Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,
feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting
difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and
witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,
confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and
respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by
crime receive high quality support that will help them to recover from their experiences. All our work is guided
and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible;
person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the
time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous
recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator , working 25 hours per week (Permanent) to
support victims and witnesses of all crimes + 10 hours per week Fixed Term Contract (FTC) to support victims and
witnesses impacted by Anti Social Crime within their local area and linking in with relevant partners to provide
advocacy for those impacted by ASB crime. The post holder will have the responsibility of managing volunteers
who will support victims and witnesses impacted by Anti-social crime in their local area and linking in with
relevant partners to provide advocacy for those impacted by ASB crime. This will be as part of the West team and
the rest of the Support Coordinators.
This postholder will be willing to commit to a 5 day working week varied between: Monday - Friday in between hours of
8am - 8pm & Saturdays at 10am - 4pm
Primary location: Kilmarnock, the post holder will be supporting service delivery across the whole locality, with
travel across the South-west area. Our service delivery model is outreach to meet the needs of people impacted
by crime. (Expenses will be covered)
Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with
VSS progression arrangements. A higher salary placing will be considered in exceptional circumstances subject to
experience demonstrated.
The postholder will be reporting directly to a Locality Manager, you will be responsible for ensuring, within your
Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical
area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible
for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and
witnesses of crime, our service users. The postholder will be responsible for all aspects of a volunteer
engagement with VSS at your services, including recruitment, induction, learning and development, ongoing
performance management and support. Contributing to business planning and co-ordination ensuring that continuous
learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for
you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional
development, effective leadership style, able to build confidence, motivate and improve performance and have a
clean full driver licence. Someone with analytical skills who are able to understand, collect, analyse, report
and present data. You will have the ability to challenge stereotyping, prejudice, discrimination and bias. We
are looking for someone with a good working knowledge of the voluntary/charity sector and willing to be flexible
in working hours and able to travel as required.
Further details of this role are available in the job description - Support Co-ordinator
Please note - This post will be subject to a satisfactory PVG check.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual
leave package of 39 days (Pro-rata), but you will also have access to our free health cash plan which includes
cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP,
counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition
we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting
employee development is important to us and we offer comprehensive learning and development opportunities.