This vacancy has now closed

Administration Officer (Network Services)

  • Part time
  • £22,393 – £27,372 pro-rata
  • Hybrid: Edinburgh or Glasgow office. You will be required to work a minimum of 1 day per week in the office. This is a minimum, but you may opt to be office based up 5 days per week.
  • Closing 28th June 2024

  • Advertised from 17th June 2024
  • Salary commensurate with experience. Hours per week: 21 hours per week Type of contract: Fixed term contract until 31 March 2026


Our Network Services Team help Citizens Advice Bureaux across all Scottish communities to be inspired by their actions, support them, and offer them guidance and opportunities for initiating social change and making improvements to their own communities through their services.

The team act as a bridge between bureaux and Citizens Advice Scotland and provide vital assistance in the distribution of key messages, the implementation of project co-design and production with bureaux and monitoring the progress of the bureaux.

This post provides a great opportunity for you to provide administration and analytical support to the Network Services Team to support delivery of their core programme of work to the Citizens Advice Bureaux network. The aim of this programme is to build capacity across the Network. The programme consists of a range of core areas from Governance, Volunteering and Net Zero and everything in between.

As an Administration Officer you will be responsible for the collation, analysis, and reporting of statistical and qualitative data to support informed decision-making and optimise administrative effectiveness across various functions of the team, you will also have opportunities to liaise with bureaux directly.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

Application notes

Visit our website to find out more and apply

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.