Top job! Facilities Coordinator

  • Full time
  • £39,072 – £42,903
  • On site: Glasgow
  • Closing 16th July 2024

  • Advertised from 3rd July 2024
  • Permanent.


Glasgow West Housing Association; located in the heart of Glasgow’s West End, is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

We look forward to considering applications for the position of Facilities Co-Ordinator, a key member of our Estates Services Team. You will oversee our Facilities and Estate Management operations including providing support to the frontline team, and our Concierge. You will report to the Estates & Factoring Manager with overall responsibility to the Technical Director.

We are looking for a highly motivated and driven individual to coordinate an effective and efficient Facilities and Estate Management service aligning with strategies and initiatives. You will be actively involved in the development and delivery of relevant procurement priorities, policies and procedures in the context of our wider service delivery.

The ideal candidate will have experience in the housing sector, confident in leading a team, mitigating complaints and providing high quality customer service.

A summary of key tasks include:

  1. Supporting and mentoring of the Concierge and Estates Services Team through regular planning and support measures.
  2. Co-ordination of Estate Services to ensure compliance with legislative responsibilities: including regular inspection of common areas and liaison with partner agencies (e.g. Glasgow City Council departments).
  3. Effective Line Management of Estates and Concierge services to reflect strategy (concierge, waste management, cleaning, environmental services, parking etc) and performance indicators.
  4. Leading related contractor performance management and contributing to relevant procurement plans.
  5. Alignment of Estates service provision within context and legislative framework of the Property Factors (Scot) Act 2011, and GWEn operational priorities.
  6. Facilities Management including alarms, CCTV, security, and common electrical supply / utilities contracts.
  7. Leading Performance reporting on relevant service areas (including data collation / accuracy checking).

In return, GWHA offer generous EVH Terms and Conditions including:

  • 25 days annual leave and 15 public holidays
  • Flexible working practices including flexi time, home working, enhanced occupational maternity, paternity and shared parental leave
  • Defined contribution pension scheme
  • Ongoing professional development & training opportunities
  • Cycle to work scheme
  • Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
  • Death in Service Benefit

Post is subject to satisfactory Disclosure Check.

Application notes

For further information and an application pack, please visit our website:

For an informal discussion, please email in the first instance to arrange a call.

Closing Date: 16 July, 12noon

Interview Date: 22 July

Promoting Equality Registered as a Scottish Charity NO. SCO01667