Are you a passionate relationship builder who drives impactful partnerships? Join Chest Heart and Stroke Scotland as our Business Relationship Manager and help transform lives across Scotland!

About Chest Heart and Stroke Scotland?

At Chest Heart and Stroke Scotland (CHSS), we strive to improve the quality of life for people in Scotland affected by chest, heart, and stroke conditions. Our mission is to ensure that everyone living with these conditions gets the support they need. By joining our team, you’ll be part of a passionate and dedicated organisation committed to making a real difference in people’s lives.

We are now seeking a Business Relationship Manager to drive and manage partnerships with businesses across Scotland. This role is key to increasing awareness, generating income, and building meaningful corporate relationships that will help us continue our vital work.

What will you do as Business Relationship Manager?

The Business Relationship Manager will play a pivotal role in driving income growth and expanding the reach of Chest Heart & Stroke Scotland (CHSS). This role involves identifying, cultivating, and securing new business opportunities, including strategic and operational partnerships, grant funding, and other income streams. You will work closely with the Head of Business Development to implement strategic initiatives that align with the CHSS’s mission to improve the quality of life for people affected by chest, heart, and stroke conditions in Scotland. Key responsibilities include:

Develop and Implement Strategy – Create and execute a strategic plan for engaging with businesses across Scotland to build lasting partnerships and maximise income.

CRM System Management – Oversee the accurate recording, analysis, and reporting of all partnership activities within our CRM system to drive data-driven decision-making, support relationship-building efforts, and ensure team members effectively utilise the system.

Relationship Management – Cultivate and maintain strong relationships with existing business partners while identifying opportunities to expand our corporate network.

Stockholder engagement and collaboration – Engage with stakeholders, including healthcare professionals and community groups to identify collaborative opportunities.

Reporting and Evaluation – Regularly monitor, evaluate, and report on partnership progress, providing insights and recommendations to enhance future performance.

Project Management – Lead and coordinate partnership projects from conception to completion, ensuring timely delivery and clear communication throughout with stakeholders.

What do we need from you?

Experience:

• Proven experience in a relationship management or business development role within the charity sector – preferably within healthcare.
• Demonstrated ability to secure and manage high-value partnerships with stakeholders.
• Strong understanding of the Scottish charity landscape and relevant market sectors.
• Proficiency in CRM systems – preferably Raiser Edge CRM however not essential.

Key Skills and Attributes

• Problem-Solving & Flexibility – Strong problem-solving skills, with the ability to think laterally and creatively. You should be able to adapt to changing circumstances and develop solutions that meet the needs of the charity.
• Organisational Skills – Highly organised with the ability to multitask and delegate effectively in a fast-moving environment.
• Communication and Presentation – Excellent communication and presentation skills, with the ability to convey CHSS’s mission and values persuasively to stakeholders external from the charity.
• Commitment to CHSS Values – Demonstrate a commitment to upholding and promoting the values of Chest Heart and Stroke Scotland.
• Business Development – Proactively seek out new partnership opportunities through networking, research, and targeted outreach to align with CHSS’s mission and goals.
• Negotiation – secure funding agreements and other forms of financial support.

Ark has been successfully supporting people with Learning Disabilities, Autism, Mental Health, and Complex Support needs to live good lives and make their home in their communities for 47 years. Providing over 16,000 hours of support a week, we currently support over 400 people across Scotland in 12 Local Authority areas.

Ark has a long history of supporting people using Positive Behaviour Support (PBS) approaches and we want to build on this by making a step change in the way we support staffs’ understanding and development, placing PBS at the heart of our service delivery.

To support our PBS strategy, we now have an exciting opportunity to join Ark’s newly established Practice Development Team as a Care & Support Practice Leader. Reporting to the Practice Development Manager, Care & Support Practice Leaders will promote a learning culture and lead on embedding a coaching and mentoring practices within their area.

This is a newly established team that will have a national reach within Arks services across Scotland.

You will play a key role in staff and managers’ development through building knowledge, capacity, and resilience within their teams. This role will mainly be based out in our services allowing you to support with identifying potential areas for improvement and work with managers and teams to find appropriate solutions while maintaining consistency of care for our supported people. You will be innovative and committed to continuous improvement, actively engaging in proactive reflective practice and feedback in your work activity. You will ensure that all developments are based on evidence and best practice.

There will be a focus on the implementation of our Positive Behaviour Support (PBS) Strategy within this role. You will ensure PBS personal planning processes are carried out and based on appropriate assessments and understanding of behaviours, risk assessments and developed with the supported person, family, and other professionals.

As this is a new role for Ark there will be a real emphasis on ensuring that we review, adapt, and improve our processes regularly to ensure that Practice Leaders are providing the right support to managers, team members and supported people.

The ideal candidate will have:

• Experience of working with people who have a wide range of support needs and personal outcomes in a person-centred way in social care.
• Experience of working with people who have experienced trauma and may have been marginalised and with people with behaviours of concern, supporting them to better quality of life outcomes and access wider opportunities.
• Experience of taking a lead role within a team.
• Demonstratable experience of applying evidence and knowledge to decision making processes.
• Strong report writing skills.
• Demonstratable experience that shows the ability to coach and mentor others and successfully transferring embedded knowledge to others.
• Excellent interpersonal skills in order to communicate well with supported people and colleagues at all levels.
• Be able to demonstrate an accomplished level of skill used when directly supporting people.
• Willingness to travel to Arks Services throughout Scotland.

Does this sound like the perfect fit for you?

If you’d like to discuss the opportunity and find out more about the role, please contact Calum Robson, Practice Development Manager via email calum.robson@arkha.org.uk .

Find out more, download the Job Outline at arkha.org.uk/work-with-us

Please note this post will include travel across Ark services and while there will be some hybrid working flexibility within the role the majority of your working week you will be working within Arks services across Scotland.

Why Ark?

Hybrid Working: While mainly based in Arks services across Scotland there will be some flexibility for Hybrid working.

Flexible Working Times: Not a 9am - 5pm person. Arks allows you to flex your start & finish time in agreement with your line manager.

Employee Assistance Program: Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.

Employee Discounts: Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.

In return for your valuable contribution, Ark will also offer you:

• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme

Ark is a major provider of Care and Support to people with long term and enduring conditions including learning disability, mental health issues, dementia and autism. As a Housing Association, we provide a range of accommodation much of which has been designed or adapted to meet the needs of people with disabilities.

Our aim is to create the best possible customer outcomes through our highly skilled people, the provision of high-quality affordable homes and excellent care.

Turn2us is a national charity tackling financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

As the Programmes Assistant at Turn2us, you’ll be a vital member of the Edinburgh Trust team within our Programmes & Partnerships Directorate. Your work will support the Head of Edinburgh Trust, allowing them to focus on strategic initiatives related to poverty reduction, co-production, and community engagement. The role includes a variety of tasks such as managing the Head’s diary and inbox, coordinating meetings, and maintaining an efficient filing system for key documents across the programmes portfolio. This position offers a fantastic opportunity to engage with exciting initiatives, connect with diverse stakeholders, and expand your knowledge and experience in areas like programme management and community support, all while contributing to our mission of tackling financial insecurity.

The ideal candidate will have proven experience in administration or a similar role, with strong skills in diary management. You should possess excellent organisational and time management abilities, enabling you to effectively juggle multiple tasks. We are looking for someone who is adaptable, proactive, empathetic, and skilled in communication and collaboration. An open-minded approach and the ability to devise creative solutions to administrative challenges are essential.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

We are looking for an enthusiastic, self-motivated, and dynamic Café Manager to lead Edinburgh’s first coffee shop where 100% of profits provide mental health support across Scotland, Hopetown Coffee.

This is an exciting role that will play a key role in establishing Hopetown Coffee as one of the go-to establishments within Edinburgh’s coffee scene along with bringing business acumen to inspire projects and initiatives that help boost income. This is a hands-on job, we are looking for someone who can operate a café machine like it is second nature as well as being a good team leader. The postholder will be tech-savvy, able to multi-task, has great management skills, and is able to inspire and motivate a small team of exceptional staff.

The Café Manager is a pivotal role within our Operations Team and is a unique opportunity to work within the Charity sector where you will create an uplifting, non-stigmatising café that will be known for great coffee, and awareness raising of mental health and mental illness, and is a dynamic space where everyone is welcome.

Café’ operational hours are: Monday – Saturday 08:00 – 17:00hrs and Sunday 08:00 – 16:00.

Key Responsibilities:

• Lead and manage the day-to-day operations of the café
• Enhance and achieve sales and guest review targets
• Quality control of food and drinks, ensuring that each item served to a customer is of the highest quality
• Ensure the business runs at net zero and where appropriate work with other social enterprise businesses within the community
• Bring fresh ideas to the business through revolving menus, deals, events
• Ensure the highest standards of Health & Safety are always maintained
• Ensure all aspects of Health and Security, fire, and emergency procedures are established and maintained
• Ordering and stock management and rotation
• Line manage and develop your team to their full potential, manage rotas, and lead on staff recruitment
• Contribute to the sales and marketing strategy for the business including the day-to-day management of social media platforms

Essential Criteria:

• Barista Experience (1 year)
• Hospitality Management Experience (1 year)
• Align with the values of Change Mental Health

Directorate: Operations

Reports To: Director of Operations

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges
• A 35-hour working week, enhanced sick pay & season ticket loan
• Flexible and Hybrid Working
• Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements
• Generous 37 days’ holiday
• Paid Mental Wellbeing Days
• Professional development including funded opportunities