park Business Centre, 57 Albion Road, Edinburgh
- Closing 30th September 2024
- Advertised from 5th September 2024
- 14 hours per week: 9:00 am – 5:00 pm on Thursdays and 9:00 am – 4:00 pm on Fridays (including a 1-hour unpaid lunch break).
Role
Role Summary
To provide professional, friendly, and efficient reception services to Norton Park tenants, their clients, and visitors. This role also includes supporting the management and staff of Norton Park SCIO with administrative tasks and managing conference centre bookings.
Key Responsibilities
Reception Duties
- Answer incoming calls professionally and assist with tenant and external inquiries.
- Greet visitors and follow tenant-specific procedures for visitor management.
- Issue visitor and staff passes; maintain accurate records.
- Update staff records and manage security access systems regularly.
- Serve as an information point for visitors.
- Keep the reception calendar up to date and manage the reception noticeboard weekly.
- Ensure the reception area is presentable at all times.
- Manage the signing-in book during fire drills and emergency evacuations.
Administrative Duties
- Sort and distribute incoming for tenants.
- Prepare and distribute circulars and memos as needed.
- Support the Norton Park SCIO management team with various administrative tasks.
- Oversee and manage daily bookings for the conference centre and meeting rooms.
- Assist with booking enquiries from tenants and external organisations
- Maintain computer files and tenant lists accurately.
Communications and Marketing
- Assist with posting content on social media platforms and engaging with followers.
- Help update the website with news, events, and other relevant content.
- Support drafting and sending internal and external communications, including newsletters and emails.
- Assist with promotion events and activities through various channels.
- Assist in creating and organising marketing materials.
General Responsibilities
- Opening & closing facilities when required.
- Provide coverage for holidays/sick leave
- Follow all health and safety regulations and stay up to date when required.
- Comply with all organisational policies and procedures
Terms and Conditions
Place of Work: Norton Park Business Centre, 57 Albion Road, Edinburgh, EH7 5QY
Hours of Work: 14 hours per week: 9:00 am – 5:00 pm on Thursdays and 9:00 am – 4:00 pm on Fridays (including a 1-hour unpaid lunch break).
Salary: £24,000 pro rata
Pension: Norton Park SCIO run a contributory pension scheme, which staff are encouraged to join. Employer contribution 7% and employee contribution 5%.
Annual leave: Pro rata entitlement of 25 days of annual leave plus 10 public holidays each year. Note: Annual leave must be used during the Christmas and New Year break.
Volunteering leave: Pro rata entitlement of 2 paid days of leave per year for approved volunteering activities.
Health Insurance: Free Healthcare coverage through Benenden Health
Person Specification
Required experience, qualities and skills.
- Interest in working within the Voluntary Sector.
- Ability to work quickly and accurately under pressure.
- Strong interpersonal and communication skills, with the ability to handle stressful situations.
- Ability to work independently and on own initiative.
- High competency in Excel and Word (formal qualifications preferred).
- Strong organisational skills with the ability to prioritise workload.
- Flexibility and a team-oriented, self-motivated attitude.
Desirable criteria
- Formal qualifications in admin or reception services.
- Previous experience in a reception or similar role.
Application notes
Please return your completed application by email to ywringe@nortonpark.org
If you have any practical queries about this application process, please don’t hesitate to get in touch.
The closing date for applications is 30/09/2024
The interview date is scheduled for 04/10/2024 – please indicate whether you are unable to attend.
Downloads
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- Closing 25th November 2024
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- Part time
- £29,381 pro-rata
- Hybrid: Edinburgh Office at least once a fortnight
- Closing 20th November 2024
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About Scotland's International Development Alliance
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Our work facilitates connections in global development to improve impact and effectiveness for a range of actors including public sector bodies, third sector and international NGOs, private companies, universities and charitable trusts.
Our network has a global reach, with members working in more than 100 countries with a wide range of specialisms. We exist to improve the capacity, influence and effectiveness of those working on global development connected to Scotland through providing opportunities for networking, debate, training and promotion of good practice. We help members share their skills and learn from each other’s best practice to boost effectiveness of our members and their partners
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- Hybrid: Edinburgh
- Closing 18th November 2024
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