Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our
mission to make sure that there is no life half lived in Scotland.
You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke and Long Covid
conditions, to live life to the full again. Our Community Healthcare Support Service model forms a nationwide
network of local support groups, health care professionals, volunteers and one-to-one support teams helping
families adjust to life with a heart or lung condition, long covid or after a stroke.
To support the delivery of our ambitious NLHL strategy, CHSS is seeking to appoint a Deputy Head of Service Delivery
(Triage, Clinical & Support Line Operations). In this role, the post holder will support the Head of Service
Delivery in the operational execution of our clinical services across Scotland and to implement a unified single
point of access to CHSS services. This will ensure that routes into our service provision for partners,
referrers and those with our conditions, is effective, meets their needs and will enhance the overall value of
our offerings.
The post holder will work in collaboration with the Deputy Head of Community Support Services to facilitate a whole
system approach to supported self management and will be responsible for leading a team of clinical and
operational services staff and volunteers to oversee the operational delivery of the Services Plan with a
specific focus on Stroke Nurse and Advice Line service delivery, in line with our No Life Half Lived
Strategy.
CHSS is seeking a strong leader who has knowledge of the health and social care landscape and who understands the
evolving needs of service delivery and supported self management. Applicants should possess a current NMC or
HCPC professional registration and bring strong leadership experience with excellent communication and
organizational skills. Confidence in IT skills and experience working to a high professional standard using own
initiative is essential.
The Line Manager is happy to take enquiries if you have any questions prior to applying for this role. Please
contact: lynsey.duncan@chss.org.uk
CHSS also supports flexible recruitment through Working Families and we are “happy to talk flexible working”.