The Big Issue is looking to appoint to a brand-new role supporting our vendors in our Glasgow region. The Support and
Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to
improve our service to vendors, helping them to increase their income through selling our magazine and providing
casework support.
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations
and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable
adults in a frontline setting, along with the ability to offer effective sales advice and guidance.
Full details of the role including key responsibilities and required skills and experience are available in the Job
Description on our website.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more
people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides
vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing
services, and employment opportunities.
Salary and Benefits offered:
- Salary of £27,570.82 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank
holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or
elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace
pension
- Enhanced maternity pay
- Training and development opportunities including an open learning
library and management training schemes
- Health benefits include life cover, a health cash plan scheme
which provides access to counselling and a range of therapies
- Please note that we reserve the right to
review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
This role will be based at our Big Issue office in Glasgow but you will be mostly be working out and about within the
community.