This vacancy has now closed

LGBT+ Helpline Project Assistant

  • Part time
  • £30,153 pro-rata
  • Hybrid: Edinburgh
  • Closing 8th July 2024


  • Advertised from 18th June 2024
  • FTE based on 36 hours per week. Post is 16 Hours per week.

Role

We are seeking to recruit a motivated and effective LGBT+ Helpline Project Assistant to support the Helpline Coordinator to deliver our national LGBT+ Helpline, contributing to the development of our ambitious vision for LGBT health, wellbeing and equality in Scotland.

The main purpose of the LGBT+ Helpline Assistant role is to support the LGBT+ Helpline Coordinator in running the Helpline. This will entail:

  • supervising volunteers and sessional staff during shifts
  • taking secondary calls on the Helpline while supporting volunteers
  • assisting with creating and maintaining the rota
  • providing direct supervision to some volunteers
  • assisting with training delivery
  • updating the resources database
  • assisting with promotion.

The postholder must be committed to LGBT+ equality and be LGBT+ culturally aware. We require an individual with experience of providing phone-based emotional support. The postholder must be experienced in supporting volunteers and/or staff. And we require an LGBT+ Helpline Assistant who is highly organised and an excellent communicator.

Application notes

We welcome application from all sections of the community

Please submit your completed application form to Maria@lgbthealth.org.uk by Monday 9th July, 9am.


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