Are you great at building networks and promoting services? Do you have an eye for a great collaboration project?

The Home Energy Scotland team in South East Scotland is hiring a Senior Partnership Officer to lead a small team in a diverse range of partnerships from local authorities, advice services and specialist charities. We work with over 100 organisations to make our service accessible and to maximise the support available for people across South East Scotland. The team work across six local authorities with a range of housing, energy, and demographics. A practical understanding of these and the causes of fuel poverty are desirable.

Our partnership team is key to reaching those most in need of our advice with a particular focus on supporting low income families; working in the health sector; and providing access to ethnic minority households. If you have experience in these sectors, we would love to speak to you.

This role is undertaken as a job share and offered on a part-time basis - we are open to discussing how you would see this working for you.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 16 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you looking for a new and fulfilling opportunity? We are looking for a passionate Assistant Operations Manager with the desire to provide a high quality, customer focused service within the Home Energy Scotland advice centre in South East Scotland. The service is at the forefront of tackling climate change and fuel poverty, delivering advice on energy efficiency, renewable technology and transport.

You will be an experienced people manager and trainer with a motivational coaching style that will inspire advisors and specialists across the whole team to perform to their full potential. You will have the ability to adapt your approach from 121 support to rolling out training to a diverse staff group delivering a range of services. You will drive delivery of excellent customer service, providing effective and high quality training to support the delivery of advice to a high volume of customers through an award winning multi-channel advice centre.

You will ideally have experience of leading the operational delivery of a digital contact centre with advisors providing excellent customer service via email, live chat and social media platforms. You will have the ability to work across multiple programmes and projects concurrently ensuring attention to detail is providing equally across all tasks.

You will work closely with the Operations Manager ensuring effective and efficient processes and systems are in place to support the whole centre to deliver on challenging targets and timings to a high standard. You will have experience of business reporting, CRM systems and the ability to communicate performance clearly across the team with a focus on continuous improvement.

We will provide you with a tailored training package including SQA-accredited courses in the services provided by Home Energy Scotland, City and Guilds in Energy Awareness and leadership and management training as part of your personal development.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

At FEL Scotland, we’re experts in helping communities live more sustainably – making social and environmental change happen, project by project, so people and our planet can thrive.

We support that change to happen, project by project. Each one we run focuses on the things that matter to those they support across our core themes of Climate, Travel, and Food.

Working as part of the FEL Scotland team, you will work within our school hubs based in Falkirk. This exciting new role will expand FEL’s successful secondary school Active Travel Hub programme. You will work closely with school staff and pupils to develop and deliver a programme of activities with the aim of increasing everyday cycling, walking and wheeling journeys across the school and to support social and environmental change at a community level.

This Assistant Project Manager role is a fantastic opportunity to join our team in Scotland. You will be a key player working with Energy Saving Trust colleagues and stakeholders, providing project management and operational support for the delivery of the Green Heat Installer Engagement programme being delivered on behalf of the Scottish Government.

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.

The team

The Green Heat Installer Engagement team is part of the Home Energy Scotland team at Energy Saving Trust. Home Energy Scotland (HES) is an advice service funded by the Scottish Government and managed by Energy Saving Trust that provides expert advice on energy efficiency and renewable technologies to thousands of householders each year.

The Green Heat Installer Engagement team provides support to installers working in the energy efficiency and heating sectors so householders can find qualified installers across Scotland.

What you’ll do

Reporting to the programme manager, you will project manage the planning, delivery and finances of specific projects or key elements within projects as part of the team’s overall programme of work, including procurement and contractor management.

Project managing the delivery of a series of webinars and events with programme partners and in accordance with the Scottish Government work plan. The purpose of these events and webinars are to raise awareness of the programme, and the opportunities available to Scottish installer/suppliers.

What you’ll bring

We are looking for someone with previous project management experience, who has excellent communication, interpersonal and relationship management skills.

You will have the ability to develop and maintain strong, productive relationships with stakeholders. You need to be resilient, and able to work under pressure and to motivate the team to meet challenging targets.